PrivateVPN Reviews

User Rating

4.9/5 (Based on 3,506 Ratings)

Rating Distribution

Excellent
92.8%
Very Good
4.4%
Average
0.5%
Poor
0.6%
Terrible
1.7%

User Sentiments

Fast and Reliable Customer Support, Knowledgable Support Team, Quick Response Times, Effective Problem Resolution

Server Reliability Issues, Slow Connection Speeds, Outdated Application, Inconsistent Streaming Service Compatibility

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Review Summary

Many users appreciate PrivateVPN's user-friendly interface, fast speeds, robust security features, and ability to bypass geo-restrictions. Reviewers also highlight PrivateVPN's excellent customer support, praising their responsiveness and helpfulness. However, some users have expressed concerns about occasional connection issues, limited server locations compared to competitors, and a lack of advanced features found in some other VPN services. Additionally, some users have reported difficulties with Netflix and other streaming services.

Pros

Blazingfast speeds for uninterrupted streaming and downloading.
Robust security features ensure online privacy and protection.
Userfriendly interface and easy setup make it accessible to all.

Cons

Limited server locations may hinder access to certain content.
Occasional connection drops can be disruptive, especially during video conferencing.

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Reviews

Michał

December 18, 2024 Source: Trustpilot.com

It was a very good and quick…

It was a very good and quick conversetion. We managed to fix the problem in no time. Dale was very helpful and manged to help me with everything.

Rozan Sarboğa

December 18, 2024 Source: Trustpilot.com

perfectttttttttt

Date of experience: December 18, 2024

Joseph Gospa

December 18, 2024 Source: Trustpilot.com

JL was very understanding and…

JL was very understanding and supportive and walked me thru the configuration process to fix my issue.

Nick

December 17, 2024 Source: Trustpilot.com

Jim was really helpful

Jim was really helpful, hopped on teamviewer and fixed it all almost instantly!

jane swinnerton

December 16, 2024 Source: Trustpilot.com

Great service.

Great service.
Tom was very helpful and solved the issue I was having.
Thank you

Jose Mota

December 15, 2024 Source: Trustpilot.com

great support

Date of experience: December 15, 2024

Nicole Farquharson

December 12, 2024 Source: Trustpilot.com

Edward and Anna were excellent

Edward and Anna were excellent! Edward remained calm and showed a commitment to solving my problems, despite me getting annoyed because all the steps failed. He was there with me every step of the way. I am happy that he stayed , the problem was fixed.

Saber Nelson

December 12, 2024 Source: Trustpilot.com

JC was very helpful and patient

Date of experience: December 12, 2024

BS

December 12, 2024 Source: Trustpilot.com

Timely and efficient support

Speedy support from Edward solving my connection problem! Much appreciated.

HUAIYUE “月” LING

December 10, 2024 Source: Trustpilot.com

JC was very patient and helped me…

JC was very patient and helped me access remotely and changed the line. The VPN can run normally. Thank you very much.

PrivateVPN Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use PrivateVPN?

Review Summary

Pros

Cons

Michał

Rozan Sarboğa

Joseph Gospa

Nick

jane swinnerton

Jose Mota

Nicole Farquharson

Saber Nelson

BS

HUAIYUE “月” LING

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