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PushEngage Reviews

User Rating

4.8/5 (Based on 87 Ratings)

Rating Distribution

  • Excellent

    87.4%
  • Very Good

    9.2%
  • Average

    2.3%
  • Poor

    0%
  • Terrible

    1.1%

User Sentiments

Excellent Customer Support, Ease of Use, Effective Push Notifications, Comprehensive Features

Mobile Platform Functionality, Complex Integration, Limited Segmentation, Unclear Pricing

Do You Use PushEngage?

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Review Summary

Reviewers commend PushEngage for its user-friendly interface, ease of setup, and effective segmentation and targeting capabilities. They appreciate the platform's ability to deliver personalized messages to specific customer segments, leading to improved engagement and conversion rates. Additionally, reviewers praise the platform's detailed analytics and reporting features, which provide valuable insights into campaign performance and user behavior. However, some reviewers express concerns regarding the platform's pricing structure and the occasional technical glitches encountered.

Pros

  • Streamlined user interface and userfriendly dashboard for easy campaign management.
  • Comprehensive analytics and reporting capabilities to track campaign performance and optimize engagement.

Cons

  • Limited customization options for notifications and lack of advanced segmentation features.
  • Some users reported occasional deliverability issues and difficulty in integrating with certain platforms.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

November 14, 2023 Source: G2.com
"Outstanding Customer Service!"
What do you like best about PushEngage?

Loved the customer service! The entire team worked very hard to make sure that the product met our needs. Our church uses it all of the time!

What do you dislike about PushEngage?

Had trouble getting the Service Worker file to work at the beginning. After that, everything ran very smoothly!

What problems is PushEngage solving and how is that benefiting you?

We needed a way to notify those who attend our church about upcoming church events. We needed a centralized way to do this and came across PushEngage. It gave us just that.

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BC

Babita C

June 11, 2023 Source: G2.com
"A Great Choice for Web Notifications"
What do you like best about PushEngage?

I love using PushEngage. Their personalized web notifications are fantastic. The automatic segmentation features help me target the right audience and the auto-responders make it easy to send notifications at the perfect time. Plus the support for multiple browsers is very impressive. Highly satisfied with PushEngage!!

What do you dislike about PushEngage?

I have been using PushEngage for so many years and I have no complaints. The platform offers a wide range of features that have greatly benefited everyone. Overall Great experience with PushEngage.

What problems is PushEngage solving and how is that benefiting you?

PushEngage helps me to effectively communicate with my right audience and drive desired actions. This has been beneficial to me by enabling me to deliver targeted and timely notifications, resulting in higher customer engagement and improved overall business performance.

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AU

Anonymous User

July 3, 2022 Source: G2.com
"Easy to use and great tool for customer communications"
What do you like best about PushEngage?

PushEngage helps us to keep in touch with our customers consistently. Our audience loves quick reminders and updates. We love the ease of creating notifications.

What do you dislike about PushEngage?

I've been using the service for years and don't have one complaint!

Recommendations to others considering PushEngage:

If you want a fast, reliable service that will allow you to send push notifications with no fuss, don't look any further. PushEngage is the best!

What problems is PushEngage solving and how is that benefiting you?

We announce new content on our membership site, send reminders about live events and occasional thank you's to our community

Read more
UD

Uģis D

April 12, 2021 Source: G2.com
"Great tool and very helpful and understanding support"
What do you like best about PushEngage?

PushEngage is a great tool that enables efficient communication with customers and supports marketing activities and campaigns. Also, the support is quite helpful and ready to work on any solution needed, with a quick response time.

What do you dislike about PushEngage?

There is nothing to mention that I would dislike during the engagement with PushEngage.

What problems is PushEngage solving and how is that benefiting you?

Being able to send out Push Notifications to support marketing campaigns and staying in touch with customers.

Read more
AK

Ankit Koushik

March 13, 2021 Source: Financesonline.com
A Great Product with Excellent support
PROS: The best is Drip campaigns and segmentation as it helps us to reach the customer with their exact need.
Read more
PA

Pawel A

December 7, 2020 Source: G2.com
"FXMAG INWESTOR"
What do you like best about PushEngage?

contact with technical support. They're brilliant!

What do you dislike about PushEngage?

nothing. Everything is working very good. I like cooperation with PushEngage

What problems is PushEngage solving and how is that benefiting you?

contacting with current subs

Read more
KM

Kevin M

September 6, 2020 Source: G2.com
"Excellent software! Superb Customer Support!!"
What do you like best about PushEngage?

Lots of great features, their team has really thought ahead on everything we were looking for, couldn't be happier!!

What do you dislike about PushEngage?

Honestly nothing at this point. We're still working on setting up all of the notifications but thus far there hasn't been one issue come up that we couldn't get a quick reply out of their customer service people on.

Recommendations to others considering PushEngage:

Obviously you need to check options but if PushEngage will work for you, you won't be disappointed!!

What problems is PushEngage solving and how is that benefiting you?

We were looking for an edge over other job boards. We know we have the freshest jobs but with the attribute features offered by PushEngage, and their ease of installation, it's exactly what we wanted.

Read more
JC

Justin C

August 5, 2020 Source: G2.com
"Great Solution, and a Great Company"
What do you like best about PushEngage?

PushEngage provides a no-headache, straightforward solution for engaging your website visitors with web push messages. There are a good variety of options available, so you can customize how your messages are presented, utilizing the latest of what the major browsers allow. The cost is reasonable, the analytics are what you would want to see, and they're always making improvements to the interface and product.

The staff is extremely helpful also. Always quick to help when I have questions, and even reaching out to see if they can help find new ways to improve how I'm using the tool.

Overall it has been a great experience, and I would definitely recommend the product to anyone with a medium to large volume of site visitors.

What do you dislike about PushEngage?

Drip messaging capabilities only offered in the more expensive plans.

What problems is PushEngage solving and how is that benefiting you?

We wanted a web push messaging campaign that was essentially set-up-and-forget. And we were able to do just that.

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AU

Anonymous User

July 13, 2020 Source: G2.com
"정직과 신뢰가 있는곳 마케팅에 많은 도움이 됩니다."
What do you like best about PushEngage?

실시간 또는 예약 보내기 기능이 맘에 듭니다. 효과는 더욱 좋습니다. 구독자에게 맘 껏 보낼 수 있는 기능이 좋습니다.

결제를 해도 알아서 차감 되고 신뢰와 정직한 것이 감사합니다.

What do you dislike about PushEngage?

아직은 단점을 찾지 못했습니다. 다만 전날 보낸 내용을 다음날 일괄 복사해서 보내는 기능이 있으면 좋겠습니다. 사용하는데 아무런 불편이 없습니다.

Recommendations to others considering PushEngage:

정직 신뢰 빠른 친절상담

What problems is PushEngage solving and how is that benefiting you?

구독자를 통해서 사이트의 알림을 보낼 수 있어서 개인적으로 큰 도움이 됩니다.

Read more
AS

Ajmer S

July 7, 2020 Source: G2.com
"PushEngage is much better than other plugins"
What do you like best about PushEngage?

I like their extra features like the delay of optins, customization of buttons etc. Especially when it comes to website page speed. Customer support is awesome.

What do you dislike about PushEngage?

Their ease of use. But you can set up easily with the help of their customer support.

What problems is PushEngage solving and how is that benefiting you?

I am looking for an alternative to onesignal which doesn't impact my website speed much. And then I found PushEngage.

Read more

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