Home/ Inbound Call Tracking Software/ Ringostat/ Reviews
Platform to boost your marketing and sales
93.3%
6.7%
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High-Quality Customer Support, Extensive Integrations, Detailed Reporting & Analytics, Effective Call Tracking
Complex Initial Setup, Unintuitive User Interface, Limited Phone Number Selection, Lack of Mobile App
AI-Generated from the text of User Reviews
We don't have to worry about the project we hand over to Ringostat. The team will take care of the client, quickly connect telephony, and help him set up the integration.
We don't know, because we use it only for calls. In this regard, everything is fine.
Our team performs maintenance and support of the client's WordPress website. In particular, they need to automate the sales process and implement virtual telephony, to set up integration with CRM. In this case, we usually recommend Ringostat. The platform is known for having a high-quality connection that works reliably and additional products. For example, our clients use the Ringostat app for calls, call tracking, callbacks, etc. In addition, the team can take other useful actions that affect website conversion. For example, one of our clients had their website numbers made clickable for free. We use Ringostat for ourselves, although we don't make calls that often. But we know from our own experience that everything will be fine with the connection. The technical support is friendly and does not impose additional products, advising only what we really need in our case.
I like that we can always rely on Ringostat. When our agency's clients need telephony or call tracking, the platform team connects them as quickly as possible. Sometimes even in one day. We are also quite satisfied with the terms of the affiliate program.
It's really cool that the data on call sources is accurate. Ringostat has also recently integrated with Google Analytics 4, and technical support helps to transfer call goals to this system.
It is not always clear how to set up Webhooks, but support helps with this.
As a digital agency, it is extremely important for us to track all conversions from campaigns. In particular, we need to understand how advertising traffic is converted into phone calls. Ringostat helps us a lot in this regard. The platform has many integrations, so call data is transferred to Google Analytics 4 and our clients' CRMs. This data makes the relationship between us and our clients transparent. We also see what we can improve in our campaigns so that even more customers come to our clients. When working with customers, we know that we can recommend Ringostat because the platform does not delay the setup and always asks about customer preferences.
1. A large number of ready-made integrations with various services. 2. Wide functionality. There is not only telephony, but call tracking, solutions for calls from the browser and more. 3. We periodically need help from technical support, so they respond as quickly as possible - especially when compared to other services.
Initially, we did not expect that telephony requires a lot of settings.
First, we interact as partners. Due to our service, you can configure Ringostat integration with dozens of other platforms. We carefully choose telephony and call tracking platforms, and Ringostat has proven itself at the highest level. In addition, we use this platform for our own communication with customers. And in this regard, we also have no complaints.
Quality of communication. And also the fact that Ringostat has additional useful products. For example, we have installed a callback form on our site. We had underestimated this functionality before, but it turned out that people called through it quite often. We are also delighted with the extension for calling from the browser. It's a serious time saver and generally nice to use.
It took a while to figure out the service. But thanks to the support, they patiently explained everything to us and were very helpful.
Our company focuses on several markets at once, and we have to call potential customers from different countries. So we needed a reliable telephony service that would allow us to communicate with users "not for all the money in the world" :) We were advised by Ringostat, and we are very satisfied. We don't overpay for calls, there are no problems with communication. All conversations are recorded, so we can always check how the sales reps are working with the deals. Not once has the telephony not worked or the caller couldn't be heard properly.
Most of all, I like the convenient dialer extension that allows you to quickly call a client number from CRM with one click. Also, the data about which advertisement the client called from is very useful to me. And it's cool that they can be transferred to Google Analytics.
Didn't notice what I dislike. Everything is great within the framework of the tasks I performed.
First of all, Ringostat solves the problem of communication with the client. But its coolest feature is, that when a client calls, the extension for calls opens and shows information about the caller. For example, where he is now, what pages of our site he looked at, what his name is - if the client is already in the CRM. Ringostat also shows in its reports which ads customers are calling from. So we understand which activities to invest more budget.
