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ProntoForms Reviews

User Rating

4.6/5 (Based on 343 Ratings)

Rating Distribution

  • Excellent

    64.7%
  • Very Good

    30.9%
  • Average

    3.5%
  • Poor

    0.6%
  • Terrible

    0.3%

User Sentiments

User-friendly Interface, Offline Functionality, Extensive Integrations, Customizable Forms

Occasional Glitches/Bugs, Limited Reporting Features, Confusing Admin Interface, Mobile App Performance Issues

Do You Use ProntoForms?

Write a Review

Review Summary

Overall, users praise ProntoForms' ease of use, customizable forms, and mobile capabilities. Its user-friendly drag-and-drop interface and comprehensive features make it suitable for various industries and form creation needs. Many users highlight its ability to work offline, allowing them to collect data even without an internet connection. The mobile app is also appreciated for its intuitive design and real-time data syncing. While some users mention occasional glitches and a learning curve, the majority agree that ProntoForms simplifies data collection and streamlines workflows.

Pros

  • Streamlines data collection: ProntoForms enables seamless data collection from various sources, including mobile devices, web forms, and custom integrations.
  • Userfriendly interface: ProntoForms features an intuitive user interface that simplifies form creation, customization, and data management, making it accessible to users of all skill levels.

Cons

  • Limited customization options: ProntoForms provides a wide range of form templates and customization options, but it may not offer the level of flexibility required for highly specific or complex forms.
  • Occasional glitches: Some users reported experiencing occasional glitches or technical issues, such as slow loading times or data synchronization errors, which may disrupt their workflow.

AI-Generated from the text of User Reviews

Reviews
NF

Nick F

December 12, 2023 Source: G2.com
"User friendly and reliable"
What do you like best about TrueContext, formerly ProntoForms?

I like how the forms are customizable and easy enough to have multiple team members use it in english and spanish with the same and consistent end results. The forms walk you through the next steps and that helps with time management and builds positive habits.

What do you dislike about TrueContext, formerly ProntoForms?

There's not much that I dislike in the system, but I would like to have the form jump straight to missing or pending items on the form or highlight the dial in red vs scrolling to find the missing inpections point.

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

Site inspections are crucial to our team and industry and TrueContext solves this for our company. Our vendors can also access the app which helps us with remote and 3rd party inspections.

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GK

Gregory K

December 11, 2023 Source: G2.com
"Unrivaled Visibility"
What do you like best about TrueContext, formerly ProntoForms?

Our ability to see our physical inventory across the nation along with live updates and issues is extremely beneficial to our operational planning and time management

What do you dislike about TrueContext, formerly ProntoForms?

I wish that the language and services in relation to coding and form building were more user friendly

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

We are able to see our inventory so we can remotely perform QA and hold our field staff accountable like never before.

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AU

Anonymous User

December 7, 2023 Source: G2.com
"sehr guter Service, stabiles System, intuitiv, aktuell"
What do you like best about TrueContext, formerly ProntoForms?

individuelle ERstellung an Formularen, felxibilität von Empfänger und Dokumentenauswahl

What do you dislike about TrueContext, formerly ProntoForms?

Datenbegrenzung alles auf Englisch auch der Support

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

digitale Datenaufnahme egal in welchem Format und die gezielte Endverarbeitung von Daten

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TA

Toby A

July 13, 2023 Source: G2.com
"Love ProntoForms"
What do you like best about TrueContext, formerly ProntoForms?

Ease of use, how i can leverage API calls to connect to intelex. I can also grant users acces pretty easily.

What do you dislike about TrueContext, formerly ProntoForms?

Sometimes it can be a little bit hard to navigate complex forms . Currently using API call for a complex form to link to intelex and its been a lot to handle.

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

Allowing users in the field to submit any spills that occurs in the field very easily using their phones.

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EE

Euticus E

July 5, 2023 Source: G2.com
"PRONTOFORMS.... AN INCREDIBLE AND ROBUST TOOL THAT IS EXCELLENT IN ALL FIELDS."
What do you like best about TrueContext, formerly ProntoForms?

Prontoforms is perfect and excellent in all fields.

Amazing and fast field inspection and consistent end-to-end workflows.

Responsive and reliable customer support team.

It helps us to make very informed decisions that are essential to our organization by the use of reports and analytics.

It helps us to keep everything organized.

What do you dislike about TrueContext, formerly ProntoForms?

Prontoforms may take some time to learn and understand. It's not difficult but a bit tricky to new beginners.

