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RMail Reviews

User Rating

4.8/5 (Based on 118 Ratings)

Rating Distribution

  • Excellent

    88.1%
  • Very Good

    9.3%
  • Average

    1.7%
  • Poor

    0%
  • Terrible

    0.8%

User Sentiments

Email Encryption, Ease of Use, Proof of Delivery, Large File Sharing

Lack of Mobile App, Outdated User Interface, Occasional Software Glitches, Inconsistent Open Tracking

Do You Use RMail?

Write a Review

Review Summary

RMail is a popular choice for users seeking secure email communication, especially those working in highly regulated industries. It offers robust features like encryption, large file sharing, and registered email, providing proof of delivery and read receipts. Users appreciate its ease of use, integration with Outlook and Gmail, and the ability to send encrypted emails without requiring the recipient to install RMail. However, some users have noted its interface could be modernized, and a few have experienced issues with delivery receipts. Overall, RMail is a valuable tool for those prioritizing secure and trackable email communication.

Pros

  • RMail seamlessly integrates with Outlook, allowing easy encryption and tracking.
  • RMail ensures secure communication via email with various features like encryption, large file sharing, and track & prove.
  • RMail simplifies sending legally compliant emails with registered delivery confirmation and esignatures, making it perfect for regulated industries.

Cons

  • Some users have reported a lack of a dedicated mobile app for RMail's full functionality.
  • While the UI is generally userfriendly, some users find it could be more modern and visually appealing.
  • The pricing for RMail can be relatively high compared to some alternative email platforms.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

November 23, 2022 Source: G2.com
"Secure Email communication"
What do you like best about RMail?

Feature rich product, easy to use with email delivery confirmation.

What do you dislike about RMail?

Look n feel could be a bit more modernized.

What problems is RMail solving and how is that benefiting you?

Track deliverability of critical and time-sensitive emails.

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DD

Darryl D

June 30, 2022 Source: G2.com
"Excellent tool for email security"
What do you like best about RMail?

Ease of use and ability to ensure receipt and confidentiality of emails.

What do you dislike about RMail?

There are no aspects of RMail that I dislike.

What problems is RMail solving and how is that benefiting you?

Absulute certainty that imporant emails are received and maintain confidentiality. Also like the return receipt capability.

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AU

Anonymous User

May 27, 2022 Source: G2.com
"Simple on-stop shop for encryption and email tracking"
What do you like best about RMail?

I like how the service has one download which includes email tracking, email encryption, document signatures and file sharing for large files all from one applcation. I use their Outlook app.

What do you dislike about RMail?

I would like to have an app for my mobile phone that does all of this too but it isn't too big a deal since I don't use my mobile email client for business emails.

What problems is RMail solving and how is that benefiting you?

It solves basic features that really should be included on all email programs like email tracking and encryption mainly. Also, I do like to send large photos that normal email can't send.

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DC

Daniel C

December 31, 2021 Source: G2.com
"Correo electrónico certificado y seguro"
What do you like best about RMail?

Que se integra facilmente a cualquier plataforma de correo, en mi caso lo utilizo con Gmail. Con Rmail, certifico la comunicación y puedo además cifrar los mensajes, brindandome una comunicación confiable y segura, con certeza legal y técnica.

What do you dislike about RMail?

Todo me gusta, considero que es una excelente herramienta.

What problems is RMail solving and how is that benefiting you?

Tener la certeza legal y técnica de nuestras comunicaciones electónicas, a través del correo electrónico. Proteger los mensajes confidenciales con contraseña y cifrado. Firmar electrónicamente documentos de forma muy fácil.

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AU

Anonymous User

December 31, 2021 Source: G2.com
"Most robust yet easy-to-use e-security tool for Outlook"
What do you like best about RMail?

Where do I start! It has all the functionality I need: track and prove message and content delivery, encrypt messages, send large files up to 1gb, e-signature capabilities, anti-whaling tools, AI tool that recommends functionalities in the moment of sending to ensure my messages are always sent with the right level of protection. I can even redact text after send and redact addresses in cc/bcc to prevent my emails from being forwarded. I love the Disappearing Ink functionality that places sensitive content within a URL, and also allows my company to track if that particular part of the message was read. I can use all of these in court!!!

What do you dislike about RMail?

RMail really has everything my company needs, and their staff is amazing. I have been using the service for 2 years now and I absolutely love it.

What problems is RMail solving and how is that benefiting you?

Registered Email, E-Signatures, Email Encryption, Large File Share, Document Rights Management, Cyber Threat Protection, Human Error Prevention, Compliance with HIPAA and GDPR

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AU

Anonymous User

December 31, 2021 Source: G2.com
"El mejor add-on para Outlook"
What do you like best about RMail?

Es muy sencillo de usar en Outlook, y tiene todas las funcionalidades que mi empresa necesita. Particularmente me gusta la sencillez con la que puedo enviar correos encriptados, y lo sencillo que es para el recipiente leer la informacion.

What do you dislike about RMail?

Por el momento no encuentor nada que no me guste.

What problems is RMail solving and how is that benefiting you?

Trackear envio y apertura de mis emails y del contenido, enviar correo sensible encriptado, compliance con GDPR

Read more
ER

Edison R

December 31, 2021 Source: G2.com
"Easy, practical and robust"
What do you like best about RMail?

Its different options for easy use. As well as its standard compliance in message processing times.

What do you dislike about RMail?

You can improve the presentation of your legal evidence.

What problems is RMail solving and how is that benefiting you?

Simplicity in processes, reduction of operating costs, reduction of time and probative value to all communications.

Read more
AU

Anonymous User

December 31, 2021 Source: G2.com
"Best add-on for Outlook for HIPAA compliance and email security"
What do you like best about RMail?

I love how seamlessly it integrates onto Outlook, and the broad range of features.

What do you dislike about RMail?

I don't dislike anything, I have been using the service for over 10 years and I use it daily. I just love it

What problems is RMail solving and how is that benefiting you?

I use it mainly to send sensitive emails about my patients, but I am also using other features like registered email to track and prove message, content and attachments delivery and open.

Read more
AU

Anonymous User

December 31, 2021 Source: G2.com
"Greatest add-on to Outlook EVER!"
What do you like best about RMail?

The feature I use the most is Track and Prove, because in my industry, we are required to prove that we actually sent the message and its content in case someone challenges that in court. With RMail we are protected.

Also, I often send sensitive information that we are required by law to send encrypted. With RMail it is super simple to send encrypted, but also to receive encrypted, and I can be sure that the information will not be forwarded or shared with unwanted recipients.

What do you dislike about RMail?

I just love everything about it, and the staff is so nice and friendly!

What problems is RMail solving and how is that benefiting you?

Registered Email + Encryption for compliance

Read more
AU

Anonymous User

December 31, 2021 Source: G2.com
"Best Outlook add-on for e-security, compliance, registered email and e-signatures. All in one!"
What do you like best about RMail?

It has so many features! we replaced 4 different services with RMail. We are over 400 people in my sector, so we are saving a lot of money. With RMail we can do registered email, email encryption, large file share.

What do you dislike about RMail?

Nothing that I dislike, it seamlessly integrates onto Office, it is super easy to use, and it even recommends features at the moment of sending, for example if I forget to send encrypted. The right recipient functionality even checks that you are sending information to the right person.

What problems is RMail solving and how is that benefiting you?

Email Encryption for privacy and compliance, registered email, large file share. We are way more productive with these tools. Business performance has increased.

Read more

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