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Power Diary Reviews

User Rating

4.7/5 (Based on 704 Ratings)

Rating Distribution

  • Excellent

    77.7%
  • Very Good

    18.8%
  • Average

    2.4%
  • Poor

    0.4%
  • Terrible

    0.7%

User Sentiments

Excellent Customer Support, Automated Appointment Reminders, User-Friendly Interface, Comprehensive Features

Limited Customisability, Occasional Software Glitches, Expensive SMS Feature, Lack of Mobile App

Do You Use Power Diary?

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Review Summary

Overall, users find the software easy to use and efficient for managing their businesses. Reviewers appreciate its customizable features, comprehensive reporting capabilities, and excellent customer support. However, some users have expressed concerns about the occasional technical glitches and the limited mobile app functionality. Additionally, a few reviewers have mentioned that the learning curve can be steep for new users, and the pricing may be a deterrent for some businesses.

Pros

  • Userfriendly interface and navigation for seamless scheduling.
  • Robust reporting and analytics for informed decisionmaking.

Cons

  • Occasional bugs and glitches can disrupt the user experience.
  • Limited customization options might restrict personalization.

AI-Generated from the text of User Reviews

Reviews
n

naomi

November 5, 2024 Source: Trustpilot.com
I have used Power Diary for about 3 or…
I have used Power Diary for about 3 or 4 years and find it really good for my clinic. I have added 2 other therapists to it so I can see their diaries and the notes and forms are great as I can set them up to my specification. I also use the telehealth option for online consultations, making life so much easier. I recommend it./
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RM

Richard Mandell

August 12, 2024 Source: Trustpilot.com
We are very pleased with Power Diary
We are very pleased with Power Diary. Setting it up to reflect the needs of our clinic was very easy, and it continues to work well and is easily adaptable to any temporary changes. Equally important, the customer service is excellent. It immediately responds to any questions.
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D

DC

August 12, 2024 Source: Trustpilot.com
3 reasons to use PowerDiary
I have really enjoyed three aspects of PowerDiary:

1. The seamless integration of practice management, clinical practice (note taking and assessment forms) and practice billing. An added bonus is the integration with my accounting software (Xero).

2. The incredible client support services when I have contacted them for assistance on particular issues.

3. The ongoing growing and evolving of features that the software offers.
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A

Adam

August 12, 2024 Source: Trustpilot.com
It has been exactly what we need
It has been exactly what we need. Great software
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CM

Carmel Markham

August 10, 2024 Source: Trustpilot.com
Super easy
Easy to book in, easy to use and always works!
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MM

Melissa Martorano

August 6, 2024 Source: Trustpilot.com
I use this app for work
I use this app for work, i am a foot care practitioner in a clinic. Great way keep track of appointments & client records. I highly recommend power diary!!!
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DR

Donal Reilly

August 5, 2024 Source: Trustpilot.com
Coming into setting up my practice I…
Coming into setting up my practice I knew that an excellent client management system was vital to my success. I had used several other ones in the past 10 years and researched around. As a customer I had experience of Power Diary portal and how easy that was to book and change appointments, pay for sessions with my physio etc.
Power Diary has not disappointed me at all now as a business owner. The set up was extremely easy and most of the features are self-explanatory. If they are not clear to you then Power Diary have a video for it. Honestly, there is a video for everything. Not only that but the dedicated customer service team replied to my only query within 15 minutes. I only had the query as I had not clearly looked at the video!

I love the simplicity of the booking features, the instant and fully amendable documents, email templates, invoice templates. You can communicate with your clients with a quick email, text message reminders at a very limited cost, and also they offer Telehealth light which suits my needs. The video service is perfect and all clients report that it is very simple to use with no additional software to be downloaded.
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KP

Kassy Payne

August 5, 2024 Source: Trustpilot.com
Power Diary feels like a community.
We have been using Power Diary for a few months now. Power Diary feels like a community. The regular webinars are informative and enjoyable. The people behind Power Diary have been accessible and responsive when we needed help. It has been great to see updates and improvements in real time. No practice software will be perfect or meet everyone’s needs but using Power Diary means I don’t feel like I am shouting into a void when I need help with something.
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LE

Laurie Ellis

July 11, 2024 Source: Trustpilot.com
Easy to use
Easy to use, very cost effective and takes the stresses out of following up appointments. It’s really improved my show rate
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ND

Nathan Dick

July 7, 2024 Source: Trustpilot.com
Power Diary is the bomb
Power Diary is awesome, it takes over so many functions I had to do manually previously. I like how customisable, user friendly and intuitive it is!
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