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Respondent Reviews

User Rating

3.8/5 (Based on 384 Ratings)

Rating Distribution

  • Excellent

    60.7%
  • Very Good

    8.3%
  • Average

    3.1%
  • Poor

    1.8%
  • Terrible

    26%

Do You Use Respondent?

Write a Review

Review Summary

Respondent.io is a platform that connects businesses with research participants for market research and surveys. Many users report positive experiences, praising its ease of use, diverse project selection, and timely payments. However, a significant number of users complain about issues with payment, delayed or missing payments, unresponsive customer support, and difficulties qualifying for suitable projects. Some users accuse the platform of being a scam, while others have encountered discriminatory practices. Overall, Respondent.io has potential but faces serious concerns regarding payment reliability and customer service.

Pros

  • Respondent offers a wide range of research opportunities for various demographics.
  • The platform is userfriendly, facilitating diverse research formats like surveys and interviews.
  • Respondent provides reliable payments and emphasizes data security, fostering trust.

Cons

  • The participant pool might not represent specific niche demographics or specialized industries.
  • Recruiting participants through Respondent can be relatively expensive compared to other methods.
  • The quality of responses can vary, as participants may not always provide thorough or accurate information.

AI-Generated from the text of User Reviews

Reviews
AM

Adam Malleck

May 1, 2024 Source: Trustpilot.com
Reliable Organization for Focus Groups
I’ve been using respondent.Io for almost a year now and I’ve completed over 10 focus groups, which I’ve been paid for each time. I never once was scammed by this organization. I’ve completed several focus groups where I’ve received payment via PayPal, visa, debit cards, virtual visa, debit cards, checks, and other forms of gift cards. I highly recommend signing up as a participant with this organization to do group if you’re looking to make some extra cash on the side. Most groups pay $20-$250; however, there are some groups that pay less than $20 or more than $250, but these are uncommon.
Read more
DH

Deborah H

January 16, 2024 Source: G2.com
"Great Side Hustle to Help Businesses with their Products or Services"
What do you like best about Respondent?

I enjoy the quality of their customer service and support when necessary. I appreciate their professionalism in all stages of the process. Compared to other survey sites Respondent is one of the best for all involved.

What do you dislike about Respondent?

Respondent allows screeners only 3 opportunities to apply in a 24-hour period. Some days there are several survey opportunities, and for several days there will be none. I feel they might do better to allow more screening opportunities than 3, knowing there is a slim to none chance you will be chosen for all of them. A limit is fine, three just seems too low on some occasions. It limits good screeners.

What problems is Respondent solving and how is that benefiting you?

I know of nothing they are working on to improve the quality of matching screeners to a number of screenings. Also, I do not have a business email and this has limited me the opportunity to share much professional knowledge and experience.

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SV

Sbusiso V

January 11, 2024 Source: G2.com
"Respondent Review"
What do you like best about Respondent?

Respondent offers high-paying studies that can help you generate side income from doing studies, surveys or share your feedback on focus groups.

What do you dislike about Respondent?

You do not get chosen for all the studies that you do screeners for, sometimes it can be discouraging but still Respondent is one of the sites that I know.

What problems is Respondent solving and how is that benefiting you?

It helps connect advertisers with participants and I benefit by getting paid for doing the studies that are relevant to me.

Read more
VJ

Vanda J

January 3, 2024 Source: G2.com
"I have found the surveys on Respondent to be professional and easy to respond to."
What do you like best about Respondent?

It is very helpful to have such a large varity of survey in which to chose. They also have excellent customer support.

What do you dislike about Respondent?

I can honestly say I have yet to find a downside. I have been with them only a few months, but I have not found the downside.

What problems is Respondent solving and how is that benefiting you?

I think I have had input in product develoment.

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MR

Melissa R

January 3, 2024 Source: G2.com
"Respectful and Courteous"
What do you like best about Respondent?

The process was easy. My interview was quick.

What do you dislike about Respondent?

Not enough appointment time options but I was able to change my work schedule to squeeze it in. Evening appointments would have been a nice option.

What problems is Respondent solving and how is that benefiting you?

Interview survey

Read more
AU

Anonymous User

January 2, 2024 Source: G2.com
"My thoughts about Respondent"
What do you like best about Respondent?

Respondent is easy to use and available to any professional looking for ways to make that extra income. There are varied research opportunities to suit any professional.

It's a flexible platform for businesses as well as research participants.

What do you dislike about Respondent?

So far, the respondent has been good to me, but if they could add a support desk to check on issues like payment. I received a referral bonus more than a week ago, but it has yet to be reflected on my Paypal account. There is no option to contact support and find out where the issue is.

What problems is Respondent solving and how is that benefiting you?

Respondent is helping businesses connect with research participants from various demographics, allowing businesses access to specific target groups for their research needs.

As a research participant, I am benefitting financially by participating in the surveys/interviews/focus groups.

Read more
MM

Mosala M

December 30, 2023 Source: G2.com
"Respondent is very reliable and easy to use"
What do you like best about Respondent?

Payments comes through on scheduled time and the screener questions are usually clear and straight to the point.

What do you dislike about Respondent?

Researchers do not show how they rate you or how you are reviewed.

What problems is Respondent solving and how is that benefiting you?

It helps companies reach out to users and it helps me with knowing which products and what to learn mostly as I am in technology

Read more
KH

Kristi H

December 30, 2023 Source: G2.com
"Recommend"
What do you like best about Respondent?

Easy to use. Questions are simple and practical.

What do you dislike about Respondent?

Not sure I have answered enough of them to provide a valid objection.

What problems is Respondent solving and how is that benefiting you?

Feedback from clients and insight into their market preferences.

Read more
PM

Princess M

December 27, 2023 Source: G2.com
"The service is very good and I am very excited about the opportunity this platform offers."
What do you like best about Respondent?

The work, endless opportunities and the incentives.

What do you dislike about Respondent?

The verification process is too complicated and overwhelming.

What problems is Respondent solving and how is that benefiting you?

Respondent helps businesses gather valuable insights, saving time and resources compared to traditional recruitment methods, and has helped me with research participants for interviews and surveys.

Read more
AS

Abdul Ahad S

December 21, 2023 Source: G2.com
"Very overwhelmed experience sharing my experience to earn, thank you Respondent."
What do you like best about Respondent?

Respondent makes sharing our interests and experiences with researchers which is enjoyable at the same time it helps you make money from it. Their customer support is excellent,they help you effectively. The entire user interface is ease of use. Ease of implementation while screening tests and taking meetings. feeatures they have while searching project like filtering according to you interests is good. And integrating the the ui of respondent with a userzoom feature is a good idea. Ithink I will use respondent frequently from now onwards.

What do you dislike about Respondent?

getting less projects at my demographic region (Asia and pasific islands).

What problems is Respondent solving and how is that benefiting you?

Respondent solves the problem of getting right respondents to right researchers on a effective way, with their customer support it became lots more effective.

Read more

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