protel PMS Reviews

You can tell ppl who designed it understand hospitality operations

Love the dark mode!

Easy to use, learn and teach, yet very complete

I cannot think of anything not working well right now

Helps me train my staff faster and better thanks to ease of use and elearning

Just dragging the booking to required date if extending or shortening the stay. The room displayed for everyone

Does not allow to sync with the point of sale system, in terms of room charges. You have to post charges manually

Computer

You can track your revenue from the beginning of your business, that is if you started with it.

Most helpful things is that it is optimized for all kinds of function in hotel industry

Its a great software but lags a bit. But i still enjoy using it.

It is solving all the problems i faced while using the previous hotel software. Right now using this software made all my hotel daily tasks easy

This PMS has been a life saver, it has a vast amount of options and it is very easy to use this platform. It has a lot of data points and all the hotel team members are able to use this efficiently

More functions/reports should be added. We have not seen any real changes since we started using this.

Protel Air offers everything our small Resort needs - the Cabin planning is easy to use and the Support is responsive and efficient. It is cloud base and this was one of the main reason to decide for it

What is best about this software is that you can generate report on almost everything which makes it easy for you to do analysis.

It is expensive as compared to is rivals in the market.

It is one of the best software for international hotels. It also has great language translation.

I like the interface where you can see inhouse arrivals and departures on one page

It's not very straightforward to new users.

its solves a lot of problems and it benefits having all departments integrated in one PMS

Protel PMS offers best experience for their guest.

Best thing is they provide both cloud as well as on premise version to keep track of everything.

They have so much to offer like digital booking , invoicing etc.

The most dislike about Protel PMS is sometimes they took too long to respond to there customers as customers got irritated.

So this is not the way to deal , if someone is running a big forum.

Protel PMS have very good front display service as it is very easy to use .

Second most appreciable feature is language translation, they provide almost every language translation so that customers can relax .

I like the Navigator as you have all the info just one click away

I think they should better manage the credit card information

What problems are you solving with the product? What benefits have you realized?

I like the Navigator as you have all the info just one click away

I think they should better manage the credit card information

We couldn't run the hotel without it

The landing or home page that has all the Arrivals, In-house and Departure, altogether in one page / screen

Without a mouse, you can't do much, the Tab key on the keyboard is useless, updating rates is a bit complicated

It is good for sorting out the Arrivals / Departure