Ringba Reviews

I love how easy Ringba makes it for you to listen to calls to track quality and confirm the eligibility of a qualified lead. You can see every call that is passed through your system, seeing where it came from, who it goes to, what the lead cost is, and how much it sold for (if it is billed). All of this info, along with tons of other data could be tracked easily by using Ringa's platform.

There is not much to dislike about Ringba. The only thing that could be a problem is if the site goes down, it could put you out of business until the site is restored. The customer service and tech team at Ringba is pretty good at quickly getting any issues with the site resolved promptly.

Ringa has solved the issue with tracking data when brokering calls. They have made it effortless, especially with the ability to export data so you can sort, and filter it to analyze areas of concern.

Ringba is extremely easy to use. It really allows you to be in full control. They are constantly taking feedback into consideration and introducing new features that makes our lives easier. Their support team is second to none, they are always willing to lend a helping hand.

Not much to dislike honestly. If anything maybe being able to add the same DID to a routing plan if they are named differently.

Tracking and optimizing has never been easier

Ringba has every feature a call center could use when working with other call centers to generate revenue. I like how easy it is to track revenue. Ringba makes it very easy to track cost, and revenue, along with profit all in 1 place while working in the call center industry. I also like how Ringba makes it easy to listen to call recordings, export reports to Excel, and filter and sort all of the data.

One of the things that I dislike about Ringba is that it has crashed on numerous occasions, temporarily crippling a business for a day or a portion of the day. Ringba usually gets things back up and running quickly, but even 30 minutes of being down could cost a large call center a substantial amount of revenue.

Tracking revenue, and identifying call connection issues. Ringba also makes it very easy to track the quality of calls that are coming from, or going to other call centers.

The capability of Ringba is amazing. It can be as simple or complex as you would like.

With any complex routing system, some task can get a bit too complicated. That is why they have great support!

It route calls intelligently and increases profitability.

Ringba's customer support is always helpful and will always solve your problem.

I do not dislike any thing about Ringba.

Ringba is a good tool for Call Centers, specially for creating IVRs.

Support. New system... but new systems are always tricky to navigate. VERY best saas CS I've ever seen. Very proud to the leadership team for building such a great tech and team to faciliate this sort of complex tracking.

That I don't have A hat and tank top to rep the company. We have ZERO complaints about this product.

Easy set up and reporting. NTM support! Best in class!

The flexibility of the system is fantastic. We use it for multiple campaigns with different requirements. I highly recommend Ringba.

I haven't found anything I don't like about the tool.

We are able to track inbound calls for all our campaigns. Each one has a different requirements and Ringba is able to handle them all.

The ease of use and set up. I also like the dashboard and reporting.

Makes it easier to know where your day is with just a quick glance.

Some features that other call tracking systems have, Ringba doesn't have. Like the call schedules.

We use it to track all our calls and route to our partners.

Ease of use and amazing support. These guys are on top of their game.

It can be pricey comparitively but when you're spending high amounts, it's reassuring to know you have the best platform.

Transparency throught he entire funnel! There's nothing more important than this. And it's really easy to use.

Their pay-per-call training has been an outstanding resource for getting up to speed.

Offering it in free video format as well as blog posts helped me integrate the information.

I feel like it has provided me with a clear path toward pay-per-call success.

The dashboard can be a little tricky to navigate for someone new. However, a quick message to support and my onboarding and payment approvals were completed within a couple hours.

Ringba solves the problem of knowing exactly what is going on with my inbound calls. From initial pickup to closing the sale, I have greater transparency throughout the process.

Without it, I would be relying on the reporting of industry buyers.