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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
A feature-loaded Survey Tool for Robust Analytics
68.2%
24.8%
3.2%
1.6%
2.2%
Ease of Use, Customer Support, Variety of Question Types, Robust Reporting & Analytics
Limited Customization Options, Occasional Technical Issues, Limited Features in Free Version, Confusing Navigation for Advanced Features
QuestionPro garners praise for its user-friendly interface and comprehensive features that empower users to create sophisticated surveys and gather valuable insights. Users commend its intuitive drag-and-drop functionality, wide range of question types, and customization options. The platform's reporting capabilities are highly regarded for their detailed analytics and actionable insights. Additionally, QuestionPro's customer support is lauded for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in certain advanced features.
AI-Generated from the text of User Reviews
Easy to use to structure clear and effective surveys. Enables us to gather important feedback from our service user population throughout the year. Simple to get results and reporting out in key formats (incl. ppt, excel, pdf) . Love the "word cloud" output too.
Nothing to dislike and no functionality that I feel is missing for the needs of a business of our size and complexity.
Helps us to obtain feedback on the services and events that we provide as a charity in a timely and inexpensive way. Enables swift reporting without needing much admin time to handle data and design reports.
allows to organize your information so easy
worked very well for me, I didnt find anything to improve
it allows you to organize your questions and give you ideas to set the possible answers
QuestionPro is quick to learn and easily used to create surveys and polls. It enables logic and branching to be built into questions to collect richer data. Data can be collated and downloaded quickly, then shared in a well-formatted PDF report.
The Data Export functions enable results to be downloaded as a PDF report (which works well and looks great) or an Excel or Word report (which do not appear to capture all of the downloadable data and also don’t look as polished as the PDF reports).
As a membership-based professional association, we are grateful that QuestionPro offers a free subscription for non-profit organisations like ours. This subscription allows us to capture valuable insights from our members regularly.
It is easy to set up and use, well explained. The reports come in different format which is perfect for different uses.
Not figured out yet. Curious about multi-language use, but do not worry.
We do projects in a rural area and need to figure out about citizens action level and other issues to people's daily life. Question Pro helps us to implement this. in a easy handled way.
It's easy to use and has many useful options in the questionnaire making process.
It's not available in Hungarian language, but that's the only thing that is missing from it. Everything else is great.
It makes the registering of the people much less complicated.
Extremely easy to use. Love the interface. Great reporting features. Love all of the options.
There are really no downsides. Have never had issues.
We use QuestionPro for all of our surveys, both internal and external. It makes it very easy to get information.
It is very easy to use, though it has many many features.
There are no cons. It is simply to best.
I recommend to use this platform.
People have easy to use this tool. With help of Question Pro we got data to develop our ngo.
QuestionPro is easy to use, both in the creation of surveys and in analysis. None better. Their chat box quickly helps you get the answers you need to publish your suveys!!
Searching for "how-to" examples is a little cumbersome.
The best survey tool for non-profits!
Being able to analyze customer data and show them the results of their actions with recommended courses of action. Customers will then be able to more effeciently and effectively help their customers succeed.
QuestionPro has many possibilities to collect and visualize data, and unexpectedly has also been a helpful tool for online training. It functions very well for implementing an online poll.
While there are many options available, it certainly needs more time to find out all possibilities, testing and a lot of practice, but since now, I have not seen anything to dislike :)
Easy to use, perfect possibilities to visualize results. A great and generous partner for NGO-s.
We collect feedback from our clients (NGO-s with different profiles). It is crucial to know how well our services meet their needs and what kind of support and services they need in the future. We are designing a satisfaction survey for NGO members.
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We use QuestionPro to gain valuable feedback on our volunteers' experience. We appreciate that there is no charge for nonprofit organizations and that the product easy to use.
We have not used all of the functionality - just one survey and analytics. This meets the needs of our non-profit
QuestionPro allows us to survey volunteers.