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Practice Fusion Reviews

User Rating

3.7/5 (Based on 319 Ratings)

Rating Distribution

  • Excellent

    36.7%
  • Very Good

    24.1%
  • Average

    21%
  • Poor

    5%
  • Terrible

    13.2%

User Sentiments

User-friendly Interface, Comprehensive EHR Features, Customizable Templates, Efficient Patient Charting

Occasional System Crashes, Limited Interoperability, Slow System Performance, Messaging Function Issues

Do You Use Practice Fusion?

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Review Summary

Practice Fusion, a cloud-based EHR system, receives mixed reviews from users. Many users commend its ease of use, praising its user-friendly interface and intuitive design. Others appreciate its comprehensive features, citing its robust charting capabilities, e-prescribing functionality, and patient portal. However, some users criticize the system's lack of customization options and occasional technical glitches. While many users acknowledge its value for smaller practices, some express concerns about its suitability for larger organizations.

Pros

  • Streamlined scheduling and patient management tools improve efficiency and reduce administrative burden.
  • Robust electronic health records (EHR) system ensures comprehensive patient data management and secure access.
  • Userfriendly interface and intuitive design enhance ease of use, minimizing training requirements.

Cons

  • Limited customization options may not meet the specific needs of all medical practices.
  • Occasional technical glitches and downtime can disrupt workflows, potentially affecting patient care.
  • Some users have reported challenges with customer support, impacting the overall experience.

AI-Generated from the text of User Reviews

Reviews
LG

Lourence Joy G

November 20, 2022 Source: G2.com
"Very reliable, detailed and easy to use. Transcribing is easy and making superbill."
What do you like best about Practice Fusion?

It's the new version of it. It's very easy use when making notes nothing to worry about the prescription. It's all listed on the left side. No hassle.

What do you dislike about Practice Fusion?

Actually there's nothing to mention about. All good. Maybe, at least make another pinned note available for new pinned note and make sure to resize it to a little more to have space.

What problems is Practice Fusion solving and how is that benefiting you?

It's happening on the pld version of it when it comes to making a notes and specially when it's regarding calling in refills. I found it hard to go back to summary home page to do copy and paste. But after having new version, it's very time saving. We can just see the med list on the left without leaving the notes.

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AA

Alia A

November 14, 2022 Source: G2.com
"7 years experience in Health Care IT"
What do you like best about Practice Fusion?

The user interface is user friendly. Practice management is very helpful.

What do you dislike about Practice Fusion?

interoperability is not very good in this application .

What problems is Practice Fusion solving and how is that benefiting you?

It is the perfect application to help medical users to perform their day-to-day operations very smoothly

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GC

Gobinder C

August 31, 2022 Source: G2.com
"It is a great system very easy to use"
What do you like best about Practice Fusion?

That templates can be created according to our needs

What do you dislike about Practice Fusion?

Adding prescriptions is slow since you must add one and then go in again.

What problems is Practice Fusion solving and how is that benefiting you?

Mips calculator at the end of the year, scheduling and keeping appointments nice and clear

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JW

Jeff W

August 24, 2022 Source: G2.com
"Easy to use, low cost, cloud-based EHR"
What do you like best about Practice Fusion?

Practice Fusion is low cost (~$120/month). It is very intuitive and easy to use. I was able to easily make personalized templates that made documenting office visits or televisits quick and thorough. Just like with any EHR, there is a learning curve at first, but the learning curve with Practice Fusions was faster than any other EHR I have used. I have been completely satisfied with the product since I started using it 5 years ago.

I strongly recommend adding Updox to the EHR. It allows for online consent forms to be reviewed and signed by patients and saved to the charts, as well as faxing and a streamlined televisit format.

What do you dislike about Practice Fusion?

The interoffice communication functionality needs to be improved. It's somewhat difficult to send my nurses messages.

What problems is Practice Fusion solving and how is that benefiting you?

Portable, fast ability to schedule office visits and document encounters. The price is reasonable.

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AU

Anonymous User

June 15, 2022 Source: G2.com
"Practice Fusion is so easy to navigate"
What do you like best about Practice Fusion?

I love the ease of entering in a new patient and the scheduling technique. (:

What do you dislike about Practice Fusion?

I dislike the messages feature, I mean I like that it allows us to document each time we enter the chart, BUT I don't like that we can't edit them.

What problems is Practice Fusion solving and how is that benefiting you?

I would say the scheduling aspect.

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AU

Anonymous User

October 21, 2021 Source: G2.com
"EMR I consistently recommend"
What do you like best about Practice Fusion?

I have been using PF for over 5 years, and despite occasional consideration of other platforms, it always wins out! Practicenfusion provides a simple user experience with options for customization to provide a streamlined administrative process.

What do you dislike about Practice Fusion?

I dislike not having a dedicated rep or person to speak with regarding minor issues that arise.

What problems is Practice Fusion solving and how is that benefiting you?

We have more connectivity options with patients including telehealth through the UPDOX integration and ease of charting to minimize administrative burden.

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D

Dorcas

August 29, 2021 Source: Financesonline.com
Awesome software

PROS: Other EHR software are pretty confusing. Practice Fusion is not like them at all. It keeps everything organized in an easy-to-understand manner. The user interface is so intuitive that there is really not much training required. The software is pretty basic but it gets everything done. I also love how there were four necessary documentation sections (SOAP note).

CONS: Very seldom, the software crashes and leaves us hanging. These episodes could last around 5 minutes and sometimes even reach 2 hours.

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B

Bertrand

August 29, 2021 Source: Financesonline.com
So much better than many paid systems out there

PROS: PF makes notetaking easy. Overall, the user interface is just a breeze. I have used many solutions for EMR in my practice and many of them cost around $500 per provider every month. But PF trumps them all when it comes to ease of use. Many of them lack critical features as well. On top of all that, PF is free!

CONS: There may be some features that I would like PF to add but they are not a deal-breaker. PF is still my favorite.

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B

Betty

August 28, 2021 Source: Financesonline.com
Great program overall

PROS: I like how it is well organized. We can pull up pertinent information easily.

CONS: I hope that they add a duplication identification feature. Sometimes, people input duplicates and this makes it hard to find the accurate and complete one.

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R

Robbie

August 26, 2021 Source: Financesonline.com
It works well for us

PROS: It organizes our information in one single database.

CONS: The messaging function is not great. It is also hard to navigate in the software. One time I closed one screen but I apparently made it "hidden" instead. Also, there are times when it is hard to find things within "tasks".

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