Rent Manager Reviews

Rent Manager is always available for any questions or issues we have with the progrem. But today I needed them for advice about our taxes and they are so well-trained, that the answer was immediately forthcoming. I've never called them for help or advice without their support people knowing EXACTLY how to help! The software is user-friendly, and if one has a question, the support team cannot be beaten! I call Rent Manager about once a month and they've helped me with accounting features, upload management, disappearing infromation and more. The program is easy to learn and easy to use.

I cannot think of any drawbacks to Rent Manager unless it's an expensive program. However, I'm not the person who purchases our company's software.

We have several locations and different properties and Rent Manager allows us to set up information on each one separately. They help us write custom letters as needed and a host of other assistance. They help guide us in our tax preparation and are always spot on with their support and advice.

Rent Manager was very user friendly and straightforward. Anyone with experience using software platforms should have no trouble.

The integrations can be time consuming during the set up process.

Storing and tracking all owner and tenant information as well as screening and collecting deposits and rent payments.

The Customer Service technicians are always polite and professional. Usually, my problems are solved within minutes, and they provide great explanations on how to avoid my errors from occuring again.

I haven't encountered a "downside." My clients expect me to say that I use a competetor, and when I explain who I use, they are typically fine with not recognizing the software name.

Unfortunately, my problems are typically user error. I tend to get in a rush when setting up an owner or property, and I forget to check my settings.

Great way to communicate with residents and stay up to date with their files.

I can't really think of anything that I don't like

They helped me with an error code that I kept receiving in letter templates

Rent Manager offers all the components you need to run a property management company. It is easy to learn, easy to implement all aspects of your business. As a third party property manager we rely heavily on the accounting and workorder systems to bill our Clients. The office uses the program constantly throughout the day and maintenance uses it in the field. Customer service is and always has been awesome and FREE!

While I have learned how to create my own reports, I find the filtering system complex when trying to customize an existing report.

The portal has been the biggest change for us, tenants better understand their bills and less questions. Of course it has improved cash flow as well.

Super user friendly, and customer service is amazing. I love the app, I can use my mobile phone to upload photos, respond to resident's text messages and have access to information without being at my computer.

Sometimes there is a lag in uploading from the computer.

Ease of use. I like anything that makes my life easier.

Support is always so Wilco to answer any questions that I have. They are patient and very knowledgeable about the software.

Nothing! This is so much better than Yardi. I have struggled with Yardi for 20 years, it doesn't offer even half of the benefits of rent manager. I have used this everyday for a month and I am so familiar with it already!

I can contact residents and keep all conversations logged in the program. No more making notes! Saves so much time!

Their product support is phenomenal. The staff is always helpful, friendly, and extremely knowledgeable about the product. Also, the product itself is great. They have functions in the program for everything that we need when it comes to owning, leasing, and managing our properties. Rent Manager has helped support our growth over the last 5 years, and will be apart of it for the next decades.

There are so many features in Rent Manager. The program is so vast and in-depth that it is overwhelming to learn at times. I wish we had more time to learn and use more functions that they offer.

Rent Manager takes care of all the billing and collecting of rent. It makes the process so easy and hands off. It also prepares perfect financial statements for our partners and owners.

the application is very user friendly and the support team is amazing

That sometimes, it freezes, and it is usually in the worst moment. The busier I am, the slowest it gets

as a company, we use this software to control our tenants information as well as our property owners, all from payments to marketing data

Rent Manager has everything a property management would ever need to run its accounting system. What more can I ask?

No downside, so far. Keep on developing & adding more features & Im sure you will be there.

Rent Manager helps with everything about accounting, collections, monthly reports, utilities, accounts payables, accounts receiveables and so much more.