Resi Reviews

Set-and-forget stream automation with a reliable, seamless presentation of the stream on almost any internet connection.

Though they offer great value for the price, some non-profits and smaller organizations might struggle to afford the ongoing costs of their subscription model if they operate unmonetized streams.

We began streaming a professional quality program almost immediately despite our abysmally slow, unreliable cable connection with packet loss exceeding 10% in some cases. Not only that, but the automation has freed up our teams substantially to focus on other things that matter instead of monitoring and attending to all the connection stability and embed codes!

I love how simple Resi make it. They take all the stress away from the organization and provide an extremely reliable product and service.

Only possible dislike would be, that they are based in the states and I am in South Africa. Time zone challenges and what not. But in saying that, it hasn't been much of an issue thus far.

Getting our church services out to the people who cannot come to the building. Which is vital for the times we are currently living in.

Automation, reliability, ease of use....

no downside, we had a great experience..

It was the answer to our streaming problems

We have unreliable upload speeds from our ISP. Resi has made our stream reliable, with no dropouts.

Ease of use, friendly support staff, and dedicated teams to make sure your events happen.

We have been using Resi close to their launch as Living As One. The amount of progress they have achieved as an organization is unparalleled. The user interface is updated regularly with features and also improves what was thought to be an already flawless system. Absolutely love the time saved when we switched to Resi. We have not had any issues with them since we made the switch. Extremely easy for volunteers and staff to use and quick to train on.

I have no complaints about Resi. I am not a patient person naturally, so waiting for features is rough, but nothing negative on their end. They recently opened up support to include 24/7 assistance which was a huge win in my eyes as we test new ideas for the stream at hours other than the traditional 9-5 time slot.

If Resi is within your budget, switching to their platform for streaming online or end to end to another location(s) is a question already answered--do it!

No more alarms to remember when pushing live events. We can schedule events minutes or years before going live--truly a set it and forget it! Easier onboarding of new volunteers and seamless integration with current staff and hardware at all of our campuses. A major win for us since switching--where we are located, we are prone to several power outages and internet issues. With Resi, when our internet dips out or power flickers the stream stays on and people watching online have no idea. This is all assuming you also have your equipment on a backup system of some sort.

It's right in the name - Resi is short for resilient, and man are they ever. Even during the streaming boom of COVID shutdowns, we never experienced any downtime with Resi and the company innovated and added new features during that time as well.

The only downside to Resi is the inability to create your own encoder profiles and having to contact customer support for a few things that would nice to be able to control myself.

We love Resi and highly recommend it to other churches considering an easy multi site solution.

We're a multi-site church with video venues that need to be time aligned as closely as possible. Resi allows us to stream from our broadcast campus to all of our video campuses in a very reliable and user-friendly way.

Very simple to use, especially for new volunteers. It just works and works well.

It can get rather expensive when you add up multiple campuses etc.

Campus to Campus linking used to be very stressful with a live point-to-point system. With Resi's ability to be 'fairly close to live' and all the reliability that comes with that, the stress is taken out of service timings and delivery. Users at the receiving end have peace of mind knowing how the internet connection is, how much content is safely buffered to the local unit. These things mean those users aren't coming back to the central team with unnecessary concerns.

We use Resi in our church to stream our services. As the Tech Director, I appreciate how easy it was to install and get answers from customer support. We have been streaming for about 5 months now and have only had a few minor issues. All mission-critical functions work flawlessly.

The UI in the control dashboard is a little confusing and takes some time to get the hang of, but I do think it is being updated soon.

Spend the money.

Resi has made training our volunteers easier. They no longer have to start the stream at a certain time, and that guarantees we are always streaming when we need to be.

It just works. After the onboard training session, it seemed too good to be true. No way could it be this simple. But really it is! If you have a recurring schedule, it is as simple as providing a video input, create a scheduling profile, and walk away.

Availability of tech support. AMAZING!

The encoder defaults to SDI input. Have to contact tech support to have then enable the HDMI input. No biggie since tech support is readily available. Then there is the two minute delay. It takes a bit to get used to. But if this ensures a successful stream, then we are more than happy to make the neccessary adjustments on the production end. But it does require an awareness if your precise start times are critical.

We were using an unnamed software encoder to live stream worship services. It seemed each week we were experiencing a configuration challenge. With Resi, no more. We have the confidence to walk in and know that we won't have any streaming challenges.

The best feature about Resi is that our entire internet has gone down when we're streaming our church service, but because of the 90-second buffer window, by the time our internet came back, those viewing our stream had no knowledge that we lost internet. Resi makes it easy for our online viewers to continue to stay engaged during our service and don't have any reason to become disengaged from the services we're producing.'

Furthermore, the analytics that we have access to on the Resi platform have been wonderful in order to understand our core audience better and begin to recognize trends from our viewers, as well!

The only thing that I disliked initially about Resi was that it was a little difficult to set up, because our camera switcher, a Tricaster Mini 4k, outputted a different color space than what Resi requires. Thus, it took some ingenuity and creative problem solving to change the color space of our content. This would not have been as difficult, had I known beforehand about the specific color space, along with the resolution, needed for the video to come through the Resi platform.

As soon as you begin streaming with Resi, you will have no regrets about the decision you've made!

The biggest problem we are solving with Resi has been the consistent quality. Using other streaming platforms has yielded mediocre results, but Resi is the first one to stream the content as close to what we are sending to it. We have been amazed by how simple the workflow is to set up and run!

The system is robust with a large number of advanced features. Tech support is solid and has been able to help us out of a jam on numerous occasions.

Pricing can be confusing. Bbilling is hard to navigate as I don't believe they have a portal for that last I checked.

We stream our services to 4 different campuses plus an online audience.