Eptura Visitor (Proxyclick) Reviews

Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature of notification via e-mail.

The biggest issue is not with ProxyClick, it's when the device (Ipad, etc.) needs an update, and it can confuse the end administrative user. Usually, the support team has to update the device and restart proxyclick. Other than that, it works accordingly.

Security Compliance and access control.

Lots of integration with others party tools

May be a "self-host verison would be better ?"

And easier Active Directory integration.

ISO27001

How it simplied all the check in's & Check Out's. And the covid form

Just the occasional updates, but necessary.

Automation

Paperless system, a lot of different options are available. it's the future

Helpdesk is there to help, very reactive.

A bit difficult to find my way in all the possibilities, but I found a lot of answer on the site. Also with the help of the helpcenter. So not a very negative point !

Paperless, easy, modernity, fast.

Helpful

Security, track "in" and "out" of visitors, ...

The representative (Daryna?) was very helpful in answering my question quickly.

To date, I haven't found anything I dislike.

This has made managing our office visitors easy and efficient. It is especially helpful in the event of an emergency when we have to account for everyone in our space.

Staff responsiveness and demoing are thorough

Nothing yet, I am still new to the system. I would like a better automated tutorial on how to use the site for check ins and imports as well as kiosk setup

We are using this system for contact less check in and streamlined registration from a given sponsor list

Great UX for all users involved which has meant that the buy-in from the community of users has been easy.

The enterprise features could be stronger

Simplifying our visitor registration, transitioning from paper to iPad

I really like how user friendly it is and how they continue to change and enhance the platform.

I dislike how certain features are not customizable.

Our visitors do not wait in the lobby long because of the notification process from Proxyclick.

Visitor management at its best. Handles everything from scheduled visit to a newcomer. It even includes package delivery.

It has been a few times I had to reach out for support but it seems they are always available. You can get a quick reply for your inquires with a solution. Online Support has never let me down. And if I reached out for support is not because something is wrong with Proxyclick (because it has never stopped working) but because I wanted to do something new or different I wasn’t doing before. They guide you step by step until you complete your task.

Billing is also an ease. We receive our invoice the same date every month with all detailed info we need to process payment (from correct address to PO number and any other special request we do). AP have never had an issue with billing.

Running on iOS also provides a great experience, many people may be Android fans but iPad really shines when using Proxyclick. Get a stand for your iPad and Proxyclick will change the way your reception counter looks. It will be neatly organized. And being so self explanatory you won’t require an extra person to help register a visitor.

It seems to have everything I need so at this moment I’m still looking for something I don’t like.

Using Proxyclick to manage visitors have changed not only the way we used to do it. It has a great impact with all visitors. Being able to register themselves and get a badge with their picture is really professional and getting rid of the old book where everyone had to sign was wonderful.

It allows you for screen customization, several language options and easier registration for returning visitors.

Proxyclick shows how many visitors are inside the premises in an emergency situation at any time, allowing to look for someone who’s not present during an evacuation.

And with connectors and web hooks you can improve even more, like using Skype to let people know they have a visitor.

Proxyclick has been an easy hands off way of screening our employees for any possible chance of bringing Covid into our facility

There have been times when the scanning was a little touchy and wouldn't scan.

Proxyclick solved the problem of screening employees that come in at various hours of the day. We don't need to have some one there to monitor in coming employees