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Responster Reviews

User Rating

3.9/5 (Based on 18 Ratings)

Rating Distribution

  • Excellent

    44.4%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    11.1%
  • Terrible

    11.1%

Do You Use Responster?

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Reviews
AU

Anonymous User

April 28, 2019 Source: G2.com
"GET THIS APP!! "
What do you like best about Responster?

You couldn’t make a better survey it less time with a different app!!!

What do you dislike about Responster?

I don’t have any dislikes! The app is great and you have everything you need to make a wonderful survey!!!

Recommendations to others considering Responster:

Great product, if you don’t believe me use it yourself and than you’ll be the one writing a review!

What problems is Responster solving and how is that benefiting you?

I use this app to make surveys to give out to my apartment complex. I love having community wide involvement with issues that may arise.

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Y

Yusuf

March 14, 2017 Source: Trustpilot.com
beatuiful look
love it for quick team surveys, the clean visual style is a pleasure to the eyes.
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AU

Anonymous User

October 20, 2015 Source: G2.com
"Easy and beautiful survey tool"
What do you like best about Responster?

Easy drag and drop setup. Very friendly interface both for creator and receiver of the form.

What do you dislike about Responster?

Not always easy to understand how one module differs from the other.

What problems is Responster solving and how is that benefiting you?

Easy follow upp on lectures and services we provide. People tend to rather fill out a service with a good interface. Also very easy to look at the analytics.

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Sw

Samson w

September 17, 2020 Source: G2.com
"RESPONSTER EASY AND BEAUTIFUL SURVEY TOOL"
What do you like best about Responster?

It is really easy to create beautiful survey on mobile phones

It is very easy to make use

It allow me to create brands surveys with my own logo and background and can be run offline on IOS or Andriod app.

What do you dislike about Responster?

i don't have any dislike. the app is great and i have evrything i need to make a wonderful survey.

What problems is Responster solving and how is that benefiting you?

i always use Responster to creat beautiful survey and it is always easy for me.

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MB

Millie B

May 20, 2020 Source: G2.com
"Easy to use, easy to customise, mobile-friendly"
What do you like best about Responster?

It's really easy to create beautiful surveys, which adapt seamlessly to mobile users. There's a good range of question formats, and support is responsive and happy to make changes to the system where necessary/appropriate.

What do you dislike about Responster?

The reporting is not very customisable, so we export all our data in CSV format and manipulate it in Google Data Studio. An ongoing issue for us is that for, eg., the questions on a scale of 1–10, there's no option for an N/A option.

What problems is Responster solving and how is that benefiting you?

Responster has allowed us to canvas opinions from our audiences in a way that it is quantifiable. We're no longer reliant on receiving free-form feedback via email, which is difficult to compare and report on.

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AU

Anonymous User

February 25, 2019 Source: G2.com
"An agile solution for the collection of comments via mobile or web with professional style"
What do you like best about Responster?

It's easy to use is free and allows you to create brand surveys with your own logo, background and colors. The question formats are limited, but you can make use of their question logic function that offers a deeper insight into the questions asked.

What do you dislike about Responster?

To improve the interactive audiovisual resources since it is one of the advantages of this type of online surveys, it is important to take care of both the design and the structure of the survey so that it is as sincere as possible

Recommendations to others considering Responster:

It is a tool that is mainly aimed at users of mobile applications, since it responds to this screen size

What problems is Responster solving and how is that benefiting you?

We create beautiful multiplatform surveys and very easily in a drag-and-drop constructor, and the results of the survey are automatically loaded and organized visually in your panel, with the possibility of easily exporting to Excel or PDF.

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TT

Tawanda Tembo

July 31, 2017 Source: Trustpilot.com
Zero customer service
If you ever need customer service, all the best because they never respond to customers. EVER!
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SG

Stephen N. Green

March 10, 2017 Source: Trustpilot.com
One man show
The site looks pretty enough, they focus on style a little over substance, but the main issue is the total unresponsiveness to customers. If the features work for you and you have little need to interact with the organisation, it'll probably be fine. Have a question not covered in the limited information sourceable online and you'll never receive a reply.The assumption is the effort was put in at the front end and now the desire it to sit back and exist on customers who want click and play.
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N

Nicky

March 6, 2022 Source: Trustpilot.com
Has this company gone bust?
I put through a monthly subscription for work, didn't think it had worked so put through another payment. At that point, I realised that it had gone through as an annual subscription. The contact us service on their website is not working (there is a note saying "website invalid") and I have had no response via email or Facebook. They took two payments - one for a monthly and one for an annual and are now completely AWOL. I would like a refund please.
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JR

Jonathan Rodriguez

March 20, 2018 Source: Trustpilot.com
Horrible customer service -- stay away!!!!
Great, free service; but the password-restore option is a nightmare -- it does not send you any email messages with which to restore your password. Getting in touch with the company is not an easy feat -- even after sending them several messages. I am very surprised that Responster is undermining such an important feature.
Read more

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