Rehearsal Reviews

The idea of making asynchronous roleplay in a very easy way. The software is very user-friendly and complete

Nothing. The only complaint is the time you have to way to upload some videos, but maybe it is more related to internet connection speed

It's a real game-changer in the training industry and is very easy to use. What else?

I sole the problem of creating and handle real-time role play (with all the calendar conflicts and so on). You can train and practice with people in an asynchronous way.

Rehearsal gives our sales reps the ability to practice their messaging in a safe environment. Their managers can give them feedback to help improve how they present to customers. The reporting tools allow us to see not only that the reps have completed their assigned role plays, but what type of feedback the managers are leaving. Since we want this to be a learning tool, senior leaders can coach managers on their feedback as well. The visibility allowed by the system is a win-win for the entire organization.

Honestly, the Rehearsal dev team is so responsive, that any system issues are generally resolved very quickly. Our main struggle is an internal one, with our teams sometimes having difficulty coming up with content to send out to the field. The system improvements made over the last year have taken the platform to the next level.

You will not find a better video role play platform than Rehearsal. It is absolutely worth the cost. We have been customers for over five years, and have every intention of remaining so for the forseeable future. Their support is unparalleled, and has honestly spoiled us for other vendors because our expectations are now so high.

Prior to implementing Rehearsal, we were only able to do to role plays twice a year, at our bi-annual sales meetings. Rehearsal has allowed us to assign role plays more frequently, so reps have the opportunity to practice much more often. The visibility to what the reps are saying has been a huge help in knowing where our training is working and in what areas we still need to focus.

We use Rehearsal for the induction and training of our new employees. The trainers use Rehearsal as a support to practice conversations

Since Rehearsal is constantly being developed we are very satisfied with the current status

as written above, our trainers use Rehearsal especially for sales talks. These are discussed in a personal meeting and are then to be practiced by the new employees until the next face-to-face training. Until now, the trainer had no control over whether the new employee actively practiced.

The ability to practice/perfect your pitch and receive feedback from coaches via the platform is excellent. The platform is intuitive and accessible globally. Further to that, we have received excellent support from the Rehearsal team who are responsive and wonderful to work with.

There are some product improvements that would be useful. Ability to pause and continue the video recording so candidates can submit in iterations. Ability to save drafts of the rehearsals and submit the best version.

We have used the platform to help develop the virtual relationship management skills of Relationship Managers, ensuring clients have continued to receive great advice and superior engagement throughout the current crisis.

It's encouraging to build service skills & confidence.

Some Admin functions with pulling reports/ feedback reports are difficult to work with.

Report pulling. Easy to navigate as a learner/mentor.

Rehearsal offers real-time practice that builds confidence in a new hire employee and that is a great addition to this software.

There are many different features within Rehearsal, so navigating the difference between a participant view and the Admin view will help tremendously in navigating the site.

Rehearsal has provided the opportunity for more hands-on practice the new hire employees consistently ask for.

Love the easiness of the platform and can always prompt for a new response and provide text or video feedback to the user.

Not being able to submit multiple videoS for assignments

No issues or problems.

Everyone from the top down to the general line talk the same language. Now more than ever companies need the benefits connecting leaders and their teams thru the video sessions.

The reporting and searching is getting much easier and robust. Thank you

Making time for the coaching sessions is always challenging. This platform keeps our eye on the target of getting effective coaching with our sales associates accomplished.

The platform helps our new reps practice verbalizing their message, and it also allows for remote coaching.

Some of the functionality, like all platforms, takes some time and practice to develop comfort.

As an organization, we have benefited from utilizing the platform. Originally, we planned on using the platform strictly for new hire training for recording role plays and certification and then uploading them so that the managers could view them immediately and provide feedback to their reps. That process worked well, but it also gave us opportunity to identify any potential challenges, one of which was ensuring a strong internet connection when uploading 15 minute videos. We also found that if the ipads, where we recorded the videos, went into sleep mode while uploading the videos, the upload process would not always complete. When that happened, re-uploading the video also seemed to have some challenges. As an administrator for the platform, I could still upload the videos, but when we moved to SSO (single sign on), I lost that capability.

The platform is great. I had one student tell me he roleplayed a certain scenario 20 times because he kept watching himself and didn't like it. You just don't get that in a classroom. I have received quite a few comments just like that. We have ended up using it a lot more for home office training as opposed to our field sales force as well. With all of the work from home we have been forced into, this has become a go to tool for on-boarding home office people which we didn't plan on when we purchased the tool. The support from Rehearsal has been awesome as well. Very professional documents and help in getting us off to a great start.

Nothing to do with the platform but it is getting the mentors to do their part of the process can be challenging. I do wish it was cheaper per seat.

It has been better than I actually expected. Wasn't sure the students would really get into the role playing like they said they would. The most difficult part has been to get the mentors to leave meaningful feedback and to actually grade the student. Meaningful feedback is more than just saying great job. We actually found the students wanted to be critiqued so they could get better. It really all hinges on the mentors and getting their buy in and why it is important for them to do their part.

Home office on-boarding virtually, increasing our sales teams skills. It has really upgraded our virtual training courses by giving this role play options between classes. We use it as a student introduction to all other student joining virtually that saves us from having to do it live during the training event.