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

I like its intuitive and friendly interface that is easy to interact with.

Clear and easy to read format of the forms.

I like how prontoforms allows you to create custom forms.

Excellent, responsive and helpful customer support team.

Read more
AU

Anonymous User

June 28, 2023 Source: G2.com
"Easy to use and very flexible and customizable."
What do you like best about TrueContext, formerly ProntoForms?

Instantly have the information you need to the people you need to have it in a professional document.

What do you dislike about TrueContext, formerly ProntoForms?

The need to refresh the app to "push" things through. Once the user hit submit it should just work. It seems like things get stuck. I would suggest that when a user hit submit that whatever process needs to happen happens or an auto refresh happens. things just seem to get stuck in limbo regularly. It is users that hit submit then lock their phones and put it in their pocket with out waiting too.

Recommendations to others considering TrueContext, formerly ProntoForms:

Work with Pronto dev team members to design your custom forms. Have a very goo layout of what you want and what you need out of the form prior to meeting with the dev team. Brad Amberley is outstanding. He and I worked together many hours developing exactly what we needed. We contiue to improve on what we have and have enjoyed working with him.

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

Speed of getting needed reports to the hands of our clients as well as our office for processing.

Read more
SN

Stephanie N

May 26, 2023 Source: G2.com
"ProntoForms is the number one mobile form application available today."
What do you like best about TrueContext, formerly ProntoForms?

ProntoForms is a top notch tool that enables us to create complex and simple eforms that are easily customizable to fit in to our different specific needs. The team in the field is able to collect data from our customers accurately helping us to save on resources and time and aslo being able to process the data quickly. It offers a robust API where we are able to integrate the application with our applications. ProntoForms customer service is excellent,there is never wait when we call or chat online.

What do you dislike about TrueContext, formerly ProntoForms?

ProntoForms is truly flexible and reliable. Customer service team has been assisting us whenever we are stuck. No dislike at the moment.

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

ProntoForms has helped us to save on resources and time. We are able to get data on real time from the staff members on the field. It easy to customize to fit into our different needs and aslo it integrates seamlessly with our applications.

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CM

Colin M

May 22, 2023 Source: G2.com
"ProntoForms: The best and most effective mobile reporting tool ."
What do you like best about TrueContext, formerly ProntoForms?

ProntoForms is a comprehensive mobile reporting platform. We use it daily in the field to make sure our representative are capturing all the data and sending it to the head office in realtime for analysis. It allows us to create customizable forms with just drag and drop interface. The platform is easy to integrate seamlessly with other platforms like Dropbox and Salesforce. ProntoForms is aslo cost effective and their customer support team are incredibly good on what they do.

What do you dislike about TrueContext, formerly ProntoForms?

The application fully meet all our expectations. It has been great experience using this application so far.

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

ProntoForms is a great platform to capture realtime data. It's easy to customize forms to meet our specific needs. Customer support is incredibly great and the application is very cost effective. ProntoForms integrates well with third party application.

Read more
JS

Jason S

April 5, 2023 Source: G2.com
"Easy & Powerful"
What do you like best about TrueContext, formerly ProntoForms?

Forms are easy to setup and roll out to users, easy to edit if changes need to be made. Workflows are simple to setup for email, and you can break forms out into groups which helps segregate different forms for different user groups.

What do you dislike about TrueContext, formerly ProntoForms?

User interface can be a bit confusing at first. Form spaces are essentially the groups you setup, which work well, it's just a bit of a learning curve to get used to the site layout.

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

We use the product to roll out forms for our field service technicians to use for a few purposes. We have a daily report that the techs fill out at the end of each day to record work done and issues encountered. We also have a form for Customer Opportunities, and an open issues report that the technician can report back to us to address ongoing issues that may need to be fixed mechanically.

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CB

Cherie B

April 4, 2023 Source: G2.com
"ProntoForms is a Great Tool"
What do you like best about TrueContext, formerly ProntoForms?

It's easy for our field personnel to utilize and send important information to the office that helps us manage our construction projects.

What do you dislike about TrueContext, formerly ProntoForms?

Nothing really. It does everything we need it to do and more. We don't utilize every aspect but it's very user friendly and we have had great success with it.

What problems is TrueContext, formerly ProntoForms solving and how is that benefiting you?

It allows our field personnel to provide the office with critical information on construction project progress and document that progress for our clients. We are able to have our client sign off on change orders right there in the field and transmit the documents to the office for billing backup.

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