Plastiq Reviews

The best feature of Plastiq is the ability to pay vendor payments via credit card, even if they don't accept credit cards. We can use a credit card to send a paper check, ACH, or wire.

The only downside is they no longer officially offer same-day wires, so you have to specifically request your wire be sent same-day. Usually they can accomodate.

Plastiq is helping with cash float, which is huge for a rapidly growing business like ours.

Using Plastiq for payments offers me good choices if I want to pay vendors via cc who do not accept credit cards. If you have cards that get you are able to get more value from the points/miles than the fees charged this is a great option. Also, you can make international payments which is nice.

I feel the fees are too high. Sometimes it makes it difficult to choose this option.

It allows us to pay vendors via credit card even if they do not accept credit cards. It integrates easily which our other software solutions.

The platform is very easy to use. I have been using Plastiq for about 5 years now. I set up auto payments to specific vendors & I know when each vendor is getting paid. I am charged a fee to do so...but worth it for me.

Of course... I would appreciate lower fees, bu it is the cost of doing business, any business this day and age.

Paying vendors that I can not set up on autopay to credit card.

Features, capabilities, intuitive, easy to use interface

Support from Plastiq needs to be changed. In this day and age, it's very difficult to get to a representative. At least for businesses, this should be a more straightforward proposition with first getting though AI, then emails etc before finally getting to a representative.

Accepting payments from clients without always incurring merchant charges. Also, paying for certain services via credit cards (be it at a certain fee) to earn rewards/credit card statuses