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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
One platform, many solutions
59.2%
30.3%
9.2%
0%
1.3%
The ability to 'click through' means you can very easily navigate from an opportunity to a quote and then on to the sales order and so on. No need to copy and paste numbers between the forms. Also it is very easy to modify the forms in the system to suit your specific role. I've used both desktop and mobile Priority for over 6 years and during that time have trimmed down the fields to show only what I need. It really simplifies the interface.
Difficult one. I used to be frustrated by not being able to change the number of lines in view in the forms but they introduced a scroll bar a couple of versions ago which means you just slide the bars up or down to hide/reveal more lines.
My role is Sales so I rely heavily on the CRM element of the system. It's easy to set reminders to call prospects and record any comments. Having Priority mobile means I can access client information from anywhere without having to call the office.
Where to start...
1. Search functionality is great!
2. The manufacturing is thorough and straight forward to set up
3. The ease in tailoring the screens to each individual is GREAT!
Not much...I guess I would like to see more marketing
1. The workflow reduces so many errors that we take less time to get all of our work done.
2. Finding answers through ad hoc search and reporting is great!
The capabilities of Priority shine through. There are a lot of options to customize each and every aspect to fit your own work processes. It is easy for users to record data keeping within the set flow. It is equally as easy for a manager to set up and maintain the work flow. It can easily be updated if something changes.
The system management tools are intuitive and useful, for example the management of users and privileges can be done with a few clicks.
I praise Priority for ease of importing and exporting data. From the built in data migration tools, to the ability to paste directly into forms, and the built in API tools which mean it is easily integrated with any other system.
The menu is large because there are so many different available forms, reports and programs. It can be overwhelming.
However his can be overcome by means of managing privileges or user favourites, to limit people seeing what they don't need to see or to give them ability to maintain their own list of most used entities.
I use Priority on a day to day basis to manage daily tasks and to log service calls using the customer service module. The collaborative environment means my team and I are able to distribute calls fairly and always have good visibility on what everyone is doing at one time.
Each time we make a note in a service call, it is indexed in our enterprise search so we can search back through them in the future by keyword.
As a manager, I use the Business Process Management flow chart to restrict our work flow. I decide which status a service call can move to and what rules apply in each case. It helps prevent mistakes and missing out any crucial information.
The Business Process Management is also used to send automatic updates to customers when their call changes status. This maintains good communication without us having to take the time to communicate separately each time something happens.
I record my work hours in Priority which helps me track what I was working on. I am able to report on this and ensure my hours are up to date.
There are multiple things that I like. Just a few: it's very easy to develop new functionalities (also for mobile), modern design on the web, robust platform.
Although it's cloud ready, it's not fully cloud ready.
You have to be prepared what you want from ERP and to start from what Priority has to offer and then to build arround it.
It helps me to keep in control the projects that I have from operational point of view and also financial.
Ability to get it to do exactly what we need in our business. It captures our processes, not forcing us to change process.
The future telling module is not yet available.
Integration of ALL data across the business
Complete history of transactions since we started using it.
Access to data by everyone in the business.
Deals with all our statutory reporting requirements.
Priority ERP makes business processing easy, fast, and intuitive. With rapid visibility in to data, users have the information that they need to take action and make quick decisions, which enhances the organizations productivity and efficiency.
Not enough United States market penetration yet.
Providing substantial cost savings and increased customer satisfaction.
Priority is multi faceted that it takes so much pain away. From the Mobile applications to the sales/purchasing/manufacturing processes and the flexibility of integrating with other tools and the detailed Business Process Management allows some serious competition in the ERP market.
One other great thing about Priority is the constant upgrades and interaction with its customers and partners.
There is nothing about Priority that I dislike but with all systems there are areas for improvement such as developing the mobile application and localisations in more countries throughout the Globe.
The use of a bespoke database and separate spreadsheets have all been eliminated by introducing Priority. The time saving and instant visibility of P&L allows immediate action to grow the business.
Priority understood that to help users and meet the needs of their organization by providing multiple options and edges that are designed to adapt to each type of company despite having a variety of options that at first sight overwhelm, are not complicated as they are aimed to specific uses. When you have the option that covers your needs and you use it, that's where you realize it's easy to use, just that you have to adapt. The remarkable thing is their customer service that is good and attentive, in my previous work they implemented the use of Priority and they found it phenomenal, by recommendation to my bosses I commented my experiences in my previous work and one of them was the use of this software in their internal processes to manage the company and they thought it was a good idea to study the possibility of implementing this software within the company
in some occasion it is uninstalled in and opportunities we have to reinstall it, on the other hand I would like the concept of minimalism to be applied more, to simplify the platform more to make it more intuitive this is something you need to work on the rest are on track
In my previous work this software was implemented and the administrative team worked well since it was implemented with a reservation and travel and recreation sotware, in my current work it was implemented and the work team is joining the system
Priority ERP has improved the management and operations of our company
We've had a few issues linking files to the program.
It is helping keep everything together so everything can be found easier
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What do you like best?
Priority is very easy to use, it is intuitive and provide fast access to the information I need.
Screens can be easily customised in order to fit exactly what I need to see.
The web and mobile access are great.
What do you dislike?
An integrated more advanced BI would be great.
Recommendations to others considering the product:
Use the services of a professional Business Analyst in order to help you design the best system architecture.
What problems are you solving with the product? What benefits have you realized?
We managed the entire activity of our company - sales, financials, accounting, operations, customer support.