PureVPN Reviews

User Rating

4.7/5 (Based on 14,375 Ratings)

Rating Distribution

Excellent
84.8%
Very Good
9.5%
Average
1.5%
Poor
0.8%
Terrible
3.4%

User Sentiments

Fast Connection Speeds, Responsive Customer Support, Wide Server Selection, Reliable Connections

Frequent Disconnections, Slow Speeds, Streaming Service Incompatibilities, Dedicated IP Connection Issues

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Review Summary

PureVPN is a popular VPN service with a generally positive user feedback. Reviewers appreciate its fast speeds, robust security features, and user-friendly interface. It's also praised for its strong customer support and no-logs policy. However, some users have experienced issues with connectivity, limited server locations, and occasional technical glitches. Overall, PureVPN is a solid choice for users seeking a reliable and secure VPN service.

Pros

Strong security features, including AES256 encryption and DNS leak protection.
Userfriendly interface and easy setup process.
Wide server network with servers in over 140 countries.
Nologs policy protects user privacy.

Cons

Speeds can be inconsistent, especially on longdistance connections.
Some users have reported connection issues and reliability problems.
Customer support may not be as responsive as desired by some users.

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Reviews

yangkexia

November 6, 2024 Source: Trustpilot.com

Professional

Professional, patient, able to solve problems. Great.

Matt

November 6, 2024 Source: Trustpilot.com

Quick fix

My issue was solved very quickly. Thx.

Sepp

November 5, 2024 Source: Trustpilot.com

Outstanding Support Team and great VPN service

I had an great experience with PureVPN's support team. They resolved my issue within minutes with great professionalism and efficiency. It's rare to encounter such a dedicated and skilled support team in today's digital services landscape. I highly recommend PureVPN for not only their reliable VPN services but also their top-notch customer support. Thank you, PureVPN!

Ian Palmer

November 5, 2024 Source: Trustpilot.com

Pure VPN's customer service and…

Pure VPN's customer service and technical support is exceptional. Should you want to configure their service for less common hardware or specialist use, they are quick to respond in providing a solution. Should you have any difficulty, they provide very responsive support by email, chat and remote connection if necessary. I have no hesitation in recommending PureVPN as a provider.

ww

November 5, 2024 Source: Trustpilot.com

I would like to thank the support team

I would like to thank the support team, especially Mr. Saad, for communicating with me until I was able to solve the problem and the program worked well. Thank you for their patience and good manners.