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PowerDMS Reviews

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Review Summary

User reviews for Power DMS highlight its effectiveness in managing policies, training, documents, and accreditation assessments. Users praise its ease of use, accessibility, and ability to streamline workflows, eliminating paper-based processes and saving time and costs. They also value the comprehensive nature of the platform, its integration with various file types, and excellent customer support. A few users expressed a desire for more advanced search features and customization options, particularly in the training module. Overall, users overwhelmingly appreciate Power DMS as a valuable tool for enhancing organizational efficiency and compliance.

Pros

  • Power DMS simplifies document management and training.
  • Easy to use interface with minimal training required.
  • Provides a single repository for all essential documents.
  • Exceptional customer service with responsive support teams.

Cons

  • Search function may be clunky and require extra effort.
  • Certain features, like training modules, can be challenging.
  • Limited file upload space and support for file formats.
  • Advanced workflows can be cumbersome to set up and manage.

AI-Generated from the text of User Reviews

Reviews
LX

Leah X

December 11, 2023 Source: G2.com
"Pretty Great"
What do you like best about PowerDMS?

Perfect for training purposes and pull up information when needed to access policy and procedure

What do you dislike about PowerDMS?

Typing in key word and pop up document that doesn't correlates to what I need.

What problems is PowerDMS solving and how is that benefiting you?

Not applicable at the moment

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LV

Larry V

October 15, 2022 Source: G2.com
"Simply the best tool to manage policy, training, documents, and accreditation assessment"
What do you like best about PowerDMS?

Tough question because it's all great. The way that documents are integrated and can be associated with accreditation assessments is awesome. I'm only doing the work once, and proving the accreditation standards with real work in real time. By requiring signatures for all polcies, I know that thjey have been acknowledged, and changes are sent for review quickly, without printing copies for everyone, or relying on email for notification. Training is easy to set up, even faster to duplicate, and can be assigned quickly to users.

What do you dislike about PowerDMS?

The only downside is that PowerDMS has more features than most people will grasp immediatley. It is a very organic experience, and users will exapnd trheir abilites to realy get the most from the product over time.

What problems is PowerDMS solving and how is that benefiting you?

The main problems solved with PowerDMS are accountability, communication, and accessability of information. We have digitized tens of thousands of documents, reduced the need to ask others for documents that should be available to all (or those within a work group), and, by using certificates, have eliminated the need to remember when recurring tasks have to be performed. PowerDMS simply tells you when theses tasks are due. Once acomplished, your timer is reset, and you can carry on until the next notification period.

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AU

Anonymous User

February 14, 2022 Source: G2.com
"PowerDMS Changes Everything"
What do you like best about PowerDMS?

Ease of use; collaborative tools; reporting tools. HELP and SUPPORT is second to none! What a team.

What do you dislike about PowerDMS?

Can't think of anything I dislike; PowerDMS has yet to disappoint.

What problems is PowerDMS solving and how is that benefiting you?

My use is two-fold; one as an accreditation manager; the other as administrator of an accrediting body.

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SE

Stephanie E

February 10, 2022 Source: G2.com
"Accountability is key"
What do you like best about PowerDMS?

I feel that PowerDMS not only provides a very user-friendly system to be used and to help our Police Department in a number of ways but it also listens to us as users. If we feel like something is needed to be added or changed they listen and do the research on it. They have many different kinds of customers to please and they do a darn good job. Customer service is stellar. They get back to you if they can't fix something immediately and actually follow up to make sure things are working as needed.

What do you dislike about PowerDMS?

I wish certain parts of the "courses" options could be changed to invisible or visible. and this is me being super picky about something I dislike.

What problems is PowerDMS solving and how is that benefiting you?

We are able to put all the important documents and training in one place. We are also able to prove that our users have read and covered what is required of them. We are able to prove required state training is completed. Our users are able to access training after completing it for the purpose of review.

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PH

PaSonna H

May 27, 2021 Source: G2.com
"PowerDMS has made the way we provide access to information seamless."
What do you like best about PowerDMS?

How easy it is to navigate as well as the accessibility for all staff members.

What do you dislike about PowerDMS?

There is honestly nothing I dislike about PowerDMS

What problems is PowerDMS solving and how is that benefiting you?

I can update policies and procedures as often as necessary, without worrying about how. The benefits are that you can set alerts to remind you when updates need to be made.

