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Remitly Reviews

User Rating

4.6/5 (Based on 9,035 Ratings)

Rating Distribution

  • Excellent

    83%
  • Very Good

    6.9%
  • Average

    1.8%
  • Poor

    1.2%
  • Terrible

    7.1%

User Sentiments

Fast Transfer Speed, Ease of Use, Good Exchange Rates, Reliable Service

Poor Customer Service, Unreliable Service, Account Suspensions, Invasive Verification Process

Do You Use Remitly?

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Review Summary

Remitly reviews consistently praise its user-friendly interface and efficient money transfer process. Customers appreciate the platform's transparency in fees and exchange rates, along with its fast and reliable service. However, some users have experienced issues with customer support and occasional delays in transactions. Overall, Remitly is generally well-received for its convenience, security, and competitive pricing, although there is room for improvement in customer service responsiveness and transaction speed.

Pros

  • Convenient and secure online money transfer service.
  • Competitive exchange rates and low fees.
  • Fast transfer times, often within minutes.
  • Userfriendly platform and mobile app.

Cons

  • Limited number of countries supported.
  • Some users have reported issues with customer service.
  • Occasional technical glitches and downtime.
  • Fees may be higher for larger transfer amounts.

AI-Generated from the text of User Reviews

Reviews
c

customer

November 26, 2024 Source: Trustpilot.com
very good app
very very goo application
Read more
P

Paul

November 26, 2024 Source: Trustpilot.com
Good service
I'm too busy for surveys
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c

customer

November 26, 2024 Source: Trustpilot.com
It's awesome ....
Date of experience: November 26, 2024
Read more
S

Siu

November 26, 2024 Source: Trustpilot.com
The transfer is reliable and very fast!
Date of experience: November 26, 2024
Read more
FF

Frank Foley

November 25, 2024 Source: Trustpilot.com
I wish I had known about Remitly much…
I wish I had known about Remitly much sooner. I always used World Remit,and they just got more and more difficult to deal with.Also their rates are much worse than Remitly.
I am really pleased with Remitly. No charges, no hassle,and a much better rate. I have saved so much since I moved.
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BS

Bushra Shahid

November 25, 2024 Source: Trustpilot.com
Didn't know it would be so easy to send…
Didn't know it would be so easy to send money back home! Without any extra charges
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ck

customer kuldeep kathuria

November 25, 2024 Source: Trustpilot.com
very good work
Date of experience: November 25, 2024
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c

customer

November 25, 2024 Source: Trustpilot.com
Affordable fees.
Affordable fees.
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c

customer

November 25, 2024 Source: Trustpilot.com
Easy to navigate and quick money…
Easy to navigate and quick money transfer.
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c

customer

November 25, 2024 Source: Trustpilot.com
I like it and is really easy
I like it and is really easy
Read more

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