Home/ New SaaS Software/ Protonmail/ Reviews
With ProtonMail, you can keep your communications safe
68%
28%
3.2%
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0.8%
Users praise ProtonMail's strong security features, ease of use, and commitment to privacy. They appreciate the end-to-end encryption that ensures secure communication, the user-friendly interface that simplifies navigation, and the transparent privacy policy that fosters trust. However, some users express concerns regarding limited storage space, occasional technical glitches, and a perceived lack of advanced features compared to competitors. Overall, ProtonMail receives positive feedback for its dedication to security and user experience, but it could benefit from expanding storage capacity, improving reliability, and introducing more advanced functionalities.
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I've had occasional problems with payment and with access, but contrary to other reports here, tech support was very responsive and got the problem resolved quickly. My most recent interaction with tech support was just a few weeks ago.
I haven't tried all the bells and whistles, but I did find their Proton Drive to be somewhat clumsy to use. When you need a file from it, you have to download it manually. This is in contrast to One Drive or Google Drive, which can be set up for direct access. Still, it is handy to have if you need to store some sensitive files that don't need to be accessed often.
Overall, I'm very happy with Protonmail and highly recommend it.