Reachdesk Reviews

The options available for me to personalize a gift to a prospect and / or client

There is nothing that I dislike about Reachdesk

Reachdesk allows me to send personal gifts to prospects without being pushy. It allows me to send a little note as well. It is super easy and integrates with my CRM

Reachdesk is a great tool for gifting clients. Very easy to use and easy to track which gifts have been claimed or not! Message customization is a bonus and looks sleek. Love that a tool like this exists, to help further relationship-building with clients.

The tool is very user friendly and there is nothing to dislike!

Reachdesk helps me to build stronger relationships with my clients, allowing me to send tokens of appreciation. Very easy to use and was not a burden for me to do - loved checking in to see which clients were accepting gifts.

Rachdesk is highly User friendly and I can see if customers have opened or claimed the coffee card. We can use multiple number of times in a day and their Custmer Suport is great.

It improves attendence in demo meetings and helps to convert leads and generate more revenue.

Reach Desk could be more useful if they they provided some tips to write a great gift email. Some examples would be helpful.

Reach Desk gift cards help to make sure that there is 100% attendence during the demo meetings which increases productivity and helps to convert leads and generate revenue.

Reachdesk is helping us make our external and internal customers happy through gifting. The platform is easy to use and intuitive. Our account manager Aoife is an amazing person who is always happy to help and I am always looking forward to our catch ups.

The time it takes to create personalised swag If we choose to make it directly with the Reachdesk team.

Reachdesk is great for storing our items in their warehouses. They help us delivery new joiners' swag before they join our company, and we send gifts to our customers. It is easy enough to send stuff through Reachdesk with quick delivery.

Single platform enabling rewards to existing customers with thoughtful physical gifts alongside incentives for prospects.

Haven't really found any downsides in usage so far. Apart from working out gift value in local currencies instead of having a single master currency for admin side of things. But it's not a problem really.

Using as customer success for existing customers, re igniting prospects conversations and opening doors for new prospects.

Easy to use platform allows me to seemlessly delivery gifts to my customers. I use it multiple times a month. It saves me from having to think about what gifts I'd like to purchase and then have to go out and purchase these individually across various retailers.

No real dislikes. Perhaps would like to see them continue to grow their variety of different gifts and add more retailer gift cards.

Automation of gift-giving. It also avoids me having to ask my customers and prospects sensitive / private questions regarding their personal home addresses for gift delivery.

Now that we've been using Reachdesk for more than 1 year, we have plenty of gift options to pick from in both CA and US.

Gifts can be branded with our logo.

Directly integrated with our client and prospect contact details in Salesforce.

Good client support when we have issues.

It used to be the lack of gifting options in Canada but it has been resolved. Cannot think of anything I now dislike. Keep up the great work

One centralized marketplace with a wide choice of gifts to deliver to prospects and clients in an automated manner. Integrated with our CRM for ease of use.

Different touch point

Shows seriousness and investment

Ease of use platform

Wide variety of work appropriate gifts

Option to donate to charity

Mass upload functionality

Account Manager is great

Gifts often don't get redeemed, shared wallet

A way of engaging with prospects from a different angle

There is lots of different gifts available on thier market place, makes gifting really simple and streamlined

I wish there was more gifting options on your market place for places like South America and Canada.

I can send gifts to our clients at scale with the SFDC integration making it very easy

It's so intuitive, efficent and great choice of gifts

Would be nice to have more options for lower priced gifts

Great outreach to clients