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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
A versatile online survey maker
61.3%
32%
5.3%
0%
1.3%
What are the best aspects of this product?
I can add a variety of questions- Likert-scale, Rating-scale, Textbox, multiple-choice, Yes/No questions in my survey using this tool, which makes it more attractive and fun to answer.
What aspects are problematic or could work better?
There could be more integrations with third-party tools.
What features/services would you like to see in future versions of this product?
I would like to see more options in their library of inbuilt-survey questions.
What specific problems in your company were solved by this product?
I used to add only close-ended questions in my surveys before, as these types of questions are easy to design and analyze. But close-ended questions didn't provide a complete picture of the scenario. So, I was looking for a tool using which I can create a mix of open-ended and close-ended questions. Thanks, ProProfs Team!
Are you a current user of this product?
No
PROS: ProProfs Survey Maker offers a wide range of customization options, from selecting the look and feel of the survey to adding custom branding elements such as logos and colors. This helps ensure that each survey aligns with the overall brand image of our company.
CONS: There have been a few glitches with the email-sending functionality, which can be a hindrance sometimes.
The best thing is that we can create attractive surveys using different questions types like checkboxes, rating scales, multiple-choice, etc., using this tool. Moreover, with skip logic and branching features, our respondents can easily skip the question and jump to the next question, increasing the response rate of the surveys.
We sometimes face errors while adding multiple types of questions to our survey. But, their customer care team has always been helpful.
We were looking for a tool to make our surveys more engaging and appealing. Thanks to ProProfs, we can now design personalized surveys that match our research objectives. Highly satisfied using this tool.
The process of designing and creating NPS Surveys with ProProfs Survey Maker has been a piece of cake with their professionally designed NPS Survey templates. They also provided us with a set of NPS sample questions to customize the survey as per our business objectives.
Nothing, so far. We enjoyed creating an NPS survey using ProProfs Survey Maker.
Earlier, we used to struggle while designing surveys to measure customer loyalty. But with this tool, we can create surveys using the NPS scale questions, customize the surveys with personalized branding and logo and easily track and measure customer loyalty.
The ease of use and user-friendliness are the prime reasons we have chosen this software for website forms and survey creation. Plus, data security and seamless integration with third-party applications make it more powerful as compared to other counterparts.]
I didn’t find any major issues with any of the features. Highly recommend it!
Capturing details about website visitors’ preferences is a vital aspect of any eCommerce store. Similarly, we have employed ProProfs to create surveys that effectively capture our customers’ details and their sentiments. We leverage this data to tailor our products and make necessary changes for excellent customer satisfaction.
We have been using ProProfs Survey Maker for survey creation and management, and the software has been working perfectly
I like that there are easy controls and the software is seamless to use
It is well equipped and can handle most survey needs
No problems with this survey software. It has been more than great.
I recommend ProProfs Survey Maker because it offers more than just ordinary survey features when it comes to surveying.
We use ProProfs Survey Maker for all our survey needs - from creation, design, distribution, data collection to data management. In all these functions, ProProfs Survey Maker has proved to be the best
Multiple language support feature has been a boon for our company. It’s now easier than ever to create feedback forms and surveys for our global clients. We can easily create surveys in native languages, which makes the process more feasible and highly engaging.
There is nothing that we dislike, but we are looking forward to having a list of more global languages.
Earlier, we would have to hire a translator for creating feedback emails for our global clients, but now we could easily choose the preferred language for creating beautiful surveys. Also, the detailed analytics and reporting have been the chief reason we are using the ProProfs survey maker for 1 year.
PROS: ProProfs enables us to create survey forms that match our data collection needs. It helps us find the right words for our questionnaires.
CONS: I am extremely satisfied with and have found nothing to dislike about ProProfs so far.
PROS: Easy to use engaging and readymade templates for collecting consumer data. It gives a personalized touch, and one could even add their brand logo and themes. We create polls and scored surveys on different topics, and this tool offers real-time survey responses.
CONS: We haven’t had any issues with this fantastic tool so far.
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This tool supports surveys in 70+ languages. Also, it helps us in designing the survey that is optimized for every type of device like desktops, smartphones, or tablets.
They offer multi-lingual surveys only in Premium Plan. Hope they include this feature in their Essentials Plan also.
As a small-scale firm, we used to design surveys in the English language only. As a result, our survey reach was limited. But now, using this tool, we can collect feedback even from the global audience. Kudos to the team!