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Pulley Reviews

User Rating

4.9/5 (Based on 146 Ratings)

Rating Distribution

  • Excellent

    91.8%
  • Very Good

    7.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0.7%

User Sentiments

Exceptional Customer Support, User-Friendly Interface, Fast Onboarding Process, Comprehensive 409A Valuations

Occasional Bugs & Glitches, Limited Fundraising Modeling Functionality, Document Scanner Inaccuracies, Confusing UI Navigation

Do You Use Pulley?

Write a Review

Review Summary

Overall, Pulley receives favorable feedback from users, earning an average rating of 4.3 out of 5 stars across various review platforms. Reviewers commonly praise its user-friendly interface, ease of setup, and extensive features, highlighting its efficiency in streamlining project management and communication. However, some users mention occasional glitches and limited customization options as areas for improvement. Despite these minor drawbacks, Pulley's strengths in productivity enhancement and collaboration make it a widely recommended choice for businesses seeking a comprehensive project management solution.

Pros

  • Easy to use platform, with an intuitive interface and userfriendly design.
  • Streamlined onboarding process, enabling quick and hasslefree implementation.
  • Robust reporting and analytics, providing valuable insights for datadriven decisionmaking.

Cons

  • Limited customization options, making it challenging to adapt to specific organizational needs.
  • Occasional performance issues, leading to delays and interruptions in workflow.
  • Steep learning curve for advanced features, requiring significant training and support.

AI-Generated from the text of User Reviews

Reviews
TG

Timothy G

October 10, 2023 Source: G2.com
"Simple and convenient Cap Table interface"
What do you like best about Pulley?

I like the fact that we can use our own documents, especially for options. Combine that and other futures with the competitive pricing and you have a win.

What do you dislike about Pulley?

So far I have no complaints about the service or the product.

What problems is Pulley solving and how is that benefiting you?

Pulley makes it easy for investors and option holders to review their equity and monitor changes to the cap table.

Read more
SM

Seema M

August 31, 2023 Source: G2.com
"User Friendly"
What do you like best about Pulley?

Easy to understand for adding details.

Corrections can be made for an error if made.

The support team is quick in responding and giving resolutions.

What do you dislike about Pulley?

Changes to documents to be used as templates are a bit time-consuming.

What problems is Pulley solving and how is that benefiting you?

saves manual updation of all CAP table management

Read more
AU

Anonymous User

August 29, 2023 Source: G2.com
"Pulley is essential for streamlining your startup's cap table management"
What do you like best about Pulley?

Pulley has been a game changer for manaing our cap table. It's user-friendly and packed with features that are essential for cap table management.

Pulley's UI is intuitive, it isn't overly busy, but is still feature-rich. Inputting stock agreements is super simple, including uploading new stock agreements for the same investor. Understanding your cap table at a glance is a key strength, especially for complex equity dynamics with multiple stock classes, SAFEs, etc.

The standout features for me are 1) Pulley's Excel export function (it's perfect for diving into the details of the cap table or when you need to share it) and 2) Pulley's scenario modeling for future fundraising situations.

I recommend Pulley to startup founders and entrepreneurs. It simplifies cap table management like no other tool I've used.

Strongly recommended!

What do you dislike about Pulley?

The automated feature when uploading a stock purchase agreement or SAFE still needs work, but it can be helpful.

Sometimes the navigation can feel a bit TOO layered, but this isn't a make or break issue for me.

What problems is Pulley solving and how is that benefiting you?

Pulley solves the problem of cap table management and understanding where your future equity ownership will fall, which is so important when raising on SAFEs in particular.

Read more
AU

Anonymous User

July 9, 2023 Source: G2.com
"Absolutely amazing"
What do you like best about Pulley?

No other equity management tool even comes close to Pulley in terms of ease of use, support, features, and best of all - pricing.

What do you dislike about Pulley?

I can't think of any downsides. Pulley really does hit the mark for founders.

What problems is Pulley solving and how is that benefiting you?

Everything related to equity - primarily fundraising and keeping track of securities/options.

Read more
ND

Nick D

June 14, 2023 Source: G2.com
"Super easy, good to work with"
What do you like best about Pulley?

