RapidStart CRM Reviews

RapidStart CRM gave us an excellent foundation for our customized app. We are a Nonprofit and do not have the staff to build the entire CRM on our own. RapidStart has been a great way to kick-start the process for us without starting at ground zero.

Some customizations have been challenging to work with because there is no explanation of the setup of the app available to customers who are developing on top of RapidStart CRM

Without RapidStart CRM, my team would have had to develop our CRM from the ground up. As a Nonprofit, we do not have the funds for Dynamics 365 or the staff to create our own app independently.

Rapid Start CRM is an incredible product offering from Forceworks. It is built entirely on the Microsoft Dynamics environment and is ready to go "out of the box with all the CRM features a growing business requires.

You can set up Rapid Start CRM in a Microsoft environment and customize all sorts of functionality, including outlook integration, customer email and phone tracking, email templates, etc.

We found we could easily customize almost everything in Rapid Start CRM as it is standard-built on Microsoft. The dataverse tables all follow Microsoft, allowing us to extend functionality with Microsoft Graph API.

If you are looking to deploy a CRM solution and are a Microsoft customer, call or email Forceworks today.

If you find that you are outgrowing Rapid Start CRM or are worried about how you can evolve to Microsoft Dynamics Sales/Service, fear not; with Rapid Start CRM you are building your customer solutions on the same Microsoft Dynamics platform.

Think of Rapid Start as the perfect solution for building your Microsoft integrated business backend, with unlimited expansion and integration from Microsoft as you need it.

There are a few functions that are specific to Rapid Start that can cause minor issues when trying to implement complex customizations.

These are very unlikely to affect the vast majority of business customers. For example, we needed a more traditional relational database approach to linking family accounts and contacts. We also did not need the contact "prospect" architecture.

Also, we find the whole "user" and "teams" structure confusing.

Integrating your customer relationship management challenges, especially for sales and service, solves the challenge of integrating one easy-to-use solution.

Through straightforward software customization, we could extend customer service tasks specific to an educational institution, such as tracking student registration, attendance, and performance reporting.