Recollective Reviews

I like the wide variety of questions, polls, and activities available to program.

With large amounts of data, the download process is often lengthy.

Virtual creative collaboration between teams and reseach participants. A benefit is that Recollective sites are completely customizable.

I really like recollective for running an online community and getting both quant and qual data. It is very user friendly for the moderator as well as participants. I like how flexible the format is so you can ask different styles of questions.

I don’t like how hard it is to have panelist skip irrelevant questions because you have to make segments. Also I wish you could use segments when looking at data.

Recolkective is really a great resource for market research projects however it is pricey so you will want to budget for that.

Recollective helps me connect with consumers and get important insights that are used in decision making.

Recollective has initially the best part is easy to use. It has made our content very effective with various styles. It has flexible quality we are not going to stick anywhere because it has a good customer support system.

Recollective helps to connect all over the organisations. It very prominently manages all work according to need. The transcription just needs to be updated otherwise this software is top of the best software.

Recollective has no various kinds of issues except transcription. The glitches happened during the work sometimes but might be it due to my network or laptop. But I realized it does many tasks in a smooth way.

I like that you can run multiple different types of projects on recollective, such as focus groups, individual interviews or creative writing exercises.

Sometimes the reminder system does not properly and I have to manually send reminders/emails out to our participants. I get a lot of complaints saying that people have never received my email or reminder from recollective that their activity is coming up since it goes to the spam folder.

We are able to quickly get in touch with our target audience by conducting seamless qualitative sessions while keeping all scheduling easily contained to one site.

I like the variety of tasks that a user can do within the platform.

There are bugs from time to time within transcripts and lagginess.

We use it for user testing, interviews, and prototype review.

The Ramius platform offers a great way to recruit, manage, and engage an online community. The platform itself is intuitive and offers lots of ways to encourage participation in discussions and activities. What I like most about the platform, is it allows participants to comment on the comments of other in the community and create their own separate and organic discussions. We gain a lot of insight from these interactions, especially insight we didn't know we needed to gain. On the community participant side, it seems to be easy to use and to contribute to the conversation.

We have to use a different platform to survey out target audience to make sure we can construct the online community with the different voices we hope to capture and that will likely be engaged the the activities and discussions. Our online community is made up of our current members. It would be nice if we could use the same platform for that initial recruitment survey. That said, this does not pose a significant stumbling block and we use that other survey platform for other initiatives anyway.

Great product and a great price for better understanding that voice of your customer. Easy to use and doesn't take a ton of time to manage.

Here again, it's about hearing the voice of the customer as we look for way to improve our products and offer health plan solutions that meet their needs and resemble coverage options current and future members would actually choose to buy. Our online communities have helped us understand the customer journey, what drives their purchasing decisions, and which features and benefits of a health plan most influence those decisions.

The platform is largely intuitive so you can learn on your own the functionality. Support is also great to step in when needed. You can create tasks for online bulletin boards or host one on one or group sessions.

There is no live support for interviews and when the platform is having tech issues during a session you are not notified and need to make split second decisions to troubleshoot on your own.

It offers one place to host market research and it has the ability to do so in many markets which is very convenient.

it is very easy to use, mostly these kind of tools needs you to go through documents to set it up but this is very intuitive . This is so well conceptualize that it fit to any kind of situation. you don't have to depend on third party to collect data and look for result, it right there

Though it is self explanatory, need little guidance for setting this up. it also does not fit in budget for professional support if you have small budget

being a business partner I have to do lot of research for what customer is asking for, this help me to get interact with consumer.

I've used recollective for several projects and I like the immediate to videos, the ability to click on any part of the transcript and have the video skip to that section but that's about all.

I find the platform confusing to navigate (finding the right project amongst many) and the automated transcription feature is useless as half of the words are wrong.

Conducting focus groups and one-on-one interviews. It allows for easy record and sharing of information between team members. We're able to have multiple projects centralized.

Have been doing research to get best tool in the market for user engagement. This is far better than other tools available in terms of data quality, engagement, result and cost effectiveness .

though it deliver fast result but sometime when many components get involve it take time to display everything at once. Also, have seen lagging in scaling.

working in software service area where we need to have real time feedback for customer facing app it is really helpful and correct the user experience.