PracticeSuite Reviews

How easy it is to use and any questions are quickly answered via live chat

I don't think I disliked anything while using practicesuite.

Easy medical billing system, not difficult to get write offs done or adjustments.

I love using it for the multifunctional tasks of balancing different files

It takes a while to learn the software. I believe it is not as user friendly compared to other software.

Telemedicine and patient engagement services that are easily connected to billing services

.Very user friendly and easy to follow for patients and users

Connection speed not the best but may be a institution problem

Due to covid we have had an increase in emedicine visits

Since its cloud based, I am able to use it anywhere and at any time I want.

Some instructions were hard to follow but overall good. Setting up new cases can be a challenge at time. I think the process could flow a little better.

Great software at a great price!

I like it because it makes patient billing easy to follow and you are able to use both UB04S AND CMS1500 for billing.

What like about PracticeSuite is that your able to get costumer support at anytime. If you have any issue you can let PraticeSuite know and they will fix it for you.

Sometimes after updates the service is slow or some updates are not useful.

Multiple benefits include: scheduling is easy, billing is easy, all documents are easy to access.

tracks time with multiple different options on what your place of work wants

I have used Practice Suite for about five years and have not run into any problems with it.

What is your objective of using a time management software.

Billable time to clients.

Practicesuite is user friendly. The scheduling page is easy to navigate and create/cancel/reschedule appointments

It was confusing to learn how to save a canned sheet for a client. It is important to be able to have a saved plan/saved goals for the client so that notes can be completed quickly. I think learning how to do this should be made more clear.

I like that we can upload documents to practicesuite under a specific patients file.

Scheduling system is clear and easy to use. I like to be able to see everything laid out. Glad we can still drag and drop scheduled appointments. Fairly easy to create templates for electronic medical records.

Challenging to incorporate information for pediatric patients like parent names. Portal is also not as easy to use as I would like. Can only type in small amounts of information. There are often time two sections for the same thing (notes, two signature sections for electronic medical record), which could be consolidated. Would also like to be able to pull up certain information form the scheduling form without moving to different tabs. I would also like to be able to get rid of tabs/sections of practice suite that we do not utilize.

Somewhat challenging to manuever around initially. Can tailor to your needs most of the time.

Challenging to incorporate information for pediatric patients. Portal is also not as easy to use as I would like. Can only type in small amounts of information. Easy program to utilize with people who do not work in the same building. Customer service are generally easy to get in touch with.

I like the simplicity of the scheduler in that we can view all the therapists’ schedule for that day or you own week schedule. I like the organization of the colors based on different appointments.

I don’t like that it automatically kicks you out after 1 hour inactivity or freezes when you’re mid note. It would be nice if there was an auto save for when you’re writing your note so you don’t lose it. I don’t like the ads that were initially on the bottom of the screen.

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The scheduler is easy to navigate and helpful when trying to match up times with other clinicians, it’s not too visually crowded. The inter office messaging system is easy to use as well.

It can be difficult to access patient information from the Clinical Desktop.

Our front office manager has been able to upload documents through the secure site to keep in patient files, which is safer than filing physical copies.