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AU

Anonymous User

November 17, 2020 Source: G2.com
"PowerDMS is great!"
What do you like best about PowerDMS?

One software that is simple to use and takes little time in order to train new hires. Allows for an easy Accreditation process.

What do you dislike about PowerDMS?

I have not run into anything I currently dislike.

What problems is PowerDMS solving and how is that benefiting you?

Training is a hassle with Covid, Having software that can push out training has made this year simple.

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JR

Julie R

September 16, 2020 Source: G2.com
"Likely one of the best investments we have made!!"
What do you like best about PowerDMS?

No words exist to adequately explain how infinitely helpful it has been to have our policies and procedures in the palms of our employees hands. The ease of use makes this a highly powerful tool that is only limited by your creativity in how to use it.

What do you dislike about PowerDMS?

Reporting is somewhat limited, in my opinion. I really haven't found anything that I couldn't find a work around for, or anything that simply modifying how "things have always been done" to fit a better model of best practices didn't solve.

Some of the safety features that are built in to maintain audit trails and preserve integrity can be frustrating, despite the fact that they make sense. The one thing that I have disliked is that I cannot remove a user's signature from a policy if we require them to review and re-sign it for any reason. I either had to create a new version of the document (thus requiring EVERYONE to re-sign) or I had to archive and recreate the user. Also not practical. This is something I wish there were a more practical solution to solve.

What problems is PowerDMS solving and how is that benefiting you?

We have been able to completely modify how we disseminate information with a huge increase in efficiency and effectiveness. As an administrator, the ability to track certificates, training, and a wide variety of other documents has given us a single-spot repository that can be accessed from anywhere. No longer do we have to chase paper documents in filing cabinets or ask various offices to chase things down. Every day we are trying to find new ways to use PowerDMS to track things we are already doing.

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EG

Ed G

August 5, 2020 Source: G2.com
"PowerDMS for Law Enforcement Agencies Review"
What do you like best about PowerDMS?

PowerDMS provides a one-stop document management and accreditation maintenance experience. It is an easy software to learn and has been very well received by our organizations.

What do you dislike about PowerDMS?

On rare occasions, PowerDMS language for specific types of activities can be confusing however; it is not a steep learning curve.

What problems is PowerDMS solving and how is that benefiting you?

The Buckeye Police Department uses PowerDMS to manage both the CALEA Law Enforcement and Public Safety Communications Accreditation programs. The software has allowed us to maintain accreditation related documents, videos and sound bytes in one central area that provides rapid retrieval.

Additionally, we store all policies, standard operating porcedures, training courses and records, inventories, forms and critical maps within the system. As PowerDMS is a cloud based system, this allows our officers to quickly retrieve critical document in the field. It seems that on a weekly basis we learn more ways to maximize PowerDMS for the benefit of the organization.

The use of this system in the policy development, review and approval process alone has saved the organization money, in the form of no paper, and time. We are now able to take a policy from draft stage to publication in as few as a hours for a critical, life-safety policy to two-weeks for other routine policies. In the past, this process took up to one month and often times longer, to achieve.

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AU

Anonymous User

May 22, 2020 Source: G2.com
"Reliable System/ Software that is constantly being improved!"
What do you like best about PowerDMS?

PowerDMS support team is truly supportive. The company is constantly trying to improve usability, create new functions to help agencies/companies, and has one of the most robust "How To" sections.

What do you dislike about PowerDMS?

PowerDMS does take time to learn. I am constantly learning new things. By being able to customize so many areas, this means there is more to learn and understand. Not necessarily a dislike, just a truth of the matter.

Recommendations to others considering PowerDMS:

Great tool. Truly wish I would have had this at my old agency completing correction audits.

What problems is PowerDMS solving and how is that benefiting you?

We use PowerDMS for accreditation purposes only at this time. It allows us to store all proofs in one "home" for assessors.

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AU

Anonymous User

May 19, 2020 Source: G2.com
"PowerDMS"
What do you like best about PowerDMS?

The simplicity of the software! I enjoy the ease of working through the software. The training tools are a jewel!!!

What do you dislike about PowerDMS?

I don't like not being able to change policies after they are published. To error is human and sometimes is impossible not to make a mistake.

Recommendations to others considering PowerDMS:

Great tool!!! It will add value to any organization!@

What problems is PowerDMS solving and how is that benefiting you?

Eliminating the possibility of out dated policies and adding the option of computerize training. Power DMS helped our organization to become more organized and shorten distribution time of important material.

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