Retreaver Reviews

I have found Retreaver to be the easier product to use vs the other 3 systems I currently have to manage for our call campaigns. I can get things set up in a matter of minutes, literally and the support has been way above expectations. From data exports for optimization review, customized routing solutions & data flow, to easy access for our clients to review their own calls, Retreaver gets the job done.

Small learning curve, but to be expected.

Setting up clients for calls is one thing, but not every system lets you manage the life of the call. To be able to see the entire call flow from beginning to end has tremendously helped with improving and troubleshooting so that we can help our clients review, optimize & scale.

How customizable it is. You can tailor the software to route everything you need the exact way that you want it

It takes a little bit of time to learn certain features or ways of doing something, but once you do there are no issues.

We used to have issues with automated reporting, but with tagging features it has allowed us to export and cut data in any way we want

Everybody that you will interact with is extremely helpful and pleasant and they go well beyond expectations to help in any way they can. Phil and Stan answer questions 24/7 and are always willing to make recommendations and introductions. The service itself is intuitive, customizable and powerful and our results have improved infinitely since moving to Retreaver.

Reporting could be evolved some, but downsides are extremely limited.

Retreaver handles extremely complex routing decisions instantaneously and efficiently. The trust in the platform allows me to pay attention to results and our productively has increased dramatically as a result.

We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the capabilities! I am not a "tech" guy and could never do this without the help of their outstanding support team. They have taught me how to use the tool and have always been Johnny on the Spot when I have a question. I highly recommend Retreaver for your call routing, tracking, and buyer availability pings.

The tool has more functionality than I believe they advertise or at least a non-tech guy like myself would understand how to use it. However, they do a great job of helping you once you ask.

1. We just started using a pre-ping to see if a buyer has available advisors before sending them the call. This is super helpful.

2. We also use Retreaver to give our buyers access to their billable leads.

3. We use Retreaver to route our calls

4. We set call caps to stop us from over sending to a buyer

Me having total control over callflow, campaign buyers and publishers at the same time is the best thing about using retreaver.

Cant say dislike but if it could be made

More userfriendly specialy with 3rd party integrations, that would help.

Retreaver is allowing me to have full control over my call traffic on how I want them to be placed according to buyer, campaign, publisher and every other minute details.

Retreaver has all of the features required to manage a scalable pay-per-call program and their CS team has been instrumental in helping us solve all of our issues.

Nothing so far. Their platform has provided solutions to all of the challenges faced by another competitor, so we are very happy with our current setup

Live transfer call tracking. We need to be able to track which agents have and have not received calls, as well as all other relevant KPIs associated with managing a pay-per-call program

The functionality and simplify of the user experience

Not much we don not like about Retreaver's system

The team at Retreaver has been a huge help in organizing and simplifying complex delivery requirements from our clients as well as with various inputs of both calls we generate, and pubs. They have also handle the integration of Blacklist Alliance and Trusted Form

The team behind Retreaver is phenomenal. A smart and savvy bunch that really understands our needs as a high volume media buying agency. Retreavers robust feature set allows us to maximize monetization of our traffic. The support team is always available at warp speed. Great experience.

Some UI is difficult at first glance, but the support team is really great at teaching us fairly quickly.

Solved a major scaling issue with one of our main click to call google campaigns in the financial vertical. We have tripled our daily paid call volume since switching over.

The team at Retreaver is top notch. Very professional, organized, with a quick reponse time. Happily and readily available to help set up campaigns, make changes, and give intros for new business.

One time, I called my account manager, and he didnt answer until the second ring.

Having many buyers in one vertical, on the back end, is evidence of how much revenue I have lost using other platforms.

With Retreaver, I can (without needing a developer) create, optimize, and measure all my campaigns quickly and easily. Additionally, I can create all the essential integrations with other analytic and media platforms with ease.

I have not disliked anything up to this point. The technology and team has exceeded my expectations.

Managing everything in one place is critical, and doing things quickly without a developer makes Retreaver very impactful. Tasks that took days or weeks are done in near realtime.