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PrestaShop Reviews

User Rating

4/5 (Based on 498 Ratings)

Rating Distribution

  • Excellent

    45.4%
  • Very Good

    28.9%
  • Average

    12.2%
  • Poor

    1.8%
  • Terrible

    11.6%

User Sentiments

Ease of Use, Extensive Customizability, Strong Community Support, Good SEO

Module Functionality Issues, Poor Addons Marketplace, Unhelpful Customer Support, Lack of Comprehensive Documentation

Do You Use PrestaShop?

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Review Summary

PrestaShop is generally praised for its user-friendly interface, customization options, and extensive features. Users also appreciate its strong community support, with many praising the helpfulness of other users and the availability of resources. However, some users have expressed concerns about the complexity of the platform, particularly for beginners, and have reported occasional technical issues. Additionally, some users have found the pricing to be somewhat high compared to other options.

Pros

  • Userfriendly interface and easytouse dashboard, even for beginners.
  • Extensive customization options and flexibility in design and functionality.
  • Wide range of features and plugins to enhance online store functionality.
  • Active and supportive community, including forums, user groups, and documentation.

Cons

  • Limited scalability for large and rapidly growing businesses.
  • Occasional performance issues and slow loading times, especially on shared hosting.
  • Technical support can be slow and unresponsive at times.
  • Lack of native mobile app for managing the store on the go.

AI-Generated from the text of User Reviews

Reviews
ac

angelo c

July 3, 2023 Source: G2.com
"ottimo cms"
What do you like best about PrestaShop?

è veramente intuitivo e facile da utilizzare anche per un utente non molto preparato

What do you dislike about PrestaShop?

i moduli spesso possono essere molto costosi

What problems is PrestaShop solving and how is that benefiting you?

se si vuole aprire un e-commerce è uno dei migliori cms in giro e non richiede molto lavoro o dispendio economico per aprire il proprio e-commerce, ideale da utilizzare con una persona preparata

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EC

Elena C

June 7, 2023 Source: G2.com
"From 2016 i built ecommerce with prestashop"
What do you like best about PrestaShop?

We are developer specialized for prestashop and we have full trust for our client: the best solution is prestashop

What do you dislike about PrestaShop?

After mailetc buying are changing a lot of things..seem there is a confused future

What problems is PrestaShop solving and how is that benefiting you?

Handle a lot a products, there is a great marketplace

Read more
gs

gaming with s

October 26, 2022 Source: G2.com
"Nice Ecommerce App for open your Online Shop"
What do you like best about PrestaShop?

Front end display. and user-friendly search and checkout process. Admin section product management is also very easy and user-friendly. The nontechnical person easily handle it.

What do you dislike about PrestaShop?

The overall entire system is easy but if you want any custom changes then it will give problems. also a little bit speed issue.

What problems is PrestaShop solving and how is that benefiting you?

You can easily create and set up your own online shop. The payment system setup is very good

Read more
RM

Rosa M

October 26, 2022 Source: G2.com
"Ideal para tiendas Online"
What do you like best about PrestaShop?

Es un CMS sencillo de usar y puedes encontrar muchas plantillas un poco más profesionales, las hay gratuitas y de pago, pero muy poco puedes tener un tienda con un diseño profesional.

What do you dislike about PrestaShop?

Lo menos util pueden ser los modulos que algunos suelen ser un poco caros y para configurar algo un poco más avanzado no existe modulos gratuitos la mayoria son de pago.

What problems is PrestaShop solving and how is that benefiting you?

El tener una tienda Prestashop me ayuda a que sin saber programacion puedes tener una tienda online en muy poco tiempo y con un diseño profesional. Lo basico para tener una tienda lista para funcionar que es el transporte y tema de pago es fácil de configurar.

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LE

Lecca E

August 3, 2022 Source: G2.com
"Easy to use for create ecommerce"
What do you like best about PrestaShop?

I love prestashop for the creation of ecommerce. I have developed modules, themes and I find development very easy. Basically, it already offers all the useful features to create a professional e-commerce. But thanks to its marketplace for addons and ease of programming, it allows you to create advanced ecommerce

What do you dislike about PrestaShop?

Many extensions are paid, with a minimal cost that in some cases is higher than the value of the plugin itself.

What problems is PrestaShop solving and how is that benefiting you?

It allows you to create a sufficiently secure and up-to-date ecommerce with a low cost, thus allowing anyone to be able to sell online with their own ecommerce

Read more
KM

Karolina M

July 21, 2022 Source: G2.com
"Good solution for small and medium ecommerce"
What do you like best about PrestaShop?

- easy implementation and intuitive interface

- it is free to download

What do you dislike about PrestaShop?

- hard customization

- expensive plugins

What problems is PrestaShop solving and how is that benefiting you?

PrestaShop is a good solution if you are at the beginning of your eCommerce experience because it is very easy in use.

Read more
AU

Anonymous User

July 13, 2022 Source: G2.com
"Best platform for e-commerce website"
What do you like best about PrestaShop?

Prestashop is easy for to understand and use for a non tech savy person as well

What do you dislike about PrestaShop?

The thing I dislike about prestashop is there UI and logo

What problems is PrestaShop solving and how is that benefiting you?

Helping us to make a easy and readymade website for our customers to purchase through with easy accessible dashboard

Read more
AU

Anonymous User

January 10, 2022 Source: G2.com
"Best Free To Use eComerce Platform"
What do you like best about PrestaShop?

Besides being Free, it has an amazing range of modules to enhance your eCommerce storefront. The support that's given by private developers is very quick and helpful. Compared to most alternatives on the market, Prestashop is by far the best option out there, however it does depend in your business or website needs. For pure ecommerce and if you are looking for full features of a standard ecommerce site, Prestashop is your best bet.

What do you dislike about PrestaShop?

Community support from forums is pretty decent however a lot of issues you have won't be easily fixed. You have to have some experience in programming or know someone that can help you there. Since its a free platform to run, you won't get high level of support to fix issues unless you are willing to pay for a developer support package.

What problems is PrestaShop solving and how is that benefiting you?

Wordpress was a great solution until Prestashop started to gain a lot more modules in their marketplace. It has all the necessary eCommerce functionality built-in compared to WordPress. This was the biggest problem WordPress has, it is not a pure eCommerce platform and has a lot of issues with this, Prestashop fixed this for me. It is also relatively very cheap to run and operate even with buying modules compared to the other alternative, Magento.

For me Prestashop shop solves my issues:

1) Cheaper alternative as a pure eCommerce platform to run, and buy modules

2) Has a full set of eCommerce functionality out of the box with no module purchases

3) Easier to setup and install

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F

Fernando

December 21, 2021 Source: Trustpilot.com
Most versatile open source ecommerce…
Most versatile open source ecommerce software right now
Read more
RR

Rick R

December 14, 2021 Source: G2.com
"Long Time Prestashop User"
What do you like best about PrestaShop?

Very feature rich and highly customizable.

What do you dislike about PrestaShop?

Upgrade process is more difficult than I would like.

What problems is PrestaShop solving and how is that benefiting you?

The Facebook integration is problematic. The upgrade process requires much more work than other products.

Read more

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