PMG Platform Reviews

The PMG platform is easy to use, easy to implement new projects, it handles complex workflows very well, it has many different connection options, it's very easy to integrate with our systems. The customer service/support team is always quick to reply.

I don't have any complaints about the platform or the support/customer service team.

PMG has an easy to use platform to our business partners.

I loved the client support from PMG. They were always available and response through the whole project live cycle (vendor evaluation, selection, implementation, and post launch).

The biggest issue we had was migrating cases from our prior system provider. We had a lot of prior cases (data) to migrate. PMG admitted they under estimated the difficulty of migrating, user access to migrated cases, and system performance impacts of all this migrated data. However, I still give them credit for a great job. They continued to work on it and addressing the issues until it met our needs for both access and system performance.

Management o Human Resources and Loss Prevention Cases for Retail Business. Organizing and tracking of cases as well has archive history.

PMG's capabilities range from Easy to configure and lauch service catalog to any advanced webdev configuration you could need. If you have the desire to build something, you can probably build it with PMG.

Occasionally Documentation can be out of date. They make up for this with excellenct direct customer service, but it does sometimes limit the ability to self-serve troubleshooting.

The PMG platform is helping us run our business more effectively. We're able to connect data across systems and reduce/eliminate a lot of the manual work that had been done before due to systems not talking to each other. Additionally, we've been able to streamline formerly manual request processes with some smart gudance in forms that reduce churn and speed up service delivery.

PMG has been a great partner to work with. Their base solution met the majority of our needs and they developed enhancements to meet our highest priority gaps. Their support response time is exceptional.

Our specific implementation required a data migration and we decided to lump together many data fields into one. As a result, searching for migrated data can take a while.

HR case management. Specifically, tracking case progress, notes, and history.

The PMG Platform has top of the line app developer and workflow developer tools that makes it very easy to create apps

for our customers. These tools also make implementation extremely easy when migrating solutions between dev, test, and prod environments. The PMG team's customer support has always been top notch. They are quick to provide solutions to any issues that we report.

Additional documentation for the development tools would be great.

The PMG Platform enables us to easily and quickly develop new apps and workflows that help our users request services from our fulfillment teams.

The PMG platform is user friendly and provides the tools required for a very fast ramp up of service offerings requiring varying degrees of workflow complexity.

For complex services, knowledge of advanced coding is required. These are generally a small percentage of offerings but like most workflow based platforms may take a some time to plan and effectively build. The ease of adding simple tasks does help to mitigate delivery time.

We have streamlined everything from simple pc requests to complex business applications to cut costs across the company. We have reduced time to onboard large groups by more than 25%.

1. friendly contract negotiation, 2. proven, fully configurable and extendable platform, 3. cyber security compliant service offerings, 4. quick win of implementation, 5. client-centric company culture

A little complicated access permission settings

I am very certain that you will get more benefits than investment from not only the platform but also the entire PMG team.

Due to covid, work-from-home situation has continued over two years. WFH becomes one way of working style as new normal. A number of legacy paper-based business processes in my organization have been transformed into the platform to accommodate them online. The next landscape involves integration with other industry-standard systems, RPA, and in-house build systems to automate manual tasks, streamline key business processes and gain higher ROI.

The new form and app desinger. The rich integration with external technologies like AD, REST API, Service Now, SQL, etc. Developing the business needs is easy, robust, and fast.

While working with a massive amount of data, the report editor response is slow also. If we need to process the same data upfront, it is pretty costly.

We are automating complex business scenarios rapidly with minimum defects. Things are easy to maintain and understand.

We see a decline in incidents and service requests.

Its flexibility and ease of use. Fully Configurable and extendable platform. The workflow works absolutely great as it is easy to use, can do alot and is easy to learn.

I would like that the front-end to get a little bit better. It can do better by providing read-only workflow permission, allowing users to see how the workflow is configured without editing.

The PMG Platform offers many extraordinary features such as Workflow, Forms, Dashboards, Application Portal, varieties of pricing levels. Users can quickly configure applications.

Ability to compute complex processes. The reusability of the workflows is impressive. Approval workflow automation, back-end processes. User Interface is great.

Automated Platform, Simple to Use, Solves Complex Logic, Reduce Programming Efforts, Faster and Reliable delivery of products, Best Integration Practices, Scalability and flexible, Application designer, Form Designer, Workflow Designer, Leagacy Editor, Inbuilt Javascript.

Angular and React, the front-end technologies, are not a part of this platform and should be integrated. Bootstrap and CSS should be made more user-friendly—improvements to form designer.

Robust, Scalable, Solves Complex Logic, Makes programming easier, Deliver Products on time, Best Integration Platform, Low code No Code, achieves our goals.

We can meet the client requirements and deliver the products in time using this PMG Platform. Our team productivity has increased, and the graph is going upwards even in times of crisis when other teams cannot reach met expectations. We are producing the best results using this software.