Red Points Reviews

Red Points distinguishes itself among various solutions; consistently, everyone I've collaborated with has been exceptional. In the dynamic realm of fraud, counterfeits, and intellectual property, Red Points consistently provides innovative ideas and practical solutions, remaining readily accessible. The platform undergoes continuous updates, effectively incorporating feedback. Thanks to Red Points' adaptability, we've successfully streamlined internal processes, saving valuable time for our teams when reporting infringements.

Overall I have no dislikes of the company or platform.

Red Points serves as our platform for aggregating and consolidating our intellectual property, counterfeit, and fraud concerns. Given the daily influx of issues, having a tool is crucial for effective enforcement. The platform enables us to identify key performance indicators (KPIs), monitor them, and determine successful strategies in existing markets. This insight is invaluable, aiding us in avoiding potential challenges as we expand into new markets.

Brand protection is more important than many realize. There are so many people trying to make counterfeit products of popular brands, that we need a service like Red Points to do all the work in tracking an mitigating all the infringements. Their portal is super simple to use and we spend about 10 minutes a day reviewing all the possible infringements for accuracy. I'd recommend Red Points in a second to other brands who don't put any effort into brand protection.

We have Wholesale customers that sometimes get caught by Red Points, they are legitimate sellers but there have been a few times where their Facebook posts and accounts have been suspended in error.

They are located in Spain I believe, but our contact speaks English great.

There are literally thousands of websites selling our products that are either counterfeit or are using our copywrite images for their benefit. Red Points hunts them down and gets the product listings taken down. They do a great job at that.

The level of service offered to Red Points' customers is fantastic. If you need any information or any assistance, you will always find a very qualified agent who will quickly help you.

The ability to set up automatic rules that can easily scan and confirm infringements is also a very interesting features that can help you save a tremendous amount of time.

The User Interface could offer more information about the spotted listings as a preview in order to facilitate the confirmation of the infringements. But this UI is often improved and I am sure this issue will be fixed soon.

Give it a try

Eradicate online listings selling counterfeits.

The UI is clear, simple and well laid out so it's easy to navigate. I was able to learn the software very quickly as well as roll out teaching to others with no issues. The algorithm really captured a great deal of matches after a short learning period and I was able to work through a large number of items easily thanks to the thorough setup. The customer support is also excellent, communicative and very helpful so we are able to get the most out of Redpoints.

I would have liked to export excel files with my choice of metrics more easily however this gets better with each patch almost.

We're able to find many more counterfeits than we could have without the software as well as achieve a very high rate of takedowns. This directly improves our sales as well as brand optics.

How intuitive and easy it is to classify the types of infringements. Very visually-oriented and simple to use.

Nothing major. Perhaps that utility removal is difficult.

Drastically increased the efficiency of our team in terms of removing counterfeit online listings.

We have been using Redpoints for many years and from the very first day I have been amazed at just how efficient the team are at removing counterfeit posts on platforms we didn't know existed.

As a brand owner it is imperative that I protect my brand along with any copyright designs to not only prevent improper sales but to protect brand integrity as I do not want sub standard products bearing my brands name entering the market as it can put others off buying the brand.

Redpoints helps take care of all of this.

So far there is nothing not to like. The team at Redpoints are extremly helpful and efficient especially with answering queries.

I also attended a trade event in Munich where I went to meet the staff and they looked after me very well after I conducted an interview with them at the booth. Nothing to dislike.

It's not just stopping counterfeit sales that matters. If somebody is using a poor quality fake garment in public, that projects a bad image towards would be customers thus damaging the brand deeply.

The software is very effective and helps us protecting our brand and consumers without being very time-consuming, and its a very easy tool to use. In addition, the team at Red Points are very friendly and helpful.

Sometimes listings from secondhand sellers appear, and we dont want to "interrupt" such sellers selling genuine products.

As it is very time-consuming (and expensive) to monitor all online sales, contact sellers of infringing goods and platforms, and over-all keep an eye on the online marketplaces, Red Points have helped us protecting our brand and consumers.

The features we like best about Red Points are its ability to locate all counterfeit and knockoff items on a daily basis and the ease at which we are able to have those listings removed from sites such as eBay, Wish, Alibaba, and Amazon.

The service has been great for us. We have nothing we dislike.

By keeping the marketing clear of knockoff Mighty Mugs we; protect our brand, give customers the confidence that they are buying an authentic product, backed by our warranty.