PriceSpider Reviews

PriceSpider's "Where to Buy" is invaluable for savvy shoppers, offering a comprehensive array of options, whether online or in-store, to purchase our products. Our retail partners value the traffic we direct their way.

I'd like to be able to upload new products in the platform instead of using the ticketing system; however, the support team is very prompt.

This tool reduces where to buy inquiries to our Customer Care team and facilitates sales.

We have been working with PriceSpider for many years now and our experience has always been positive. Not only the tools are fundamental for our business but they are extremely easy to implement, integrate and use. One major plus is the wonderful customer support and team behind this all. They are really responsive and knowledgable and willing to work with you through challenging times.

No real dislikes. The process has been easy and the team has been wonderful.

One of the main benefits we found is that our Careline/Customer support team can access the data in real time and help our consumers when they don't know where to find a product.

PriceSpider's Where to Buy tool is perfect for the brands who want to provide a great consumer experience to their customers wanting to locate product. The insights gained from the tool are useful to improve the consumer journey. Their shoppable media interface is easy for teams to use.

PriceSpider is a great option for those companies or brands who do not need the additional costs of all the bells and whistles. Deployment and integration of the tool is straightforward and easy.

The folks we have worked with have all been great at their job. Their customer support is responsive when we have raised tickets. Their customer success managers understand what it means to be a true partner and make my job as easy as possible... which can be hard to find these days.

PriceSpider is a standard out of the box solution. Because of this there are not a ton of customizations available. However, it allows for rapid and effective deployment.

PriceSpider allows our consumers to locate our products that may be difficult to find to due limited availability or seasonality.

PriceSpider allows us to gain insights and gather data from our brand website to retailers and improve upon the consumer journey.

1. Great and quick of custommer support.

2. Useful solution to grow sales through the Branding web sites.

3. Easy to maintaine and update product portfolio.

Sometimes we could have some bugs but still easz to solve the issue all the time with a help of IT support.

Connecting our consumer to ecommerce channels via our Brand web sites.

The Where-to-Buy solution of pricespider is an importal tool to support a seamless costumer journey on our manufacturer website for end costumers and to build up and drive partnerships with our retailers. We are working with the pricespider team for many years and we are super happy with the support and consultancy how we can improve our business. The commitment of the team cannot be put into words and is incredibly professional. I also want to highlight that the onboarding of new retailers by the team is uncomplicated and fast.

I wish more (all) retailers would accept the integration of the sales pixel for better data-driven collaboration

Forwarding and linking the end costumer with the retailers to buy our products

I loved how easy it was to implement the PriceSpider Where to Buy tool on our websites. Everything is managed in with straightforward code snippets on the website so I don't need to pull in developer resources to make changes. The widget options are simple to customize within the PriceSpider platform and I love that I can preview everything there first before implementing on my site. The dashboards are simple and intuitive so I can easily review leads and sales at a glance so that I can see which products and which retailers are performing best for me. In my role managing content-only sites, adding the Where to Buy Online and local options are so important to me so that I am able to report on the website's indirect impact on revenue. Additionally, it provides a better experience for our consumers who may be researching our products to get direct links to purchase on the site they are already on, versus having to them leave our site and conduct additional searches to find what they need, which gives more of an opportunity to lose them before they convert. The PriceSpider team is also very helpful and easy to work with.

I wish there was more I could to do to self-serve directly in the platform, like add new products when we have launches or change out retailers. However, for things like this that I need to log a support ticket for, the team is very responsive so it hasn't been a big deal.

We don't have DTC ecommerce capabilities on our website anymore, but I wanted a way to make it easy for any consumers browsing our website to be able to purchase our products at our preferred retail partners, as well as have a way to measure these conversions that originated on our website. Prior to adding PriceSpider, we had no way to know what activities were happening after a user viewed a product on our sites. Adding the PriceSpider Where to Buy tool solves this problem, and it also provides data that we could share with our retail customer partners of the additional sales that occur on their sites beyond just our products that the referral traffic from our sites bring.

PriceSpider's Where to Buy has proven to be a transformative asset for our company. Its most notable feature is its seamless integration into our websites, providing an unparalleled advantage in managing our product listings and optimizing the customer experience. The platform's capability to enhance our websites with current and accurate displays of retailers and points of purchase, whether online or in-store, has significantly elevated customer trust and satisfaction.

Furthermore, the comprehensive set of features offered by PriceSpider's Where to Buy has played a crucial role in giving us a competitive edge. The tool's adaptability has empowered us to fine-tune our online presence, simplifying the process for customers to locate and purchase our products. The detailed analytics and insights provided have proven invaluable for making well-informed decisions and refining our strategies to achieve maximum impact.

Nothing to compain about, so far, I like every aspect of the expeirence including the client management, ticket resolution and the platform

PriceSpider's Where to Buy has been instrumental in addressing critical challenges for our company, significantly impacting our operations and online presence. One of the key hurdles was maintaining accurate, real-time information on product availability across various channels. This tool effectively resolves this issue by providing automated, real-time updates, ensuring customers always access the most current information, thereby enhancing their shopping experience. Additionally, it has played a pivotal role in building customer trust through consistent and reliable information, fostering brand loyalty in the competitive online retail landscape. The analytics and insights provided by PriceSpider contribute to our competitive advantage, offering a deep understanding of market trends, customer behavior, and product performance. Moreover, the seamless integration into our existing systems has created a cohesive workflow, improving overall efficiency and communication across different teams. In summary, PriceSpider Where to Buy has not only addressed critical challenges but has also contributed to a more robust, customer-centric, and competitive online retail strategy for our company.

Strong data passback and super clear/clean user interface helping to drive eCom conversion! The PriceSpider team is also super attentive, responsive and proactive at ensuring all our needs are met to help drive performance improvements.

Nothing so far! The solution has been great

Ensuring easy navigation for our consumers + helping to drive conversion across core retailers.

We have equipped hundred of brand websites with WheretoBuy/BuyNow capabilities and also leverage Shoppable for Social Media campaigns. On top of the easy of use to implement we are redirecting our consumers to either offline shops or retailers eCommerce websites. PriceSpider team are of a great help, always costumer focused and proactive when it comes to communication. Very happy customer and highly recommending PriceSpider!

I cannot think of any downsides, however based on experience, we do require some change management in order to execute the implementation faster.

Contributing to the lower funnel and accelerating the convertion.

For products that do not have ability to sell online or are catalogue sites this is extremely helpful to still have a website but also be able to send customers to where they can actually purchase the product. It has been extremely useful to also be able to follow consumer journey and see which retailers they find it easiest to purchase products from.

Wish that all retailers would give access to PriceSpider to have full access to analytics and shopping journey/ what was actually purchased.

Understanding the consumer journey and being able to provide an outlet for consumers to still come to our site but then have a journey to purchase the product.