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Planning Center Services Reviews

User Rating

4.8/5 (Based on 169 Ratings)

Rating Distribution

  • Excellent

    85.8%
  • Very Good

    12.4%
  • Average

    1.8%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

User-friendly interface, Efficient volunteer scheduling & management, Comprehensive service planning & organization, Extensive integrations with other platforms

Mobile app functionality limitations, Confusing navigation, Lack of robust SMS/MMS features, Occasional glitches & bugs

Do You Use Planning Center Services?

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Review Summary

Users appreciate Planning Center Services' ease of use, comprehensive features, and excellent customer support. The intuitive interface makes it simple for churches to manage their events, volunteers, and finances. The software's robust capabilities, including online giving, live streaming, and mobile app integration, cater to the diverse needs of modern churches. Users also commend the exceptional support team for their promptness, knowledge, and willingness to go the extra mile. Despite occasional glitches and a learning curve for new users, Planning Center Services remains a top choice for churches seeking a user-friendly and feature-rich church management solution.

Pros

  • Intuitive user interface simplifies event management and streamlines communication.
  • Robust reporting and analytics provide actionable insights for datadriven decisionmaking.
  • Secure platform ensures data privacy and compliance with industry standards.

Cons

  • Some users have reported occasional technical glitches, hindering seamless operation.
  • Mobile app could benefit from enhancements to match the functionality of the web version.

AI-Generated from the text of User Reviews

Reviews
EW

Erin W

June 17, 2024 Source: G2.com
"Planning Center Review"
What do you like best about Planning Center Services?

They work well and we are able to use it in many areas at work. Check-Ins, People.

What do you dislike about Planning Center Services?

They don't always update it with the best services, and it doesn't always help with what we are trying to use it for at work.

Recommendations to others considering Planning Center Services:

It's a good company to work with and we use it for many areas.

What problems is Planning Center Services solving and how is that benefiting you?

None right now, things are working well.

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TT

Tanisha T

January 3, 2024 Source: G2.com
"Upgrade Your Ministry Volunteer System!"
What do you like best about Planning Center Services?

I love that it integrates all volunteers, scheduling and allows easy communications and sharing of information.

What do you dislike about Planning Center Services?

Not really a downside, but proper tarining is a must. There are so many things that can be done, it's very beneficial to train in order to properly implement to the larger team.

What problems is Planning Center Services solving and how is that benefiting you?

Solves the issue of managing scheduling and roles of volunteers. Assists with intake of new partners, visitors, etc. Forms can be created and distributed easily with QR codes.

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CM

Chris M

September 30, 2023 Source: G2.com
"How Planning Center allows us to function smoothly"
What do you like best about Planning Center Services?

It has the capability to help organizations keep track of all different components (finances, scheduling of staff, calendars, employees and others).

What do you dislike about Planning Center Services?

There are a lot of different modules and learning everything can take a lot of time.

What problems is Planning Center Services solving and how is that benefiting you?

Helps us with scheduling volunteers, and rooms in different ministries so there aren't any conflicts. We are also able to communicate more effectively and easily with larger groups of people through the database.

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CS

Christina S

September 17, 2023 Source: G2.com
"Planning Center has it ALL!"
What do you like best about Planning Center Services?

Planning Center has made themselves a one-stop shop for most all of our platform needs. The fact that they integrate with so many other applications is exceedingly helpful. It seems that every time I think to myself, "Man, I wish Planning Center did xyz" I turn around and they have an update adding XYZ to their line-up. I am so grateful for all we can do within the Church Center App and the back end of PC.

What do you dislike about Planning Center Services?

There are a few things that haven't worked as smoothly as Planning Center does overall.

I don't like that the Messaging function for Groups only works through Church Center and not through the backend Groups tab. Opposite issue with Resources. Resources can only be added through the admin side, but it would be so helpful if Resources could be added through the app side.

What problems is Planning Center Services solving and how is that benefiting you?

Tracking group engagement, calendar planning, resource management, first-time guest workflows, serve team scheduling, communication with serve teams... like ALL THE WAYS we could need help, PC is helping.

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MQ

Mike Q

September 5, 2023 Source: G2.com
"Planning Center User for nearly 20 years"
What do you like best about Planning Center Services?

