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One of the best thing is it gives good user friendly dashboard, where anyone can understand how to haldle it, Its work management features are good for meeting important deadlines, and their customization feature suit for all business requirements I belive.
Well, my organization took care of the integrations and all, so I do not have idea about how the integrations work with different application so it would be great if they can provide a guide or knowlede sharing videos regarding these kind of topics.
Well, it collects the real time user data and offering good amout of features, and it allows us to immediately access and update information, resulting in faster reaction times and higher service quality.