productboard Reviews

Its user-friendly interface, robust collaboration features, and seamless integration with popular tools make it a standout choice. It empowers teams to prioritize, plan, and execute product strategies effectively.

One potential drawback of Productboard is its pricing, which may be considered expensive for small businesses or individual users. However, the comprehensive features and value it provides often outweigh this downside for larger organizations.

It benefits me by streamlining prioritization, collaboration, and strategic planning, leading to enhanced productivity, alignment, and successful product execution.

The ability to map customer insights to features helps bring some real data from a bunch of unstructured feedback. This has helped to justify investment in features that we had considered but not had the justification for in the past. It has also helped make it clear when something may truly be a one-off, as we don't have any other feedback relevant to it. The linking and traceability of this helps us track, dive into the feedback when defining the features, and know who we should follow up with for both more information or to let them know we are building a feature based on what they asked for.

I also love the flexibility in creating and managing roadmaps for different audiences and the powerful features for feature prioritization including customer scoring.

Some of my prior dislikes have been resolved with recent feature enhancements. I would still like more flexibility with cutom fields (e.g. a custom date field), and some more flexibility on managing releases. Some new features are really nice, but lack of some tools have made adopting them and changing how we use the product more challenging than I would like. For example, the addition of release groups was nice, but moving from one release group to multiple doesn't have a simple path, e.g. now way that I can find to move releases I have between release groups. Similarly, custom swim lanes in a roadmap are a great addition, but they are tied to a specific roadmap view and hard to reuse and manage. I hope as these features mature there will be more management options.

Involving more of the organization in gathering feedback, Understanding customer feedback, prioritizing development roadmaps, communicating better internally on roadmaps and reasoning, including giving traceability back to those submitting insights.

Productboard allows me to keep track of all my features but more critically, the customer feedback and insights that assign value to those features. The prioritization tools that take advantage of that source data as well as our ability to map effort vs. value helps me feel more confident about the decisions we make. The support team has always been responsive, plus they have an excellent product management community. The Portal feature is really cool both from a standpoint of using it to get feedback on our stuff but also using their portal to see where they are headed.

Minor downsides like the filtering capability of the Salesforce integration (couldn't do it by a date field at the time of this writing) and maybe the Chrome extension where I can only add notes by person not by company with it. Overall though these are very minor.

We might end up spending a ton of resources on the wrong things. This tool can help make sure you are investing in the right area of your product. Being able to come back and quantify the impact can really help with that.

Intuitive interface. Easy to use. Easy to set up.

I do not like that I have not had a chance to explore all the Productboard features. I believe there is a lot more value.

Prioritizing the development requests. Productboard makes decision-making a breeze.

- Tools for creating flexible timelines

- Integration with Project Management tools (we are using ADO)

- Ability to create custom KPIs (drivers) for features

- integration of customer feedack

- This is rather a suggestion for a future feature, but I am missing a more deliberate representation of personas or target users

- Also, the timeline labels sometimes overlap when zoomed out.

- I would like to be able to place labels, notes and annotations on the timeline.

Makes it extremely easy to create flexible timelines to be presented to the team. Also it allows more clarity and insight into individual features and why we are working on them.

I love how insights can easily be collected and then stored with a potential problem or solution. This allows for quick storage that is effective. When insights are stored in Productboard and attached to a solution from my product managers, I can rest knowing it has been considered.

Some of the UI features take some getting used to, but once you are over the hump, it is a very effective UI.

Collecting insights, categorizing potential solutions, ranking best solutions, taking action, communicating roadmap to the organization.

We love the flexibility of the different view for engineering, product and design.

Love the bi-directional Jira integration.

Love the client feedback portal as well.

Presentations could be a bit better - meaning that I still have to use Google Slides, etc. to present to a larger audience.

I'm not sure how you get around this, but I'd love to see opportunities to streamline this in the future.

Really helping us get higher-level with our roadmap and be able to communicate the "right level" of information to product and techology leaders, so we can inform the rest of the company.

Easy story/ticket creation with good visualization options

Features hierarchy works great, together with the roadmap setup and configurable views.

In general, the (remote) collaboration enabled through Productboard is very well set up

In regards to not being a Product/Tech driven organization, the collaboration value is limited to our organization and, therefore relatively too expensive for the usage of a higher plan with OKRs tooling (which I love using).

Lack of visibility and collaboration on our roadmap and running issues. Productboard helps to create visibility and transparency on the future path our product is heading.

Allows all product feedback in one place

Aligns with metrics to show value

Multiple roadmap views save tons of time when communicating across stakeholders

I love the matrix view but it is limited.

Organizing feedback and easily pushing to backlog, one backlog multiple roadmap views. It made my entire team more productive by saving us all time.

Everything about productboard except one little thing (see the following comment). Features and Roadmap are the best options to work in a long-term planning, with stakeholders, and with my team. We are currently testing Portal feature and it looks awesome!

The lack of the reports feature, I have to do it manually every time I need a report (for example, User Stories by categories)

You will have to dedicate a lot of time, but that's good! With productboard, a world of options and alternatives open in front of you. Go ahead!

With productboard, I can plan in a long-term way the next sprints and quarters for my team. Before productboard, the User Stories and Bugs were all messy and on various platforms at the same time. Now everything is in one place, and with the Roadmap feature, we can see beyond that mess and plan the future of our products. Another benefit I have is that with the Insights feature, I can collect A LOT of feedback from our clients and people of Cliengo so we can constantly upgrade our Backlog.