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Rocket.Chat Reviews

User Rating

4.3/5 (Based on 525 Ratings)

Rating Distribution

  • Excellent

    53.7%
  • Very Good

    31%
  • Average

    10.1%
  • Poor

    1.7%
  • Terrible

    3.4%

User Sentiments

Open Source Platform, Extensive Customization Options, Ease of Use, Effective Team Communication

Mobile App Performance Issues, Occasional Software Instability, Complex Initial Setup & Configuration, Limited Free Features

Do You Use Rocket.Chat?

Write a Review

Review Summary

Rocket Chat is praised for its open-source nature, flexibility, and customizability. Users appreciate its real-time communication features like chat, video conferencing, and file sharing. Its seamless integration with various platforms and its affordability compared to similar tools are also highlighted. However, some reviewers mention occasional glitches, a learning curve for new users, and limited reporting and analytics capabilities as areas for improvement. Overall, Rocket Chat is valued for its adaptability, cost-effectiveness, and strong communication features, making it a popular choice for teams looking for a customizable and open-source collaboration platform.

Pros

  • Opensource platform: Allows customization and integration with other tools.
  • Communitydriven support: Access to a large user community for assistance and feedback.
  • Realtime communication: Facilitates instant messaging, video conferencing, and file sharing.

Cons

  • Steep learning curve: May require technical expertise for setup and management.
  • Limited integrations: May not offer as many integrations as proprietary platforms.
  • Potential security risks: Opensource nature may make it more vulnerable to security threats.

AI-Generated from the text of User Reviews

Reviews
SN

Shivankur N

December 5, 2023 Source: G2.com
"It was great experience to use it for the organization and as a individual contributor"
What do you like best about Rocket.Chat?

Its more secure and convenient for organization and social platforms.

What do you dislike about Rocket.Chat?

It should have web version as well to use workspace url and start chats

What problems is Rocket.Chat solving and how is that benefiting you?

Its enabling connect with an organization which I dont have much access to but with provided workspace url, I can connect with any organizations.

Read more
IP

I.L. P

October 26, 2023 Source: G2.com
"Best Open Source Messaging Chat server"
What do you like best about Rocket.Chat?

i like all its feature easy to use , easy implementation, messaging , user management

What do you dislike about Rocket.Chat?

fedration of two chat server defecultit to manage , and not able to control on user chat

What problems is Rocket.Chat solving and how is that benefiting you?

easy to implement in our intranet so all chat of our user store in our notwork

Read more
AU

Anonymous User

October 26, 2023 Source: G2.com
"Amazing platform for Chat"
What do you like best about Rocket.Chat?

Rocket chat is end-to-end platform for a chat support solution and it allows a user to make changes in their codebase too as it's an open source platform. I really recommend this for using as a chat platform.

What do you dislike about Rocket.Chat?

When we upgraded the version of mongo, we faced some issue while upgrading it. And we faced issue in mobile sign-in as it was asking for login again and again.

What problems is Rocket.Chat solving and how is that benefiting you?

We didn't require to buy a subscription from another company and we had all the data and everything which makes this app completely private.

Read more
MS

Mani S

July 25, 2023 Source: G2.com
"It is very Good site to interact with known ppl"
What do you like best about Rocket.Chat?

Quality of app,Intrested,feelin good to use.

What do you dislike about Rocket.Chat?

Maximum there is nothing to dislike about the Rocket chat.

What problems is Rocket.Chat solving and how is that benefiting you?

Being open-source, Rocket.Chat benefits from a strong and active community of developers and contributors.

Read more
NT

Nhan T

July 18, 2023 Source: G2.com
"A Super-effective Chat App you can host on your own server"
What do you like best about Rocket.Chat?

Getting it up and running is absolutely easy and fast. It works smoothly, creates private and public channels for chatting and collaborating efficiently. Super-fast communication too, just like a rocket!

What do you dislike about Rocket.Chat?

No qualms with this one. Its very easy to deploy, has got a great feature-set. is a great interactive tool.

What problems is Rocket.Chat solving and how is that benefiting you?

It has made cloud interaction, communication, collaboration that much easy, fun and super effective thanks to its overall capabilities. Needless to say, work gets done more effectively as a result, its time-saving as well.

Read more
jh

joao paulo h

June 30, 2023 Source: G2.com
"ferramenta boa porem precisa de ajustes"
What do you like best about Rocket.Chat?

praticidade, inovador, o mesmo tras muitas facilidades, envia imagens, grupos, parece muito com o whatzap

duma ferramenta bem construida

What do you dislike about Rocket.Chat?

nao splode na tela quando alguem envia a mensagem

deveria sempre alertar qualquer mensagem do uauario igaul o antigo spark

mas bem usual

What problems is Rocket.Chat solving and how is that benefiting you?

aqui nao atendeu as demandas, o mesmo nao teve adenrecia

Read more
Aj

Aditya j

June 29, 2023 Source: G2.com
""The great internal discussion solutions""
What do you like best about Rocket.Chat?

It fulfills all my internal communication needs.

Public, Private channels & Direct messaging are the best features that i like most

Very easy to implement & use

What do you dislike about Rocket.Chat?

I haven't came across any dislike with Rocket chat yet.

What problems is Rocket.Chat solving and how is that benefiting you?

Has made simple to communicate with team in Work from home & also cost are very reasonable compare to other communication tools

Read more
LM

Lucas M

June 29, 2023 Source: G2.com
"Controle e praticidade nas conversar do time de trabalho."
What do you like best about Rocket.Chat?

A separação em Equipes, Canais, Discussões e Mensagens diretas agiliza e mantem organizada a comunicação de todo o time de trabalho, facilitando o trabalho remoto em grupo.

What do you dislike about Rocket.Chat?

Por vezes apresenta problemas para realizar a atualização do Rocket. Porém, é possivel continuar utilizando a versão antiga que não interrompe o trabalho do dia a dia.

What problems is Rocket.Chat solving and how is that benefiting you?

O Rocket.Chat nos ajuda na comunicação do o time de trabalho, que atua remotamente. Possibilitando conversas privadas, canais de avisos para toda a equipe e conversas de interesse de toda equipe.

Read more
VS

Vitor Paulo S

June 23, 2023 Source: G2.com
"Great experiences with rocket chat"
What do you like best about Rocket.Chat?

The simplicity and efficiency of the app

What do you dislike about Rocket.Chat?

Slowness in sending messages, nothing that discredits the app

What problems is Rocket.Chat solving and how is that benefiting you?

Centralize communication in one place

Read more
GE

Grégory M. E

June 23, 2023 Source: G2.com
"Enables controlled communication for the entire company"
What do you like best about Rocket.Chat?

The flexibility and possibility of installing several plugins for every need

The fact that it is possible to run in the browser, without having to install anything

What do you dislike about Rocket.Chat?

When trying to open the images, a loader or anything like that is not displayed, which gives the impression that it has stopped

besides the fact that some videos are not played

It is difficult to upload very large files, it fails in most cases

What problems is Rocket.Chat solving and how is that benefiting you?

Well, as already mentioned, it facilitates communication with the other employees of the company I work for

Display service status alerts with bots, so you don't need to access another screen or anything, it's all there

Read more

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