Qminder Reviews

i like how Qminder is very orginzed when it comes to customers

i wish thier was a way to custoizmed our profile with more colors

making sure line for customer is orzinzed

I really like how it texts students when they have been called to our front counter and the ease in which we can update the message that gets sent to students.

I am not sure if this is a qminder thing, but when our staff has tried to call students to our front counter it will make them have to input the students ID # even though the student has already done it.

It has helped in running data analysis if needed on a particualr day or week to see how many students we served.

I like that we can sign customers in via a tablet or directly from the computer when they visit our office.

There are no dislikes to Qminder, I love this product!

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The product is having a good structure of seing data. Also, the software is very good when tracking history of services provided to customers.

I do not see anything wrong with Qminder.

I do not have any recommendations.

The product is helping me by providing me a good queue management tool on a daily basis. Providing a simplified way to analyze data, helping to keep track of customers even after months/years from the original date of login. Accurate, always provide the automatic messages to our customers just in time.

The user interface and experience (ease of use), eease of deployment, and it had all the features needed.

Not applicable.......................................

Qminder primarily addresses challenges related to managing customer queues and improving the overall customer service experience.

It displays the students in an orderly fashion and has a section for your own visitors to avoid confusion

sometimes you can accident remove a persons name if you double click to fast

Being able to attending to individual based on arrival qminder allows for that in an orderly fashion

An easy to use and efficient queuing system.

Haven't had any issues yet, it has overall been a great sevice.

Time efficiency.

Users commonly appreciate Qminder for its user-friendly interface, efficient queue management, and improved customer service.

some users have mentioned limitations in customization options as a potential downside to Qminder

Qminder addresses issues related to queue management, reducing customer wait times, and enhancing overall service efficiency. This benefits businesses by improving customer satisfaction, streamlining operations, and providing valuable insights into customer flow and service trends.

It gives me the details of the KPIs I report on every week. It gives me accurate view of clients waiting and those being assisted. I have access to categories my LOBs making reporting and performance measuring very easy.

I will report as it come. I currently do not have any issue

Qminder has really helped me to manage my walkins without being with my team on the ground.

Reporting, performance measuring, checking performance real-time even in remote, categoring my LOBs. These and more have become very easy doing with the help of Qminder.

Upsides are it can handle many users and the UI is comprehensive. Always reliable and easy to understand.

Nothing to dislike, really effective and comprehensive

We are a very busy team and Qminder takes care of all of our queing issues for us so we have time to concentrate on other work