ReviewTrackers Reviews

User Rating

4.5/5 (Based on 611 Ratings)

Rating Distribution

Excellent
57.4%
Very Good
36.3%
Average
5.4%
Poor
0.2%
Terrible
0.7%

User Sentiments

User-friendly interface, Centralized platform for reviews, Excellent customer support, Comprehensive reporting

Limited review source integrations, Slow review syncing, Lack of in-platform review responses, Limited customization options

Do You Use ReviewTrackers?

Write a Review

Review Summary

Overall, users praise ReviewTrackers for being user-friendly and efficient. They appreciate its ability to monitor reviews across multiple platforms and provide detailed analytics. The review management features are also well-received, allowing businesses to respond to and analyze reviews effectively. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure.

Pros

Userfriendly interface and hasslefree setup.
Accurate and reliable review monitoring and analysis system.
Helps generate more positive reviews and improve online reputation.

Cons

Limited customization options for email notifications.
Occasional glitches and bugs in the mobile application.

AI-Generated from the text of User Reviews

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Reviews

Paulo Silva

August 28, 2024 Source: Trustpilot.com

pra dar 5 estrelas nao pede nenhuma…

pra dar 5 estrelas nao pede nenhuma prova🤡

Anonymous User

February 15, 2024 Source: G2.com

"Great, easy way to manage tons of location reviews"

What do you like best about ReviewTrackers?

The ability to see all of our locations in one spot. Also our AMAZING rep Anna H!

What do you dislike about ReviewTrackers?

It can be difficult to explain to some of our team members who want a really high-level view of the tool, or people we don't want as users necissarily

What problems is ReviewTrackers solving and how is that benefiting you?

We have tons of locations and it's so much easier to see all of the reviews come in on one platform

Anonymous User

August 31, 2023 Source: G2.com

"Easy to setup, Easy to use"

What do you like best about ReviewTrackers?

The aggregation feature is great. I can easily see reviews all in one place and don't have to worry about collecting it from individual sources. Additionally, they make it very easy to respond to Google reviews and help us with quick response times.

What do you dislike about ReviewTrackers?

Not a dislike, but features that help you secure, verify, and manage profiles better would be tremendously helpful. Apple Business Connect, for example, is tricky to verify and having a built in solution within Review Trackers would be helpful.

What problems is ReviewTrackers solving and how is that benefiting you?

We manage dozens of stores and tracking reviews across each review site is nearly impossible. The aggregation capability is the key solution to my problems and once setup, ReviewTrackers is a very easy tool for multi-location management.

Monica M

July 27, 2023 Source: G2.com

"Review resource needed for your company!"

What do you like best about ReviewTrackers?

At my company, reputation and reputation management is key. Review trackers gives us the opportunity to monitor all of our locations in one platform and makes it easy for our team to respond to all reviews. The platform is easy to use and reporting is key for our leadership and executive team.

What do you dislike about ReviewTrackers?

There is nothing I dislike at this time.

What problems is ReviewTrackers solving and how is that benefiting you?

Review Trackers is helps us stay current with our reputation management. It also helps us respond to our members in real time and to report our reputation standings.

Oliver M

July 2, 2023 Source: G2.com

"Efficient way on tracking online reviews for our product"

What do you like best about ReviewTrackers?

The ability to filter out responded and unresponded reviews makes everything so much easier & quicker to ensure that all reviews are answered in a timely manner. Additionally, the capability to draw out reviews from multiple outlets makes this a much needed system/tool!

What do you dislike about ReviewTrackers?

I honestly have nothing negative to say about Review Trackers. Probably the only thing that caught me off guard when I started using it would be the sheer amount of buttons visible that could possibly overwhelm a new user. This does however get easier and easier as time goes by

What problems is ReviewTrackers solving and how is that benefiting you?

This allows us to analyze feedback given by our customers and allows us to maintain a good reputation online by simply being able to respond to all queries in a timely mannger.

Anonymous User

May 16, 2023 Source: G2.com

"Customer service is outstanding"

What do you like best about ReviewTrackers?

Reports that can be sent weekly that is giving g our retail partners a pulse of their bisiness

What do you dislike about ReviewTrackers?

I don't believe their is anything not working well.

What problems is ReviewTrackers solving and how is that benefiting you?

They solve updating store hours and reply to all negative review

Anonymous User

April 6, 2023 Source: G2.com

"ReviewTrackers has been geat"

What do you like best about ReviewTrackers?

ReviewTrackers does exactly what it says it does, helps you grow your business. Lets you know quickly when someone has posted so you can respond quickly.

What do you dislike about ReviewTrackers?

Nothing that I can think of. Does what it says it will do.

What problems is ReviewTrackers solving and how is that benefiting you?

Getting reviews can be difficult. ReviewTrackers helps with that.

Ryan H

April 5, 2023 Source: G2.com

"I've already told others about it!"

What do you like best about ReviewTrackers?

Being able to track reviews, answer our members and get feedback in real-time.

What do you dislike about ReviewTrackers?

The arbitaray scoring system for locations

What problems is ReviewTrackers solving and how is that benefiting you?

We have a clear advantage over compeition in our sector now. 7,000 reviews later and we're significantly ahead of others in terms of digital image and perception.

Jose F

April 5, 2023 Source: G2.com

"Essential tool in keeping up with and managing reviews from all channels."

What do you like best about ReviewTrackers?

Review Trackers brings everything to you and makes managing reviews simple.

What do you dislike about ReviewTrackers?

I don't have any complaints about Review Trackers.

What problems is ReviewTrackers solving and how is that benefiting you?

Keeping up with review trends and responding when necessary.

Anonymous User

April 5, 2023 Source: G2.com

"Review Trackers has always provided great customer service."

What do you like best about ReviewTrackers?

Review Tracker has help us get a handle on what stores are having problems and what stores are succeeding in customer care.

What do you dislike about ReviewTrackers?

I don't see any downside to using Review Tracker. It is a great business tool to handle online reviews.

What problems is ReviewTrackers solving and how is that benefiting you?

The local listing management tool is beneficial as we can update store hours immediately.

ReviewTrackers Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use ReviewTrackers?

Review Summary

Pros

Cons

Paulo Silva

Anonymous User

Anonymous User

Monica M

Oliver M

Anonymous User

Anonymous User

Ryan H

Jose F

Anonymous User

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