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Qualtrics Core XM Reviews

User Rating

4.5/5 (Based on 412 Ratings)

Rating Distribution

  • Excellent

    62.9%
  • Very Good

    29.6%
  • Average

    6.8%
  • Poor

    0.5%
  • Terrible

    0.2%

User Sentiments

Ease of use, Robust Survey Features, Helpful Customer Support, Comprehensive Reporting and Analytics

Limited Customization Options, Complex Advanced Features, Occasional Software Bugs, Limited Third-Party Integrations

Do You Use Qualtrics Core XM?

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Review Summary

Users appreciate Qualtrics' comprehensive set of features that empower them to create engaging surveys, collect valuable feedback, and analyze data effectively. They also value the user-friendly interface, customizable templates, and robust reporting capabilities. However, some users have expressed concerns regarding the complexity of the platform, with a learning curve for new users. Additionally, a few reviewers have mentioned occasional technical glitches and limited flexibility in customization options. Overall, Qualtrics receives positive feedback for its powerful features, ease of use, and insightful analytics, while some users suggest improvements in user-friendliness and customization capabilities.

Pros

  • Userfriendly interface, simple to navigate and create surveys.
  • Powerful data analysis capabilities, insights from customer feedback.
  • Easily customizable templates and reports, tailor surveys to specific needs.

Cons

  • Limited free features, additional functionality requires a subscription.
  • Some users report occasional technical issues.
  • Indepth analytics may require a learning curve for some users.

AI-Generated from the text of User Reviews

Reviews
QC

Quennel C

November 13, 2023 Source: G2.com
"I like how easy the setup is"
What do you like best about Qualtrics CoreXM?

I love the variety of question and answer styles when creating a survey. Qualtrics CoreXM is a good tool for creating business post and banners.

What do you dislike about Qualtrics CoreXM?

I would like it to be easier to customize the appearence of the from. and I find that the survey setup can sometimes be a bit complicated.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

The design is nice, readable and clear. It also offers me the benefits of collecting everyone's thoughts in a controlled and private way. Our effort in thinking about how to present a question is made easier with this tool.

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FM

Fred M

September 30, 2023 Source: G2.com
"The system is easy to use, navigate and stable from a technical perspective"
What do you like best about Qualtrics CoreXM?

What I like most about the tool is the Synchronization in the offline application. and I also like how I can create conditions in it and make it very specific to my use case, besides being very easy, it allows you to be creative.

What do you dislike about Qualtrics CoreXM?

I think that some of the new functions have not yet reached all styles, but perhaps it would improve a lot by allowing more design options.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

This tool gives me the ability to customize all the questions and answer choice options, and offers me a variety of survey options, plus the design of the platform looks great and there are many different options for creating forms.

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MM

Matheus M

September 28, 2023 Source: G2.com
"Qualtrics simply has the best in management"
What do you like best about Qualtrics CoreXM?

I like Qualtrics because it not only collects data, but also allows us to easily create detailed reports, which we can also export and share with other team members or clients via a link.

What do you dislike about Qualtrics CoreXM?

The truth is that there is nothing that I don't like, nor have I had any type of inconvenience or problem using this program. Likewise, you can be sure to choose qualtrics, their customer service is excellent: always able to solve things quite quickly.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

We leverage the Qualtrics research platform to drive decisions that are key to the overall direction of our organization. It also allows us to evaluate the needs and well-being of each of our clients.

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MF

Marcelo F

September 25, 2023 Source: G2.com
"The user interface of this tool is very easy to use"
What do you like best about Qualtrics CoreXM?

I love the ease of setting up a survey. and I appreciate survey logic that can be easily implemented in any survey. I also provide very powerful analysis tools. It is definitely a good tool, with many options to choose from.

What do you dislike about Qualtrics CoreXM?

I think that the functions are many, but sometimes it is difficult to find them. and There could be more templates for the free version. Also I think there are some features that could be updated.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

I like its click and point nature. and allows me Easy distribution to participants and creation of surveys. The user interface is excellent and intuitive to use. and it is definitely helping me create more effective surveys.

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FG

Fernanda G

September 23, 2023 Source: G2.com
"See the power of Qualtrics with in-depth data analysis"
What do you like best about Qualtrics CoreXM?

I like the Qualtrics menu for creating surveys, because of its number of options, it is very easy to use and the variety of question types it has gives us the possibility of developing the surveys exactly as we want.

