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Practice Better Reviews

User Rating

4.8/5 (Based on 94 Ratings)

Rating Distribution

  • Excellent

    84%
  • Very Good

    12.8%
  • Average

    1.1%
  • Poor

    1.1%
  • Terrible

    1.1%

User Sentiments

Comprehensive Feature Set, User-Friendly Interface, Extensive Integrations, Excellent Customer Support

Limited Customization Options, Confusing Food Journal Feature, Lack of Certain Third-Party Integrations, Occasional Software Glitches

Do You Use Practice Better?

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Review Summary

Practice Better is a popular EHR solution praised for its user-friendly interface, robust features, and integration with other platforms. Users highlight the platform's ability to streamline administrative tasks, manage client information securely, and facilitate communication through messaging and video calls. However, some users express concern about the cost for larger client bases, the limited customization options for programs, and occasional navigation difficulties for clients. The platform's ease of use and essential features make it a valuable tool for many professionals, though improvements in certain areas could enhance the overall experience.

Pros

  • Practice Better streamlines scheduling, billing, and client communication.
  • Client access to secure portal enhances engagement and convenience.
  • Integration with thirdparty apps expands functionality and automation.

Cons

  • Limited customization options can make setting up services complex.
  • Pricing structure can be expensive for businesses with large client bases.
  • Navigation can be inefficient and hinder patient adoption.

AI-Generated from the text of User Reviews

Reviews
LA

Lori A

February 2, 2024 Source: G2.com
"Nearly all in one platform"
What do you like best about Practice Better?

The integrations are my favorite part of Practice Better. I can order both labs and make supplement recommendations for my clients right from practice better rather than going to another website

What do you dislike about Practice Better?

I would love the ability to build out landing pages in Practice Better to truly make it all in one for me

What problems is Practice Better solving and how is that benefiting you?

Having a HIPPA compliant portal where I can upload documents for my clients, do invoicing and billing, scheduling and messaging

Read more
DZ

Dr. Renata Z

October 19, 2023 Source: G2.com
"One of my favourite EMR platforms for all Wellness practitioners"
What do you like best about Practice Better?

PB has a clean interface, easy UX, quick to learn without tutorials and simple to implement into a medical or wellness practice. It allows me to connect with my patients and offer quick answers to them and their customer support team is timely with resolving problems

What do you dislike about Practice Better?

Perhaps the Schedule/calendar could be better developed, a bit cleaner/easier to read, easier to modify with drag and drop

What problems is Practice Better solving and how is that benefiting you?

Allows me to offer secure, realtime care to my patients and integrates messaging, treatments, while allowing me to exapnd my business

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ML

Megan L

October 7, 2023 Source: G2.com
"Has made my practice infinitely easier"
What do you like best about Practice Better?

Since starting with Practice Better over 3 years ago, my billing, scheduling, group program management, and client tracking have all become easier. I love that the platform streamlines almost everything I do with clients and gives them an app interface to conduct all of their business with me!

What do you dislike about Practice Better?

There are still some areas for improvement with the food logging database and chat features in the group programs. Overall great though!

What problems is Practice Better solving and how is that benefiting you?

Having almost everything I need to run a nutrition practice in one software.

Read more
AC

Aqiylah C

October 5, 2023 Source: G2.com
"Practice Better = Better Business"
What do you like best about Practice Better?

Practice Better has allowed me to manage all the moving parts of my multi-faceted business from one place. This is most helpful for organization and followup. Also, Practice Better works well for both my in-person and virtual services, as well as my product offerings.

What do you dislike about Practice Better?

The only downside of Practice Better has been sizing image headers for programs. This minor inconvenience that is grossly overshadowed by all of the benefits.

What problems is Practice Better solving and how is that benefiting you?

The protocols, notes and chat features allow me to keep all client communications in one place which solved the problem of piecing together client info and updates from multiple sources - email, text messages, etc - while keeping the information HIPAA compliant.

The tags and broadcast features allow me to group clients together in various ways that make sense for me, and send specific messaging to those groups at once, eliminating the need for an email list.

Personalized recommendations and forms are easily edited and added to a protocol that can then be sent to a client, and available for future review by both of us.

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KS

Karolin S

October 4, 2023 Source: G2.com
"Fits my needs!"
What do you like best about Practice Better?

The food journal aspect & analysis of food journal

What do you dislike about Practice Better?

Not having a home button when using on a desktop

What problems is Practice Better solving and how is that benefiting you?

Support & accountability.

Professionalism with sending client forms.

Appointment reminders.

Billing/invoicing.

Read more
CK

Caroline K

October 4, 2023 Source: G2.com
"Practice Better is very comprehensive and perfect for dietitians"
What do you like best about Practice Better?

How much it encompasses on one platform: video appointments, fax capabilities, food journal monitoring, notes, billing, chat feature with clients, it truly has it all.

What do you dislike about Practice Better?

There is a learning curve for the food journal, and many clients say it's harder to navigate compared to something like My Fitness Pal.

What problems is Practice Better solving and how is that benefiting you?

Having everything in one which helps me not to have to have a million different accounts for everything.

Read more
MK

Mark K

October 4, 2023 Source: G2.com
"Made my life so much easier"
What do you like best about Practice Better?

The Practice Better software is extremely easy to use, and because it frees up so much time, you can grow your business and increase your revenues. The customer support is first class with updated webinars to help you navigate the site and grow your business.

What do you dislike about Practice Better?

It's hard to report negatively about Practice Better. As a UK user I still haven't integrated my labwork with my registered clients.

What problems is Practice Better solving and how is that benefiting you?

Keeping on top of my clents needs and offering each and every one a first class service.

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CL

Crystal L

October 4, 2023 Source: G2.com
"All in one service software"
What do you like best about Practice Better?

I tried a couple other platforms brieftly and I loved that Practice Better had an everygreen program option as well as a way to keep by clients info and set up appointments with them all in one platform. It was easy to use, I was able to set up quickly and it blending well with zoom. I use it daily if not more so I need something that is realible and that has support quickly if I need it.

They have also just bought That Clean Life which is software I have been using for a couple years as well.

What do you dislike about Practice Better?

I don't have any complaints right now as I have asked for different features and they are actually now available. The one huge feature they didn't have when I started was able to do module sections, and not they have them.

What problems is Practice Better solving and how is that benefiting you?

The modules and programs are now really easy to use.

I also love that That Clean Life is going to be able to be linked as one.

Read more
SA

Saba A

October 4, 2023 Source: G2.com
"Always saves me and my clients time. User friendly interface."
What do you like best about Practice Better?

Forms, Messaging, Links to other platforms, Uploading documents, faxing etc . Customer support is quick and solves my concerns in a reasonale time frame. Easy to use and implement in my practice

What do you dislike about Practice Better?

Not integrated to Google Meets. As I use that for my video chat platform

What problems is Practice Better solving and how is that benefiting you?

Helps in keeping my stuff organized and all HIPAA compliant documents in one place.

Read more
KB

Kat B

October 4, 2023 Source: G2.com
"best EHR"
What do you like best about Practice Better?

chat feature, ability to create programs, customizability - super easy to use, integrates with Fullscript. Customer support is helpful

What do you dislike about Practice Better?

I wish the programs were structured more like Kajabi, where the clients could click through different slides.... rather than one page of continuous reading.

What problems is Practice Better solving and how is that benefiting you?

able to keep close contact with my clients through daily chat feature

able to easily share treatment protocols

Read more

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