AH

Administrator in Hospitality

April 5, 2018 Source: G2.com

"Pixlee"

What do you like best?

Ease of use, price, easy-to-implement widgets

What do you dislike?

Bugs - occasionally we encounter them, but they could be related to API/fetching and not necessarily a platform issue

What problems are you solving with the product? What benefits have you realized?

Merchandising on our website through real customer photos, permissioning customer photos at scale

UF

User in Furniture

September 25, 2018 Source: G2.com

"Excellent marketing design "

What do you like best?

How you have the ability to make your Instagram shopable to drive through more direct sales. I also like the ability of visual users review to showcase how people like their products because many consumers go to reviews before purchasing a product.

What do you dislike?

I have yet to really experience any dislikes with this product so far. It’s overall very easy to use and to get data from. For a small business or someone starting out the price point per month could be rather high.

What problems are you solving with the product? What benefits have you realized?

When selling smaller items or wanting people to look through your site to look at items this is a easy software to use. It’s easy to generate your products out in the social media world which is always growing. Pixlee also makes it easy to create hashtags, location based photos, and tagged photos for your business so you don't have to spend hours/days trying to find customers social media photos for your product as well.

RM

Ryan M

February 23, 2018 Source: G2.com

"Great Customer Service"

What do you like best?

We have had the best customer service. We have not had many issues with the platform but when we have reached out our rep has got back to us fast and fixed any issues we might have had. We started using Pixlee when the company was small and even white it has grown a lot, we still get the same great customer service

What do you dislike?

We really like PIxlee. We have been pitched on a lot of products similar to Pixlee. The thing that keeps us with Pixlee is the great customer service we always receive. In the earlier days of using the product we had a few glitches but those were always fixed quickly and had something to do with our website at times. Approving photos was taking a lot of time. We told our rep this and the process was made more simple. The app was a huge game changer. You can approve photos from your phone.

Recommendations to others considering the product:

The great customer service we have received from Pixlee sets them apart from their competition. The app allows you to approve photos from your phone with a simple swipe right or left.

What problems are you solving with the product? What benefits have you realized?

We have used Pixlee to gather user generated content from around our resort. This makes finding and sharing content a streamlined process that cuts out a lot of time searching for photos to share. We also use Pixlee to host user generated photos on our website and TV screens around the resort. We also use Pixlee to see the reach of our promoted hashtags. This is the best system we have used to calculate this metric.

ET

Emily T

September 21, 2020 Source: G2.com

"Great for collecting and displaying UGC"

What do you like best?

Easy to find, permission, and download user-generated content. Quick and appealing widgets that display our favorite UGC on our websites, with lots of options on how to present and incorporate content into our overall marketing strategy. Account reps are friendly and very accessible. So far Pixlee seems to constantly roll out new features and functionalities which is great.

What do you dislike?

There is a bit of a learning curve when it comes to user experience and functionality. Certain icons and notifications are not clear until you search the help pages or talk to your account rep. Our team also wishes it were easier to see if we've already contacted or chatted with an Instagram user in the past. We also would like to have the ability to see if a user has posted/tagged multiple images of our brand, right now we have to do a search workaround which isn't the most efficient use of time.

Recommendations to others considering the product:

Talk to their team and request a presentation, because they were very thorough and informative and more than willing to customize their walk-throughs and demonstrations to fit our company and industry's needs.

What problems are you solving with the product? What benefits have you realized?

We needed a simple way to view, permission, and share UGC while making sure we were fairly crediting the original content creators. Pixlee helps us do that with beautiful albums that are easy to share on our websites. We enjoy the tagging functions which make it easy to specialize and break out new widgets/albums by the type of content.

AE

Administrator in Higher Education

April 6, 2018 Source: G2.com

"Great tool and service"

What do you like best?

Love how self service Pixlee is to use. Easy for all members of our team to use/manage with minimal training.

The simple moderation/approval capability was key to our programs' success.

GREAT customer support from the Pixlee account team

What do you dislike?

There have been no concerns - we are using Pixlee in 2018 again

What problems are you solving with the product? What benefits have you realized?

Quick turnaround of programs, multiple brands can utilize Pixlee for different objectives. Cost savings seen as we do not have to build new sites each time with our creative agencies.

Pixlee Reviews

User Rating

Rating Distribution

Do You Use Pixlee?

Administrator in Hospitality

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

User in Furniture

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Ryan M

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Emily T

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Administrator in Higher Education

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

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