What do you dislike about Qualtrics CoreXM?

The truth is that most of my coworkers have found it easy to use, we love that we can adapt it to our various needs and we have not had any problems either. Therefore, I must say that there is nothing I don't like about Qualtrics Core.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

We mainly use it to gauge market response to our products, new features, and all sorts of things. Additionally, Qualtrics helps us make our surveys mobile-friendly without any additional design input.

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EF

Elizabeth F

September 21, 2023 Source: G2.com
"The interface for people completing the survey is clean"
What do you like best about Qualtrics CoreXM?

The advanced logic and scoring of this tool are very useful, it also allows us to quickly obtain the information we need and the interface is easy to understand, so you will have your survey ready in no time.

What do you dislike about Qualtrics CoreXM?

I think the small business pricing would be nice and it would be great to have a long list of items or a wish list, but other than that the platform is really good and well made.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

4-The best part of this application is that it is easy to understand and simple to manage surveys. and it has solved many things, especially employee management. In addition to all this, it offers integrated control panels, automated reports, a variety of templates and survey designs.

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LD

Luzia D

September 18, 2023 Source: G2.com
"Qualtrics CoreXM offers me an easy-to-use interface and dedicated survey templates"
What do you like best about Qualtrics CoreXM?

Qualtrics is a great platform for collecting data by using questionnaires from a large audience. I had fun taking a survey and analyzing the results. and It's very nice to be able to send an easy-to-use survey so that anyone in my organization.

What do you dislike about Qualtrics CoreXM?

There are occasionally issues with people submitting links to scam sites, and the interface needs more work to be done to make it interactive. I would also like there to be more graphic options so that the forms would look better.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

Definitely The benefits are that it requires no training and saves time. It also allows me to collect information quickly and completely. and Data collection has allowed us to benefit from long-term analysis.

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FS

Fabio S

September 13, 2023 Source: G2.com
"Qualtrics CoreXM has the flexibility to multitask within an Enterprise"
What do you like best about Qualtrics CoreXM?

Qualtrics CoreXM can adapt to most types of companies, it is a must-have monitoring tool. Everything about this software makes it easy and efficient to use, it also helps me with Reporting, analysis and confidentiality functions.

What do you dislike about Qualtrics CoreXM?

It can be a little annoying and also a little confusing as to how to manage all the different surveys. Plus its limited integrations available with very few interactive features makes it a bit difficult to use.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

Qualtrics CoreXM is easy to use and easy to forward as a link via email to our customers. in addition to supporting the comments of our partners and clients. and provides a lightweight interface that makes every user feel comfortable thanks to its clean interface.

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SG

Shivam G

August 23, 2023 Source: G2.com
"Versatile and extremely Potent Tool for Surveys and Data Collection"
What do you like best about Qualtrics CoreXM?

A great overall experience of collecting data (surveys and interviews) and then the number of options it gives to the user to analyze the data it has collected from the clients or employees or stakeholders.

The level of automation that you get in terms of scheduling the surveys or interviews. The types of questions you can ask or record in the system also give a lot of power to the users to extract meaningful insights.

What do you dislike about Qualtrics CoreXM?

Sometimes the stakeholders or clients have reported the issues of time out while they were filling in the responses to the requested surveys.

I think options for data visualization can be further improved with the tool.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

Spotting the gaps between the expectations and perceptions of the customers towards the service quality. Followed by Optimization of Service Quality and developing business strategy

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CB

Curtis B

August 23, 2023 Source: G2.com
"Qualtrics: Lots of features for anything you can think of in one place"
What do you like best about Qualtrics CoreXM?

I like Qualtrics for its ease of use and friendly user interface. It has many valuable features to create surveys with great ease, such as creating questions with multiple field types. It allows you to invite other members, share surveys, collect responses and analyze the data.

What do you dislike about Qualtrics CoreXM?

I must say that there is nothing that I dislike about this tool, it integrates well with my brand and I have never had any inconvenience or problem. It has been the best tool for getting feedback from clients or internal employees that I have used.

What problems is Qualtrics CoreXM solving and how is that benefiting you?

Thanks to Qualtrics we can now edit our surveys to carry out and customize them according to our needs. Also, it helps me to get a good understanding of the different aspects of a particular product by allowing me to collect feedback on the website.

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