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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Multi-featured CIM tool
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5.5%
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Shared email, contacts, tasks, all in a package that is extremely easy to use, the feature of sending the same message to several users and also the options of sending messages at a time set in advance by the user is something that more me taste. These features make me like it more Relevant all the functionality necessary to manage the interaction and communication with the client without the system administrator needed to run the set of applications. It is also an incredible tool for small teams to achieve and maintain productivity.
Despite having most of the functionality you need, it might be nice to have some more such as email analysis and more integration with other applications, that is the only reason I make 4 stars instead of 5
Relenta has a great integration of contacts, calendar and email, they are very easy applications that save time, but most of the software overlooks the importance of these elements. All clients remain separated even I looked at other sites and some are restricted because only one database was built for small business, that is why Relenta is perfect for the commercialization of agencies and companies. All clients must have their own region and not be grouped.
We evaluate at least 10 different CRM and Relenta ranked first for its ease of use, features and value for money, it allows me to switch between different projects without having to log out and start it again, I have access to Relenta through the account from my company and I love how easy it is to keep track of customer projects. Most of our work is done by email and this is where Relenta shines as it completely eliminates the need to pay and maintain our customer email lists in a separate email marketing service.
I spent 6 months looking for an email provider that gave me the flexibility I need to run a high end small concierge business in Paris managing multiple inquiries and moving those down the service pipeline until reservation and payment. This was the only system I found that was simple to use and effective. My productivity has at least doubled and client response rate is so fast the clients comment all the time. I can not imagine growing my business without it. And since then the few problems that used to arise from doing everything manually has all but vanished.
Not a lot really. It works for my travel and entertainment business brilliantly.
Speed of response
Tracking suppliers
Tracking voucher receipts
Tracking old client reservations quickly to understand their needs better.
The ability to move folders easily allow me to only follow active reservations and delete the rest without losing them.
I was able to easily set up a 2nd account and manage my son's music business.
So many more things but I got to get back to work and answering emails!
Combining email and CRM into one application
There is nothing that I dislike. This product meets all my needs.
If you live in an email centric world then this CRM is for you.
Keeping track of many project details & history at once.
The simplicity is what I liked the most. You set it up and then it works for you almost. The ability to have information at one click away has improved my performance in such a dramatic way I can't even describe it.
Nothing. So far everything is better than other CRM's ever thought of being. The only time I dislike anything is when an old contact or information pops up from before I was using Relenta. Then I am mad because I know how easy that would have been had I been using Relenta.
Take the trial. Take 3 hours and walk through setting it up. Then watch the videos on how to use it. You will never forget the day you first tried it. You will want to tell others because it is that good!
Emails!!! Task, Calendar, Responses, and Email Chains. Communication is the number one thing especially in a small to medium business. Relenta solves that. I have less than 25 messages in my email at all times. I am able to respond, capture, task, and keep notes to follow up on all within an easy dashboard.
Why other CRM's don't get that email is the base of the today workplace blows my mind. This one benefit alone has changed my business.
The ability to track incoming and outgoing emails is unparalleled. We are tracking hundreds of prospects at a time mostly from website contact forms and emails. Without Relenta keeping track of everything we would have chaos. i have checked out other CRM systems by none match Relenta's ability to keep up with our email workflow.
The autoresponder tools are surprisingly robust for marketers. I use AWeber for another business and I really cannot see any functional difference between the two. I am in the process of moving all our email marketing out of AWeber and into Relenta. It is nice to have everything at one place in Relenta.
Would like to see easier use on mobile devices but it is still usable on tablets.
I have been using Relenta for a years. But about once a year I go out and do a review of the alternatives to make sure I am not missing anything. I recently looked at all the big players in the cloud CRM arena... Salesforce, Ontraport, Zoho, Infusionsoft, Nimble, Sugar, Sage, and all the others. Most have shiny features that make them tempting to try. But a the end of the day none provide the value of Relenta. The monthly fees for Relenta are among the lowest. And none handle the ability to track emails and website inquiries like Relenta.
Our communication with prospects and clients is far better than any of our competitors. Sticky pads, notes on napkins, and scraps of paper are history!
It's simple easy to use and their support people get back to my quickly when I have questions. Also, the pricing makes sense.
The user interface is simple and easy to use but it seems old-fashioned compared to newer apps.
The user interface is outdated.
We use Relenta for email outreach.
The ability to use one system to manage email and contacts.
The features I have recommended are in the roadmap.
The ability to manage my contacts and email has saved time, with all in one place. Also, Relenta has email, marketing features which allow me to basically use one system instead of three: email, crm, email marketing.
I used to get lost in task, opportunity and just the whole process of keeping up with leads I'd generate. Relenta first and foremost keeps me moving forward in the sales process and the contacts associated with the deals. I was confused by some of the other CRMs and their approach and the learning curve took too long. This makes sense of organization - at least for me!
I can't say I dislike anything yet as I've just started using it. Because I've used so many different CRMs in my career and found many of them confusing, this one just made sense.
Just try it! It offered more control for our business at reasonable investment.
After getting a deal going, I used to get lost in the sales process and again, those associated with it and where we were at in the process. I'd have to call my contacts just to see what was going on, who was doing what and when it was done. No real sense of control. Now I have a sense that the process has a flow.
Very affordable and love the ease of access and client history. Love the flexibility/functionality of using Groups and Tags. We couldn't live without it. The help/tech support is always timely and they have a very common sense approach to helping you.
I'm sure with unlimited funds the new features would roll out constantly, but I'm realistic.
We're communicating and tracking over 10,000 clients. The database is the heart of lead generation. We would be out of business without this!
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Email sharing, contacts, work, all in one package are easy to use, the ability to send multiple users the same message, and the ability to send messages at the default time of the day. users are also some of the things. whose imagination I prefer. The features I like, like all the features needed to manage a range of apps, handle customer interaction and communication without the need for associated system administrators. It is also an incredible tool for small teams to achieve and maintain productivity.
Although you need a lot of work, it can be good to get a lot of input into things, like email analytics and other activities, that's why I made 4 stars instead of 5.
We evaluate at least the same CRM and ease of use of Atlanta, B had features, and are the default for value for money, let me go between different projects and start again without any delay, Got the way to Relenta Yard. From my company and I like how easy it is to manage client projects. Most of our work is done via e-mail, and this is where Relenta makes it clear that the need for customer service to pay and maintain our own customer's e-mail list is completely eliminated. Various emails.