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Reply Reviews

User Rating

4.7/5 (Based on 1,543 Ratings)

Rating Distribution

  • Excellent

    74.5%
  • Very Good

    20.5%
  • Average

    2.4%
  • Poor

    0.7%
  • Terrible

    1.9%

User Sentiments

User-Friendly Interface, Excellent Customer Support, Effective Email Automation, Extensive Integrations

LinkedIn Integration Issues, Inaccurate Email Finding, Occasional Software Bugs/Glitches, Confusing Campaign Navigation/Management

Do You Use Reply?

Write a Review

AI-Generated from the text of User Reviews

Reviews
JW

Jackson Whang

December 4, 2024 Source: Trustpilot.com
Super helpful!
Date of experience: December 04, 2024
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JS

James Stephan-Usypchuk

November 29, 2024 Source: Trustpilot.com
Solid improvements to the platform
Solid improvements to the platform, and phenomenal customer support.
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TB

Thomas Bourhis

November 28, 2024 Source: Trustpilot.com
Great feature and clear pricing
Great feature and clear pricing. Looking forward to dive in Reply for our clients.
Read more
MD

Mira Davis

November 27, 2024 Source: Trustpilot.com
The best tool we used yet
We've been using Reply for 1,5 years. Everything we expected works just fine; the support team is the best; they always reply in a few minutes, not hours, like some other providers. The team also constantly launches updates, so new features are available occasionally.
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TT

Tucker Tuberville

November 25, 2024 Source: Trustpilot.com
The customer service is great
The customer service is great. The AI bot response answers most questions, but if it doesn't solve the problem than someone is always there to assist you.
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M

MP

November 25, 2024 Source: Trustpilot.com
Great choice for improving and scaling your outreach efforts
Reply.io is a reliable tool for managing and automating sales outreach. The AI email generation and multichannel features are very handy, and the CRM integrations work smoothly. The customer support stands out with quick and helpful responses via chat. A great choice for improving and scaling outreach efforts.
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MO

Matt O'Neill

November 21, 2024 Source: Trustpilot.com
A+ support and automation
A+ support and automation. Makes scaling outbound so easy with multi-channel automations across LinkedIn, email, Whatsapp and SMS. I wouldn't go anywhere else.
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RS

Ram Santhanam

November 21, 2024 Source: Trustpilot.com
Very timely and proactive help
Very timely and proactive help. In addition to quickly addressing my question within a few minutes, Iryna proactively pointed out an issue with my time zone and sequence setting that could have caused further delays. Hence, I was able to address issue quickly and keep my sequence email going in no time.
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SJ

Sacha Jabes

November 20, 2024 Source: Trustpilot.com
Great Support!
Great Support, very reactive!
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CB

Cim Bayer

November 20, 2024 Source: Trustpilot.com
Best Price For Value
Reply.io has for me the best price for the value it delivers. It covers all the outbound sales features that you would like in a tool. On top, the support team is very reactive and helpful.
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