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ReminderCall.com Reviews

User Rating

4.8/5 (Based on 217 Ratings)

Rating Distribution

  • Excellent

    81.1%
  • Very Good

    18%
  • Average

    0.9%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Service, Automated Appointment Reminders, Seamless Software Integrations

Limited Text Character Count, Occasional Software Glitches, Lack of Two-Way Texting Functionality, Confusing Initial Setup Process

Do You Use ReminderCall.com?

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Review Summary

User reviews of ReminderCall are overwhelmingly positive, highlighting its effectiveness in automating appointment reminders and reducing no-shows. Users consistently praise the ease of use, integration with existing systems, and the outstanding customer support. While some users note minor setup hiccups or limitations with customization, they generally find the platform reliable and a valuable time-saver. A few users wish for improved two-way texting capabilities and a more modern user interface.

Pros

  • Automation saves staff time, allowing them to focus on patients.
  • Easy integration with EMR and scheduling software for seamless setup.
  • Consistent reminders reduce noshows, boosting revenue and patient engagement.

Cons

  • Character limits in messages can make it challenging to craft detailed reminders.
  • Inability to easily track patient responses without logging in can be inconvenient.
  • Limited customization options for automated messages might not suit all needs.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

May 10, 2023 Source: G2.com
"SUPPORTIVE SERVICE"
What do you like best about ReminderCall?

THE ABILITY TO SEND OUT MASS REMINDERS TO ALL CLIENTS

What do you dislike about ReminderCall?

iNABILITY TO EASILY SEE A CLIENT MESSAGE WITHOUT LOGGING INTO REMINDER CALL AND OUTSIDE OF ekyros

What problems is ReminderCall solving and how is that benefiting you?

CLIENTS ARE MORE RESPONSIVE TO KEEPING APPOINTMENTS AND/OR RESCHEDULING WHEN WE SEND REMINDERS

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AU

Anonymous User

September 13, 2022 Source: G2.com
"Helpful easy to use service to remind clients of their appointments"
What do you like best about ReminderCall?

We can customize the messages and send texts

What do you dislike about ReminderCall?

The e-mails sent to us confirming texts were sent, don't show who it was sent to.

What problems is ReminderCall solving and how is that benefiting you?

Reminder Call is helping to lessen the number of appointment no shows.

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AD

Amy D

March 22, 2022 Source: G2.com
"Great way to contact clients for follow-up reviews"
What do you like best about ReminderCall?

ReminderCall is easy to use and helps us collect valuable survey information from clients after their appointments. It is easy for clients to click on the survey link that they receive via text. You can use the same message for every client without having to put the information in again, so it is convenient and doesn't take up a lot of time.

What do you dislike about ReminderCall?

We want better integration and automation with our client records program, but that's not solely a ReminderCall problem. The interface was a little confusing to begin with, but once you understand it, you will be able to easily send texts and accomplish what you need to with the service.

Recommendations to others considering ReminderCall:

Great if you need to send the same text to many different people and schedule it. We've been very happy with the service, and it is quite affordable.

What problems is ReminderCall solving and how is that benefiting you?

We can send out surveys to our clients after their appointment, but ReminderCall allows us to space out the time a little so that it doesn't seem like we are too pushy. They can complete the survey at their leisure when they receive the text message. We love how simple the interface is to use. Just plug in phone numbers and one-click texting for the whole list. I like that you can see whether your text worked properly or not. Now we have clients completing surveys and we have better metrics as a result.

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AU

Anonymous User

September 16, 2021 Source: G2.com
"ReminderCall automates without a lot of user input"
What do you like best about ReminderCall?

I like that we can contact customers or remind them about appointments with minimal work on our part. It is as simple as uploading a spreadsheet, and ReminderCall takes it from there.

What do you dislike about ReminderCall?

I don't like the admin and username set-up the system uses.

What problems is ReminderCall solving and how is that benefiting you?

We are notifying patients of upcoming appointments.

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SM

Stephanie M

September 14, 2021 Source: G2.com
"ReminderCall has changed the way we run our office, in the BEST way!"
What do you like best about ReminderCall?

We love that our patients are reminded about their appointments the night before and the convenience of being able to reply to our text if they need anything at all!

What do you dislike about ReminderCall?

No dislikes... we love everything about it!

What problems is ReminderCall solving and how is that benefiting you?

Our missed appointments have dramatically decreased as patients are being reminded the night before their appoinment.

They can also reschedule easily through text.

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AU

Anonymous User

September 12, 2021 Source: G2.com
"Great resources for my practice and patients"
What do you like best about ReminderCall?

My patients receive reminders the day before their appointments

What do you dislike about ReminderCall?

There is nothing that I dislike about the service

What problems is ReminderCall solving and how is that benefiting you?

My patients receive their reminders and it keeps them on track with their plan of care

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NL

Nicole L

September 10, 2021 Source: G2.com
"Making My Staff's Life Easier at the Front Desk!"
What do you like best about ReminderCall?

Software is Easy to Use and Dashboard is Simple!

What do you dislike about ReminderCall?

Nothing so far. I really like the software.

What problems is ReminderCall solving and how is that benefiting you?

Reminding patients of appointments without making a phone call. Saving time for my front desk by doing this tedious work. Allowing us to communicate with patients via text vs waiting for a call back1

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AU

Anonymous User

September 10, 2021 Source: G2.com
"Fast easy reliable"
What do you like best about ReminderCall?

It is easy to use and saves time.

It only takes a minute to send out to all of our appointments.

What do you dislike about ReminderCall?

nothing. It works the way we need it to. We dont have any complaints.

Recommendations to others considering ReminderCall:

You will be happy with Reminder call.

What problems is ReminderCall solving and how is that benefiting you?

Our scheduler can show us confirmations and we can streamline our call backs

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DM

David M

September 9, 2021 Source: G2.com
"Does what it is supposed to do, integrated with my PMS seamlessly"
What do you like best about ReminderCall?

That it integrates with my PMS so well. I don't have to go setup patients in a different system.

What do you dislike about ReminderCall?

Nothing really. Would like a better price but they are competive with others

Recommendations to others considering ReminderCall:

Friendly, helpful support staff. Always quick to help and fix things if any issue arrises.

What problems is ReminderCall solving and how is that benefiting you?

Helps to reduced missed appointments which increases revenue

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AU

Anonymous User

September 9, 2021 Source: G2.com
"Great Messaging Program"
What do you like best about ReminderCall?

The ease of using it within our client scheduling program.

What do you dislike about ReminderCall?

Two-way texting is inconvenient since the only way (that I'm aware of) to receive notifications is through email.

What problems is ReminderCall solving and how is that benefiting you?

We use it to send a link to their client forms. This allows us to cut down on time in the waiting room. It is also nice to send quick appt reminders.

Read more

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