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Restaurant365 Reviews

User Rating

4.5/5 (Based on 208 Ratings)

Rating Distribution

  • Excellent

    63%
  • Very Good

    26.9%
  • Average

    6.7%
  • Poor

    1.9%
  • Terrible

    1.4%

Do You Use Restaurant365?

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Review Summary

User reviews of Restaurant365 highlight its strengths as a comprehensive restaurant management platform, particularly for accounting, inventory, and operations. Users praise its ease of use, intuitive interface, and robust reporting capabilities, which they find helpful in streamlining processes, controlling costs, and gaining valuable insights. However, some users express concerns about occasional glitches and the need for extensive training, while others mention a lack of certain features, such as advanced reporting options and Mac compatibility. Overall, users acknowledge the software's potential but suggest room for improvement in specific areas.

Pros

  • Restaurant365 integrates all operations and financial systems into one easy system, providing a comprehensive view of your business.
  • Restaurant365 offers a userfriendly interface, extensive knowledge base, and great customer support to ensure ease of use.
  • The software helps track product variance and stock counts, gaining a better understanding of inventory and cost management.
  • Restaurant365 provides realtime access to financials, allowing restaurant managers to make informed decisions.

Cons

  • Data needs to be loaded in a specific sequence, which can be timeconsuming and frustrating.
  • The software requires extensive training to master all its features, which can be a drawback for some businesses.
  • Some users have reported glitches and slow performance, especially when handling a large number of employees.
  • The mobile app experience could be more userfriendly, particularly for managers.

AI-Generated from the text of User Reviews

Reviews
PM

Phil M

December 11, 2023 Source: G2.com
"Shining star in the restaurant technology space"
What do you like best about Restaurant365?

Easy to use, thorough coaching sessions, UI is intuitive, and great place to store and analyze data. Knowledge base is extensive for getting help before needing to reach out to customer support. HIRE, scheduler, and payroll modules appear to be promising.

What do you dislike about Restaurant365?

Data needs to be loaded in a specific sequence

What problems is Restaurant365 solving and how is that benefiting you?

Accounting, inventory management, recipe build and costing, ATS, scheduler, payroll

Read more
BB

Brian B

November 30, 2023 Source: G2.com
"Purchasing Manager"
What do you like best about Restaurant365?

Ther reporting systems available and hit it can help our restaurant group continue to grow.

What do you dislike about Restaurant365?

Potentially way too many reports but we just were signed up so other things may come up.

What problems is Restaurant365 solving and how is that benefiting you?

Solving many of the additional reports we did not have access to before we had this program.

Read more
KK

Katherine K

November 30, 2023 Source: G2.com
"GREAT FOR INVENTORY"
What do you like best about Restaurant365?

It has really helped with inventory. The ability to run reports for multiple locations. The AP capture team is great. I've used other programs but this has been the most accurate one I've used. They help you to be able to tie everything together. From purchasing the products, creating a recipe and attaching to your POS button to help deplete your inventory. To counting and telling you where are the areas you can improve. I love how helpful R365 TEAM is as well. They want you to succeed. They have made is much easier to do everything in 1 system vs having 3 different systems.

What do you dislike about Restaurant365?

No split revenue center. -- hoping you'll be able to do in the future.

What problems is Restaurant365 solving and how is that benefiting you?

Gaining a better understanding of our inventory and how we can be more successful.

Read more
KS

Kathy S

November 30, 2023 Source: G2.com
"Restaurant 365 is user friendly"
What do you like best about Restaurant365?

This is my second company that uses restaurant 365. I am now a corporate trainer for this platform at Lessing's Hospitality Inc. R365 is easily teachable and extremely user friendly. Our accounting and operations trainers have been patient and comfortable to work with. Jesse Brown & David Mortensen take the time to explain the platform and always welcome questions. They are always available outside our zoom forum. The implementation process was informal and familiar. Great experience.

What do you dislike about Restaurant365?

The biggest down fall is that you are not able to delete items out of the database.

What problems is Restaurant365 solving and how is that benefiting you?

It is solving many issues with scheduling and accuracy with inventory

Read more
AU

Anonymous User

November 30, 2023 Source: G2.com
"and that’s accounting"
What do you like best about Restaurant365?

everything on one platform and consolidated

What do you dislike about Restaurant365?

scheduling still a little clunky and sometimes schedules get lost and need to be redone

What problems is Restaurant365 solving and how is that benefiting you?

help with the schedule to be more streamlined

Read more
SW

Scott W

November 30, 2023 Source: G2.com
"Best software for the industry ever created"
What do you like best about Restaurant365?

Many features, easy to use and great support team

What do you dislike about Restaurant365?

Nothing. We have been very happy with everything

What problems is Restaurant365 solving and how is that benefiting you?

Helped us implement an effective inventory system and we can track results.

Read more
CN

Cindy N

November 30, 2023 Source: G2.com
"Executive Assistant"
What do you like best about Restaurant365?

How everything for your business is in one place.

What do you dislike about Restaurant365?

Pricing isn't ideal, but understand it has to be a certain amount.

What problems is Restaurant365 solving and how is that benefiting you?

Restaurant 365 will be tying our business together in a uniformed manner.

Read more
KT

Kathi T

November 30, 2023 Source: G2.com
"R365 Makes Life Easier"
What do you like best about Restaurant365?

I love pulling up multiple locations side by side in one report and having commissaries and transfers seamless

What do you dislike about Restaurant365?

Commissaries orders should have processing option with packing slips having lines to fill in prices and amounts and then ship and fulfill option should not without automatically enter the same amount order as fulfilled.

Also scheduling is still clunky and sometimes gets double posted or lost.

What problems is Restaurant365 solving and how is that benefiting you?

Consolation of data and information

Read more
SF

Scott F

November 30, 2023 Source: G2.com
"The Largo Group Clients enjoy R365"
What do you like best about Restaurant365?

Great technology to give restaurant teams deeper access to their financials in real time

What do you dislike about Restaurant365?

No issues found with our clients using R365

What problems is Restaurant365 solving and how is that benefiting you?

Helping restaurant managers have access to their numbers in real tome

Read more
DM

Debora M

November 30, 2023 Source: G2.com
"Efficient reporting and accounting tools"
What do you like best about Restaurant365?

R365 is a great software with so many useful tools. from accounting to menu engineering, helps me use my time more efficiently. The reporting is very detailed and directly influences on food cost and overall expenses.

What do you dislike about Restaurant365?

For non accounting professionals, language can be an issue. The worse is NOT HAVING a SUPPORT PHONE line. Opening tickets for high volume restaurant managers is not helpfull when needeing immidiate assistance

What problems is Restaurant365 solving and how is that benefiting you?

Time saving in invoices, food cost and AP automation

Read more

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