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PlayerLync Reviews

User Rating

4.6/5 (Based on 59 Ratings)

Rating Distribution

  • Excellent

    67.8%
  • Very Good

    27.1%
  • Average

    5.1%
  • Poor

    0%
  • Terrible

    0%

Do You Use PlayerLync?

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Reviews
AU

Anonymous User

May 14, 2023 Source: G2.com
"Best of the Best"
What do you like best about PlayerLync?

The best thing about Playerlync is how quick and easy it is to make new users. Playerlync allows me to clone existing users with similar groups and teams. Over the last decade, this feature has saved me countless hours of work.

What do you dislike about PlayerLync?

I have no complaints about Playerlync. The product works as it was intended and then some. It makes my job much more efficient.

What problems is PlayerLync solving and how is that benefiting you?

Playerlync allows us to send critical content to every user from anywhere in the world. The content is delivered to our users within minutes of publishing. Users never have to search for new content to be downloaded.

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HC

Hanna C

May 1, 2023 Source: G2.com
"Great service all around!"
What do you like best about PlayerLync?

We love that this is a digital platform that allows us to push company information to our locations quickly and ensure our teams have the most up-to-date information at their fingertips. PlayerLync goes above and beyond to ensure we always have exceptional service. They are engaging and always looking for ways to continue to provide top-notch service for all aspects of our business.

What do you dislike about PlayerLync?

I do not have any feedback as PlayerLync is always willing to listen to any feedback we have and work on solutions with us like more categories and folders within folders.

What problems is PlayerLync solving and how is that benefiting you?

Allows us to communicate with all levels of our business from Franchisees to brand-new baristas through the digital platform, reducing the amount of paper and/or outdated information within our stores. It brings tracking for all training, company initiatives, and forms into one place for better follow-through with our teams.

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HZ

Heather Z

May 1, 2023 Source: G2.com
"Customer support has been great!"
What do you like best about PlayerLync?

It's relatively easy to use and our Playerlync manager Connor has been extremely helpful answering questions and guiding us.

What do you dislike about PlayerLync?

It would be nice if the site had more help articles on the admin portal to help with troubleshooting or maybe i am unaware this feature exists.

What problems is PlayerLync solving and how is that benefiting you?

Playerlync is helping us with training and helping us get all our employees on the same page with their job roles. It's helping us keep training manuals and videos organized and at our staff's fingertips to learn to do their role well. It helps us build consistency, a big part of Mister O1.

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AU

Anonymous User

December 16, 2019 Source: G2.com
"BEST IN CLASS"
What do you like best about PlayerLync?

PlayerLync is easy to use, easy to get the message out to your audience, and easy to navigate. I love the PL team who is always helpful when needed.

What do you dislike about PlayerLync?

There is nothing I dislike but I want more in the ways of reporting and get to the numbers and details more totality.

Recommendations to others considering PlayerLync:

Take time to plan your strategy of how you want things to look, do you need to integrate or not and have fun.

What problems is PlayerLync solving and how is that benefiting you?

We rely heavily on our corporate LMS but most do not "do it all" and ours being one of them. Therefore, PL is solving question level analysis, real time data, digitizing forms, not straining the network, integration with LMS, etc. Benefits? Saving time and money and resources.

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zr

zach r

December 12, 2019 Source: G2.com
"easy to use"
What do you like best about PlayerLync?

How simple is it for our chefs to use and navigate, I also like the new update where there are featured recipes and recipe pictures!

What do you dislike about PlayerLync?

I dislike that you cant have more than 3 large categories. this makes it hard to break our sections. Some categories get over crowded

Recommendations to others considering PlayerLync:

YES YES, this was a great addition to our restaurants! It has made sharing recipes much easier . It also reducing inconsistency between recipe books and outdated material!

What problems is PlayerLync solving and how is that benefiting you?

The biggest problem solver is with recipes ecipes- so much easier to update recipes live and not have to reprint. We have saved tons of money!

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AU

Anonymous User

December 5, 2019 Source: G2.com
"PlayerLync has been a game changer for our company. "
What do you like best about PlayerLync?

PlayerLync allows our franchise owners to upload their own content while allowing communication and training to be implemented from the corporate team to the entire franchising system. It also has provided the tracking and training needed to get our new locations up and running while keeping up with our brand standards.

What do you dislike about PlayerLync?

The downside is we can't use the forms due to how they are developed. It is something we really need, but due to how our company is structured, we can't use them.

What problems is PlayerLync solving and how is that benefiting you?

We now have brand standards controls throughout the company. We also are seeing a huge increase in staff training and implementation.

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DM

Dawn M

December 4, 2019 Source: G2.com
"Simple to use"
What do you like best about PlayerLync?

Playerlync has been a very easy product to manage and adapt in our restaurants. Stores love the new interface.

Our rep Joey is also always available and responsive when I need assistance.

What do you dislike about PlayerLync?

Wish I could have more sub categories on bed user side.

Videos don't do the best very choppy

Recommendations to others considering PlayerLync:

If you are looking for a easy recipe program this is wonderful!

What problems is PlayerLync solving and how is that benefiting you?

Great for digital recipes and standard operating procedures.

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DG

David G

October 8, 2019 Source: G2.com
"Paper to 21st Century"
What do you like best about PlayerLync?

Training and support from PlayerLync has been great from the start up to launch day! Our ability to manage content, add, delete and feature is what attracted us to PlayerLync.

What do you dislike about PlayerLync?

Not much to dislike, even when we struggled with a function the support team was fast and through. If i had to say one thing it would be some of the steps in the back end could be stream lined.

What problems is PlayerLync solving and how is that benefiting you?

We have solved out-dated content that was being searched for and used. Easy of updated content and the delivery of training videos.

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AU

Anonymous User

September 30, 2019 Source: G2.com
"Amazing Technology and Great Service"
What do you like best about PlayerLync?

The proprietary stuff they're doing on the back end is truly impressive and unique in the product class, this is matched equally by the level of service the team at PlayerLync provides their clients.

What do you dislike about PlayerLync?

There is some legacy stuff that still needs to be updated, and the Android build lags behind the Apple-Ecosystem builds, but these are all things on the roadmap from what I understand.

Recommendations to others considering PlayerLync:

A perfect platform to overcome mobile challenges in environments with limited bandwidth

What problems is PlayerLync solving and how is that benefiting you?

Real-time learning where it's needed when it's needed. Augmented reality access to job aids and SOPs based on psychical location of TMs. Rich media experiences on mobile in a wi-fi-challenged environment.

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AU

Anonymous User

March 20, 2019 Source: G2.com
"Great product"
What do you like best about PlayerLync?

How everything is literally at your fingertips and organized

What do you dislike about PlayerLync?

Nothing at the moment. I am pleased on with it and how well it works

What problems is PlayerLync solving and how is that benefiting you?

Being able to certify the team and having it organized

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