Probably the coolest thing about Ringostat is technical support and the overall quality of service. My previous experience with the support team wasn't that great when I used another telephony and call tracking service. Therefore, I was surprised that the guys answer my messages and calls almost immediately. And the solution for calls from the browser was instantly appreciated by my colleagues from the sales department. And, of course, call tracking is on the high level. We regularly use its data to launch up ads.
It took me a while to figure out my Ringostat account, as there are a lot of things there. However, I did not need all of them as a user, as everything is usually set up by technical support, if you ask them to do so. It seems to me that some sections could be hidden.
I recommend the service to everyone who suffers from poor communication or inaccurate call statistics, as our company used to. With Ringostat, there will definitely not be such a situation that telephony is "weak" or data is not collected, and technical support does not answer you all day long. It will also be useful for those who not only call or run ads, but also want to use various additional features. We have not looked for a solution for calls from the browser before, but now we cannot imagine our work without it.
Ringostat helps me with the communication with customers and advertising optimization. We often get text messages from clients, as well as calls from them. That's why, it is important that the connection quality is good and we understand the source that brought a customer. We use call data from Ringostat to customize ads. And our head of sales department listens the recordings of calls to understand how employees communicate with customers and close deals. Without Ringostat, we would probably get fewer leads from ads. And I guess sales reps would not do their best if they did not know that they are controlled.
Our main task was to track sources of calls. We also needed to understand the cost recovery of each advertising campaign and the performance of keywords there. Ringostat call tracking and virtual PBX perfectly covered our needs. Moreover, after the trial period, we decided to connect a callback widget. First of all, it is an additional channel of communication. Ans, secondly, it is also an analytical tool, as we receive the required information on callers.
Nothing to say here. Communication with the support and success team is great. They are doing their best to help us with the project settings and maintenance. That's why our experience is positive. Even though, we could say that some of the products might be difficult to understand for a beginner in marketing. However, Ringostat offers a knowledge base with the articles that teach you how to use all these features. Thus, the platform is suiteble for both beginners and professionals.
If your goal is to understand the audience that calls you, Ringostat is the best solution.
We are using Ringostat to analyze advertising sources that bring our calling customers. We see their performance and allocate the budget accordingly.
Our main task was to track sources of calls. We also needed to understand the cost recovery of each advertising campaign and the performance of keywords there. Ringostat call tracking and virtual PBX perfectly covered our needs. Moreover, after the trial period, we decided to connect a callback widget. First of all, it is an additional channel of communication. Ans, secondly, it is also an analytical tool, as we receive the required information on callers.
Nothing to say here. Communication with the support and success team is great. They are doing their best to help us with the project settings and maintenance. That's why our experience is positive. Even though, we could say that some of the products might be difficult to understand for a beginner in marketing. However, Ringostat offers a knowledge base with the articles that teach you how to use all these features. Thus, the platform is suiteble for both beginners and professionals.
If your goal is to understand the audience that calls you, Ringostat is the best solution.
We are using Ringostat to analyze advertising sources that bring our calling customers. We see their performance and allocate the budget accordingly.
We decided to choose Ringostat because of precise and clear statistics of reports on calls. The service is stable and employees from the support team are always involved in our tasks. We use callback as an analytical tool. It shows us statistics on customers in the call log. It displays where customers who ordered callback are coming from. Virtual PBX and Ringostat Smart Phone integrated with a CRM system is a great combo for connecting with customers and control of sales reps' work.
Our feedback is positive we haven't faced any issues yet. But the service may seem a bit complicated for a person who sees it at the first time because of the range of products and opportunities. But when you start the work with them it's quite easy to use.
1. Analysis of calls and customers who order callback on our website.
2. All advantages of the cloud telephony like IVR and recordings of calls.
3. Ringostat Smart Phone that improved the quality of our sales reps work.
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