This is hands down the best way to manage worship service outlines, volunteer schedules, charts, music tracks, and realted files! It also is a great way to manage the songs we use and how often we use them.

What do you dislike about Planning Center Services?

There is a bit of a learning curve, especially with building and assigning teams, etc. But they have very helpful tutorial videos. Navagating the different features can be a bit convoluted as well.

What problems is Planning Center Services solving and how is that benefiting you?

It helps me communicate with the worship service volunteers and manage their schedules. It also helps them stay on task with letting me know when they are or not availaible

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BK

Brooke K

May 12, 2023 Source: G2.com
"We Love Planning Center!"
What do you like best about Planning Center Services?

Planning Center has the BEST customer service. They respond to each and every feature request, and they take their time when helping customers. They are committed to making their software better and more usable for the users that are actually using it.

What do you dislike about Planning Center Services?

I don't have a downside to Planning Center. I love all of their products that I use, and wish I could use all of their products. I love all of the ways they are connecting each of the individual modules - calendar with registrations and groups, registrations with checkins, etc.

What problems is Planning Center Services solving and how is that benefiting you?

They solve the problems of having to use multiple systems to manage our church database, communications, and media. This makes it easier for myself and the rest of our staff to complete tasks sooner, and love people more.

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DC

David C

April 6, 2023 Source: G2.com
"Setting a High Bar for Planning Church Worship Gatherings"
What do you like best about Planning Center Services?

All of the tools are built for worship leaders and planners to effectively and efficiently schedule volunteers and resource them with everything needed for a successful gathering for worship. All of the automation in scheduling reminders and all of the ways to customize the plans are vitally important for our workflow.

What do you dislike about Planning Center Services?

The current pricing breakdowns seem arbitrary, and there isn't a good pricepoint for our specific church size. We actually use a legacy plan that was a better fit, but if we ever make a change we will get stuck in the new pricing breakdowns.

What problems is Planning Center Services solving and how is that benefiting you?

Planning Center Services helps us schedule volunteers for our large group gatherings, security team, welcome team, children's ministry, and student ministry. It is a hub for sharing resources for songs, sermons, videos, and any other elements for our worship services. It has automated scheduling tools that save our volunteers time, and the database of volunteers makes communication simple and easy.

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JH

Josh H

October 23, 2022 Source: G2.com
"Essential Piece for Success"
What do you like best about Planning Center Services?

Planning Center Services is what I rely on to equip and prepare my team every week for our weekend services. I can give them access to everything they need in order to be ready to put their individual pieces together in rehearsal.

What do you dislike about Planning Center Services?

The learning curve takes a bit to get used to.

Recommendations to others considering Planning Center Services:

If you want to give your team the upper hand and move the quality of your worship to the next level, employing PCO Services is essential to your success.

What problems is Planning Center Services solving and how is that benefiting you?

Providing resources to my team to adequately prepare for worship.

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LJ

Lawrence J

September 22, 2022 Source: G2.com
"Planning Center - For church"
What do you like best about Planning Center Services?

Keeps the services organized and structured. Helps all those involved be best prepared.

What do you dislike about Planning Center Services?

Sometimes adding keys or how attachments are grouped with different keys is wonky.

What problems is Planning Center Services solving and how is that benefiting you?

Helps our church team to schedule people and run our services

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JM

Jayson M

July 26, 2022 Source: G2.com
"Works so great for our organization!"
What do you like best about Planning Center Services?

Planning Center Services helps our team stay organized and on track. It allows our worship services to flow seamlessly, as we can coordinate and organize who is doing what in our weekly services. It also helps us send out reminders to those who are participating in our services and allows us to place individuals into teams/groups that work together!

What do you dislike about Planning Center Services?

My one pet peeve with Planning Center Services is that you do not have full functionality on a phone web browser. I was in a spot where I did not have a computer, so I tried to pull up the service plan on my phone web browser, and it did not have the same full functionality as it does on a normal desktop.

What problems is Planning Center Services solving and how is that benefiting you?

Planning Center Services solves the problems of coordinating. It often falls on one person to make sure everybody knows what they are doing and when they are supposed to do it, but Planning Center helps ease the burden off of one specific person.

Read more

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