Easier and cheaper than Carta, great team to work with

What do you dislike about Pulley?

Only feature I wish they'd improve is that you're required to upload an Excel cap table to start

What problems is Pulley solving and how is that benefiting you?

Cap table management. Carta is big, painful to work with, cumbersome. They are better. As a startup we don't want to waste time and money on cap table management.

Read more
MG

Mariana G

May 16, 2023 Source: G2.com
"Efficient answer"
What do you like best about Pulley?

Easy cap table, excellent customer service

What do you dislike about Pulley?

Lack of ability to edit stock purchase agreement templates

What problems is Pulley solving and how is that benefiting you?

Equity Management

Read more
AU

Anonymous User

April 30, 2023 Source: G2.com
"A Stellar Experience Thus Far, Especially the Customer Service"
What do you like best about Pulley?

The experience with Pulley has been nothing short of exceptional over the last 2 years. The team at Pulley has demonstrated an unparalleled commitment to providing top-notch customer service, a lightning-fast response rate, and a deep well of expertise in the field.

From the moment I engaged with Pulley, their team was attentive, professional, and genuinely eager to help. Their customer service representatives were always available to answer my questions, no matter how trivial or complex. I was particularly impressed by their ability to respond to my inquiries in a timely manner, often within minutes of receiving my email or phone call. This level of responsiveness is a rare find in today's business landscape, and it truly sets COMPANY apart from their competitors.

One of the standout aspects of Pulley services is their knowledgeable team members. It is clear that they invest in hiring the best talent in the industry, ensuring that each team member possesses a deep understanding of the intricacies involved in cap table management. This expertise was evident in the way they meticulously handled every aspect of our cap table, from ensuring accurate documentation to providing insightful advice on best practices.

The level of detail and care that Pulley's team demonstrated throughout the entire process was simply exceptional. They continuously kept me in the loop during onboarding, and they made sure to address any concerns or questions that arose along the way. This proactive approach to communication not only put my mind at ease but also contributed to the overall success of our project.

What do you dislike about Pulley?

The automated document system can be improved but has made significant additions over time. I think a slightly better documentation structure for some of the common flows would be helpful e.g. a swimlane type diagram and triggers / which variables are changed at each stage of the process.

What problems is Pulley solving and how is that benefiting you?

Staying compliant and up-to-date on all equity management, as well as a source of truth for all legal documentation, templates, automation, and support along the way for someone knew to the whole ecosystem.

Read more
BD

Brad D

April 12, 2023 Source: G2.com
"Moving off of Carta to Pulley was quick, easy, and worthwhile!"
What do you like best about Pulley?

Hands-on support, easy interface, flexibility to update cap tabel, and cost.

What do you dislike about Pulley?

I have been using Pulley for about six months, and I have not found anything I would change to date.

What problems is Pulley solving and how is that benefiting you?

Pulley helps us manage our equity effectively and accurately. It helps us save time and headaches when comparted to our old platform, Carta.

Read more
BB

Boris B

March 29, 2023 Source: G2.com
"Excellent platform, with all the features that I need for equity stakeholder management and beyond!"
What do you like best about Pulley?

Helps me convert new hires, explain equity value to employees, as well as manage all of existing equity stakeholders! Excellent usability.

What do you dislike about Pulley?

Haven't found any yet. I don't dislike anything.

What problems is Pulley solving and how is that benefiting you?

Employee hiring, value explanations to employees, equity management

Read more
LB

Larry B

March 7, 2023 Source: G2.com
"Fantastic Customer Service"
What do you like best about Pulley?

We are an 18 year old company that has kept our cap table on a spreadsheet. We tried another leading cap table software provider and had to abandon them after 6 months of trying to set things up. The Pulley team was able to work with our spreadsheet and our management team to set things up in a fraction of the time it was taking the other leading company. We were able to get a 409a done from that setup with minimal effort on our side. We are thrilled with the product and the service we have received. This will be a much larger company in a few years.

What do you dislike about Pulley?

While we are thrilled with Pulley they still lack a few features that will show our employees the value of their holdings now and in the future. We are optimistic that future releases will provide that.

What problems is Pulley solving and how is that benefiting you?

Moving our cap table online and providing access to share holders

Read more

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