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78%
20.2%
0.9%
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0.9%
Excellent Customer Support, Customizable Surveys, Ease of Use, Personalized Reports
Limited Design Customization, Occasional Bugs, Complex Advanced Logic, Expensive High-Tier Plans
User reviews for PointerPro highlight its strengths in creating assessments and surveys, with users praising its ease of use, intuitive design, and robust customization options. The platform is particularly appreciated for its ability to generate personalized reports. However, some users express concerns about lacking flexibility in report display options and the complexity of advanced features, suggesting a need for improved user interface and more comprehensive documentation. While customer support is generally praised for its responsiveness and helpfulness, users do note that support hours may not be ideal for all time zones.
AI-Generated from the text of User Reviews
We were able to do everything that we wanted, for a very detailed evaluation that had over 90 permutations and provided a highly personalised report. The team are always on hand to help and we found them very responsive and very patient. The interface is straightforward, once you get the hang of it. We felt appreciated and valued as customers.
The number of options available means that initial onboarding can feel daunting. But their customer service team is very helpful and friendly and held our hands throughout. So whilst it is daunting, it is worth persevering.
It allowed us to serve very complex and involved surveys to prospective clients, who then received a highly personalised report that had over 90 different permutations. Only Pointerpro could provide the necessary level of sophistication.
I like the customizability of the tool, both in terms of the function and the aesthetics of the surveys. It allows us to shape it exactly how we want. I don't know of another tool with the same level of detail and adaptability.
The most difficult aspect of PointerPro is the learning curve to designing the surveys. The incredible power of the tool comes with a lot to learn in order to maximize one's use of it.
PointerPro has created a fully customizable survey, provided valuable research and data for our organization, which allows us to be better informed in our planning and decision making for the people we serve.
1. very intuitive UX
2. Leaderboard (we looked at 5 other quiz software tools and none had this)
very minor. When I'm at the results section, it takes several clicks to return to home to see list of other quizzes
We needed to send a series of learning quizzes to our employees (we called then Know Your Product) with a leaderboard to motivate use.
I have the ReportR membership and I have been using it daily for nearly a year. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Nothing so far. I am generally very happy with my experience.
Do ask for support anytime you have a question. Support team at SurveyAnyplace is amazing!
A number of tests that have been administered using paper/pen are now up online thanks to Survey Anyplace, accessed through a personalized link or QR code.
We love how well branded we can make our surveys through this software.
Designing custom scoring and putting together the ReportR reports is slow and clunky but the results are beautiful.
We wanted to reduce the amount of time it took us to send follow-up reports. The ReportR add on has made that possible!
Customer service, wide range of survey options.
It was a bit hard to get used to the site and find some options, simplification would be great.
Hiring assessment test, feedback forms, surveys inside of the company
Survey Anyplace offered us the ability to have a survey, combined with a quiz that returned personalised outcomes - something that we couldn't find in any other tool. It's very easy to use, intuitive and the support was excellent - would often get responses within 5 minutes. No tweak or change to the product was too much and always accommodated.
If subscribing for a short term, it's a bit expensive so definitely better to go for a longer-term subscription.
The ability to have a survey and quiz combined thst is easy to use for a wide group of respondents. Feedback from users had been excellent
I happened upon Survey Anyplace and had never heard of it prior to my Google results. The service from this company was great. From on-boarding, to report data results, and questionnaire format - the support has been astounding. I would highly recommend and the price point is great for small and mid-sized firms as well.
Maybe a more in-depth logic/equation tutorial would be helpful.
I use Survey Anyplace to build a lead capture questionnaire that downloads into a formal and branded PDF report.
Easy to use and it have great functionality to build simple to comprehensive questionares of different types.
The Report-R PDF solution is perfect for giving our clients quality feedback.
The service from Survey Anyplace is excellent and really quick.
They are humble and listen to feedback.
Some minor bugs in some of the most advanced functionallity. (but: Survey Anyplace support is addressing this very fast.
We use the Report-R version as a plattform to build our maturity assessments. Its easy to use and it have great functionality to build simple to comprehensive questionares of different types. The Report-R PDF-solution is used to give our clients personalized feedback in a nice design. The service from Survey Anyplace is very good and really quick. We give our warmest recommendations!
Branding.
Get more sales qualified leads.
A survey solution that covers our survey & assessment needs when we do consult.
Do not have to deveop our own tool, because this tool have a high cost benefit
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You can create engaging surveys, quizzes, and assessments quickly and easily, with robust PDF output that is a great takeaway for your audience.
It doesn't support javascript so you can't embed and tracking codes or format numbers without having to reach out to their custom development team for an extra charge.
PointerPro has given us a platform to create engaging experiences that provide personalized output for our prospects and customers.