Rallyware Reviews

Rallyware has been an absolute game-changer for our retail partners. Rallyware made it seamless to onboard, train, engage, and enable with daily to-do’s sales associates at scale—something that used to be a huge pain point for years. We chose the platform primarily because of the simplicity of the interface behind which were very robust performance enablement features. Besides that, the analytics are also super insightful, giving us a clear picture of engagement and impact of each and every program.

Honestly, the platform is incredibly powerful for our retail use case, but there’s a bit of a learning curve at first (took us about 2 weeks to get fully adapted). Also some reporting features could be more intuitive (nothing dealbreaking, just small annoyances).

We work with a lot of retail brands and retail store chains, and one of the biggest challenges they face is making sure their sales associates are set for success: they are properly trained, engaged, and aligned with company goals. With the Rallyware integrations we simply connected store associates performance data to their enablement expeiremnce in Rallyware with and thus saw a 26% increase in sales in the first half year among our retail partners. Rallyware has completely streamlined that process. It ensures that the right to-do activity, training or incentive is delivered at the right time, leading to more confident and productive sales teams.

Our experience with RallyWare has been exceptional. The app platform they have developed is truly an invaluable tool for our organization.

Ease of Use:

RallyWare's platform is incredibly user-friendly. The intuitive design and straightforward navigation have significantly enhanced our team's ability to access and utilize learning resources efficiently. This ease of use has fostered greater engagement and improved the overall learning experience.

The simplicity of the platform is the main attraction. Easily create brand channels, upload videos, utilise the onboard quiz maker to add questions. The customer support is fantastic with both the tech support and the account manager. Both are very easy to get in contact with and super responsive. The dedicated account manager will go above and beyond to ensure your brand sees success in the deployment of brand learning content as well as success in engagement with the content from retailers. Implementation and onboarding was a breeze as well.

I had a few tech issues with the platform during the first year which lasted a few days but this seems to have been resolved now and the platform is much more stable.

Rallyware are continually looking at enhancements for their platform and have launched some really great features this year that will make retailer learning a lot easier to manage from a brand perspective.

Rallyware’s personalized tasks, unified user experience, actionable data insights, and gamification features elevate field sales performance and enable better business building for distributed salesforcves. With solutions for learning and development, incentives management, customer acquisition and retention, communications, and the latest AI-enabled distributor co-pilot, Rallyware offers the most complete solution for direct selling organizations. Additionally, their customer support team operates as a true partner throughout the implementation process and beyond, so you continue to see amazing results and ROI using Rallyware.

In truth, there isn't much I would change about the Rallyware platform. With the latest additions of their CRM and AI Sales Coach, they are a complete sales emnablement platform.

The Rallyware platform has solutions to address sales training and compliance across regions/teams, enable field distributors for better customer acquisition and retention, and streamline communications between corporate teams and the sales forve. In addition, the platform keeps field reps engaged using gamification features like badges and leaderboards, which helps boost field retention. Overall, Rallyware increases sales performance, recruiting, and distributor business building.

THE PLATFORM: The Rallyware Performance Enablement Platform has definitely helped to bring our online educational platform into the 21st century. From the VERY MODERN and CONFIGURABLE INTERFACE, all the different PRACTICAL FEATURES that are available for us to utilize (e.g. creation of different communities to provide targeted education; a metrics dashboard for both us as the Admin users and for the uplines in the company to see how their downlines are doing; being mobile-first, even without the need for the app version; the ease of changing content because it is not html-based, etc.), as well as ease of integration with our systrems, my team is ECSTATIC that we decided to switch to this platform.

THE SERVICE: I cannot say enough GREAT THINGS about Rallyware's Customer Success, Tech and Implementation Team. They have been a joy to work with from Day 1. They are VERY COMPETENT, PROFESSIONAL, CUSTOMER-SERVICE-ORIENTED, ORGANIZED, RESPONSIVE, and everything else that we were hoping for and more in a vendor! The team members that were assigned to work with us are from all over the world (Argentina, US, London, Poland, Ukraine, etc.) and they are all very competent and always have our success in mind. They are definitely experts in the world of Direct Sales and they always give us great advise to help make our content more engaging and effective for our customers. And we love that they always help us find solutions to fit our needs - They never say "No"... It's always, "Let us find out how we can make that work."

Rallyware has a great support team for all of our markets. They are constantly collecting needs from the markets and helping them customize the platform to meet specific needs.

I believe with the existing data, RW could leverage more AI to bring faster solutions. Although there are analytics dashboards, AI could benefit user experience.

Customization and Communication. RW helps our markets deliver the right content to the right people through community segmentation. In addition, through the communication module, it's easier for the corporate teams to communicate with the salesforce.

Rallyware team is doing great assistance on the learning center matters and also willing proactively provide instructions on the features that I was obviously not so familiar with.

1. The language setting is not that stable. Sometimes we can see some paragraphs showing in English while the setting is Chinese; however, sometimes the showing of the language is totally normal.

2. Just came back from the About You page. Please kindly note that Taiwan is an independent democratic country, not governed by People's Republic of China in any way and definitely not a province of China. It is really unacceptable and offensive to have us chose "Taiwan, Province of China" in the filter.

Rallyware has helped our team to onboard in an easy and intuitive way. Their digital library is beautiful and easy to use. Their badge program is exactly what we were looking for.

Honestly, there isn't much we don't like about Rallyware. All the things we need are there and the stuff on our wishlist are things they are looking into implementing in the future.

We can't train our field every time someone new joins. Rallyware has created an easy to use tool to help our people get started on the right foot and keep them engaged.

Comprehensive software for learning management & performance enablement . it understands every need of direct selling entity. Features like leaders board, personalized learning path for users are very useful .

LEARNING VIDEOS CAN BE DOWNLOADED BY USERS . AS PER MY SUGGESTION , WE SHOULD RESTRICT USERS TO DOWNLOAD THE VIDEOS

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Rallyware is a platform completely designed to create a great experience for the user. We launched this platform to the Tupperware Brazil sales force, which was made of more than 300 thousand people, and we are only receiving positive feedback. They are saying how pleasure is to use it, that the platform is addictive because they start consuming the content and can't stop.

Other positive points are that the platform gives to us a lot of possibilities to create different training journeys, we have gamification that allows us to recognize the people, and we have excellent support from them: since to create the programs and integrate the platform into our system, to accompany us weekly and help us with any request. I recommend it to any company that needs to train your people.

They are always improving the platform, so many of the things we signalized to them, they already developed. For now, there are a few functionalities in the platform that could be improved: the possibility to segment the courses into categories on the home page, because when we start having many courses, it can be a little confusing. The function of "next contents" could be only for the same course, because it suggests contents from other courses without explaining that, so it is a little confusing to the user. The possibility of evolving the discussions section to be even more like social media, and the possibility of sharing the badges earned on real social media to attract more people to the platform.

They are always creating more possibilities to personalize the platform with new widgets and allow us to create different experiences according to the user profile. Now they are also evaluating the reports that the users who have a position as leaders can export directly from the platform.