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Rakuten SixthSense Observability Reviews

User Rating

4.7/5 (Based on 22 Ratings)

Rating Distribution

  • Excellent

    77.3%
  • Very Good

    18.2%
  • Average

    4.5%
  • Poor

    0%
  • Terrible

    0%

Do You Use Rakuten SixthSense Observability?

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Reviews
MB

Mahamad B

February 1, 2024 Source: G2.com
"Friend"
What do you like best about Rakuten SixthSense Observability?

All-in-one software intelligence, application performance Monitoring, and DB Monitoring

What do you dislike about Rakuten SixthSense Observability?

Nothing . Product is good for APM,All-in-one software intelligenc

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

Application sslowness performance and Database issues which we are unable sole, Sixthsense helped to solve the problem

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AU

Anonymous User

August 17, 2023 Source: G2.com
"Good single-stop observability tool."
What do you like best about Rakuten SixthSense Observability?

Their customer support team is really amazing. The customer success manager is very friendly & easily reachable unlike others. The tool is very light in weight. the level of tracing they do for all logs, traces, metrics is very good, helps in quick troubleshooting.

What do you dislike about Rakuten SixthSense Observability?

Downtime of the app, proper prior notice should be given. I see improvement now, but still. This needs to be taken care of, on priority.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

I have been seeing consistent reduction in my apps MTTD & MTTR along with improved application's performance.

Team's productivity has also increased. I like their Infra monitoring the best.

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AU

Anonymous User

August 17, 2023 Source: G2.com
"Excellent App Monitoring Tool"
What do you like best about Rakuten SixthSense Observability?

Database monitoring is what I have used extensively & I am really happy with the tool & the customer support service as well. They are super quick & efficient in the work.

What do you dislike about Rakuten SixthSense Observability?

Allerting Management needs to really improved for future requirements.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

Real-time detection of errors & their resolution. Enhanced app performance over time. Really amazing tool.

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AU

Anonymous User

August 9, 2023 Source: G2.com
"Feedback for using Rakuten SixthSense."
What do you like best about Rakuten SixthSense Observability?

I can see my entire application's performance health, all-in-one place. Saves a lot of time & is super efficient to use.

What do you dislike about Rakuten SixthSense Observability?

There is not much that I dislike about this application performance monitoring tool.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

Using Rakuten SixthSense is helping my organization in multiple ways. Their user-friendly dashboard experience is too good. Massive reduction is MTTD & MTTR for our app. Very helpful for the engineering teams as well. The productivity & efficiency of the team members have increased after we have deployed Rakuten SixthSense.

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AU

Anonymous User

August 9, 2023 Source: G2.com
"Powerful application monitoring tool."
What do you like best about Rakuten SixthSense Observability?

Super-quick loading of the tool, easily understandable UI. Also, I love the support team & their dedication towards their work. Really passionate people.

What do you dislike about Rakuten SixthSense Observability?

Needs improvement on the outages. Although not much is there but still.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

For my team, it effectively helps us to see how the application is performing, especially Kubernetes applications, in a very useful manner. Their Infra monitoring is also good.

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AU

Anonymous User

August 9, 2023 Source: G2.com
"Good Comprehensive Dashboard!"
What do you like best about Rakuten SixthSense Observability?

Very light weight application monitoring tool, user friendlly, pricing is affordable.

What do you dislike about Rakuten SixthSense Observability?

To reduce the dependencies involved in deployment of agents, they should come up with more agent-less installations for more tech stacks. A lot of time is wasted of both party teams.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

My application's user experience has improved extensively. My team is quite happy with the product as well as myself.

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AU

Anonymous User

August 8, 2023 Source: G2.com
"A must have monitoring tool."
What do you like best about Rakuten SixthSense Observability?

A single platform observability for your entire software stack right from infrastructure to applications to user experience, all in one single place. This helps in quick solving of errors & avoids outages from happening.

What do you dislike about Rakuten SixthSense Observability?

Sometimes incomplete information from slow query databases makes it difficult to identify the real issues. Needs to improve here. Otherwise I like the tool personally to use, because of its user-friendly interface.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

Rakuten SixthSense has helped our team in reducing app failures which used to happen a lot before we started using SixthSense. It helps in finding the root cause very quickly as compared to other tools in the market.

This has helped our team to know more about the application's base behavior & working accordingly with it.

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AU

Anonymous User

August 8, 2023 Source: G2.com
"Rakuten SixthSense- Best Observability Tool"
What do you like best about Rakuten SixthSense Observability?

Easy integration with the apps, user-friendly tool, comprehensive dashboard experience. Infrastructure & browser monitoring is very easy to use.

What do you dislike about Rakuten SixthSense Observability?

Alerting can be improved I would suggest.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

In reducing application downtime & its related issues, enhancing user experience, detecting realtime app errors

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SV

Subbiah V

August 3, 2023 Source: G2.com
"It is one of the best monitoring tool"
What do you like best about Rakuten SixthSense Observability?

It is very user friendly, and it is light wight application.

What do you dislike about Rakuten SixthSense Observability?

Agent less method of communication will be added advantage

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

It has enough details to under stand what service was consumin more CPU or RAM

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AU

Anonymous User

August 13, 2023 Source: G2.com
"Affordable Price observability tool"
What do you like best about Rakuten SixthSense Observability?

The pricing model of Rakuten SixthSense is really reasonable & affordable. All the features, capabilities are available at a good price in the tool. The support team is also very appraochable & available 24 X 7 for any queries or doubts.

What do you dislike about Rakuten SixthSense Observability?

Not as of any dislikes now. But I'll surely put them across the team whenever I come across any for the betterment of the tool.

What problems is Rakuten SixthSense Observability solving and how is that benefiting you?

Using Rakuten SixthSense for all my observability needs,it is really helping me & my team in solving the challenges of managing, handling & analyzing loads of log & metrices data. The app performance has increased, fater & quicker issue resolution & better team productivity is seen.

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